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How much do remote retail customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote retail customer service in Barrie, ON is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $22.27 per hour, depending on experience, location, and employer.

What is a remote retail customer service?

A Remote Retail Customer Service job involves assisting customers with inquiries, orders, returns, and issues related to a retail company, all while working from home. Responsibilities often include answering phone calls, responding to emails or chats, processing transactions, and providing product information. Strong communication skills, problem-solving abilities, and familiarity with the company's products or services are essential. This role typically requires a reliable internet connection and a quiet workspace to ensure effective customer interactions.

What does a remote retail customer service representative do?

A typical day in a Remote Retail Customer Service position involves responding to customer inquiries via phone, email, or live chat, assisting with orders and returns, and troubleshooting product or delivery issues. You'll often work independently from home, but regularly collaborate with team members and supervisors through virtual meetings or messaging platforms. Balancing multiple communication channels and providing timely, accurate support are common aspects of the day. The role offers a dynamic environment where every interaction can bring a new challenge, making strong organizational and interpersonal skills key to success.

What are the key skills and qualifications needed for remote retail customer service?

To excel as a Remote Retail Customer Service representative, you need strong communication skills, attention to detail, and experience in retail or customer service—typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, online chat platforms, and order management tools is often required. Soft skills such as patience, problem-solving, and the ability to remain calm under pressure will help you stand out. These competencies are essential for efficiently resolving customer inquiries and ensuring a positive shopping experience from a remote setting.

What are the most commonly searched types of Retail Customer Service jobs in Barrie, ON?

The most popular types of Retail Customer Service jobs in Barrie, ON are:

What are popular job titles related to Remote Retail Customer Service jobs in Barrie, ON?

For Remote Retail Customer Service jobs in Barrie, ON, the most frequently searched job titles are:

What job categories do people searching Remote Retail Customer Service jobs in Barrie, ON look for?

The top searched job categories for Remote Retail Customer Service jobs in Barrie, ON are:

What cities near Barrie, ON are hiring for Remote Retail Customer Service jobs?

Cities near Barrie, ON with the most Remote Retail Customer Service job openings:

Remote Retail Customer Service jobs near you
Infographic showing various Remote Retail Customer Service job openings in Barrie, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,979 per year, or $20.7 per hour.

Customer Solutions Advisor (Technical)

Uxbridge, ON • Remote

Uxbridge Employment Agency
See more jobs at Uxbridge Employment Agencyexternal

£29K - £31K/yr

Full-time

Medical, Retirement

Re-posted 10 days ago

Job description

Job Description Customer Solutions Advisor (Technical) Location: Uxbridge Salary: 29,000-31,000 per annum DOE Type: Permanent Do you have a passion for helping customers, coupled with a knack for solving technical issues. Join a global leader as a Technical Customer Service Advisor, where you'll provide top-notch support to business clients, ensuring minimal downtime for their equipment. About the Role: As a Technical Customer Service Advisor you will be the first point of contact for customers experiencing issues.

Using your excellent communication and problem-solving skills, you'll aim to resolve problems over the phone or via remote access, minimising the need for on-site engineer visits. Key Responsibilities: Handling inbound and outbound calls to address breakdowns and technical queries. Logging detailed notes for service calls requiring engineer attendance.

Creating service reports for resolved issues and sharing clear updates with customers. Proactively monitoring remote access reports to identify and address potential issues. Using remote access tools to log in to customer equipment and troubleshoot.

Advising customers on cleaning, maintenance, and basic adjustments to equipment. Collaborating closely with the Scheduling Team to prioritise and progress service calls. Assisting the Service Desk Admin Team with technical queries.

Preparing estimates for service and other ad hoc work. Escalating complex issues to managers when necessary. What We're Looking For: Strong technical knowledge and an understanding of technical processes.

Experience providing technical support to business customers. A customer-focused mindset, with excellent verbal and written communication skills. Proactive and flexible, with strong organisational and problem-solving abilities.

Familiarity with SAP and Excel (advantageous but not essential). Passionate about delivering excellent customer service. Why Join.

Competitive salary of 29,000-31,000 DOE. 25 days holiday plus bank holidays. Annual salary reviews and performance-related bonuses.

Private healthcare coverage. Competitive company pension contributions. On-site parking facilities.

What You Need to Do Now: If this sounds like the perfect opportunity for you, apply today. If not quite right but you know someone who fits the bill, remember our refer-a-friend scheme - you could earn a 100 voucher. If you're interested in this role, please submit your CV.

Due to the high volume of applications, if we do not contact you within 48 hours, please assume your application has been unsuccessful. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we act as an Employment Agency; for temporary/contract vacancies, we act as an Employment Business. We take your personal data seriously.

To learn how we handle your data, please visit our website where you can find our Data Privacy Notice. Keywords for this role may include: Customer Support Technician, Customer Service Engineer, Technical Customer Support Specialist, Service Desk Advisor, Customer Support Advisor, Technical Helpdesk, Uxbridge Jobs, Service Coordinator, Technical Support Specialist, Remote Access Troubleshooting

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