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Retail Customer Service Manager Jobs in Barrie, ON

Dollar Tree

Customer Service Associate

Newmarket, ON

$17.60/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

U-Haul

Customer Service Representative

Newmarket, ON

CA$17.60 - CA$18.60/hr

... retail stores. U-Haul Offers: * Paid holidays, vacation, and sick days, if eligible * Career ... Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ...

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Retail Customer Service Manager information

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What are the most commonly searched types of Retail Customer Service jobs in Barrie, ON?

The most popular types of Retail Customer Service jobs in Barrie, ON are:

Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in Barrie, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Coordinator - Construction

Caledon, ON

Alphen Group
See more jobs at Alphen Groupexternal

CA$65K - CA$85K/yr

Full-time

Posted 3 days ago

New

Job description

Job Title: Customer Service Coordinator - Construction

Location: Caledon, ON

Base Salary: $65,000 – $85,000 annually (commensurate with experience).

Position Overview

Our client is seeking an experienced and dedicated On-Site Customer Service Coordinator to join the team in Caledon. You will be the primary point of contact for homeowners, overseeing quality control walkthroughs and maintaining high standards of customer satisfaction for our low-rise residential developments. The ideal candidate brings extensive Tarion knowledge, strong home construction familiarity, and exceptional conflict-resolution skills.

Key Responsibilities

  • Conduct detailed Quality Control (QC) walkthroughs of low-rise homes prior to homeowner occupancy.
  • Meet directly with homeowners to address inquiries, manage expectations, and document service or repair requests.
  • Coordinate on-site service work and warranty claims in strict compliance with Tarion warranty guidelines.
  • Serve as the main liaison between homeowners, site superintendents, trades, and the Service Manager.
  • De-escalate challenging homeowner situations with patience, professionalism, and tact.

Qualifications & Requirements

  • Minimum 5 years of customer service experience in the construction/homebuilding industry.
  • In-depth understanding of Tarion Warranty Corporation guidelines, timelines, and claim processes.
  • Practical residential construction knowledge (low-rise preferred) to assess build quality and trade work.
  • Strong and positive attitude and a proven ability to handle diverse client personalities and behaviors under pressure.
  • Full-time on-site availability during operational hours (7:30 AM – 5:00 PM)