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Retail Customer Service Manager Jobs in Georgia (NOW HIRING)

Home Center Outlet

Retail Customer Service Associate

Marietta, GA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the financial performance of the retail counter while adhering to store policies. * Assist ... Exceptional customer service skills and a friendly demeanor. * Availability to work evenings and ...

Home Center Outlet

Retail Customer Service Associate

Marietta, GA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the financial performance of the retail counter while adhering to store policies. * Assist ... Exceptional customer service skills and a friendly demeanor. * Availability to work evenings and ...

Home Center Outlet

Retail Customer Service Associate

Roswell, GA · On-site

$17 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the financial performance of the retail counter while adhering to store policies. * Assist ... Exceptional customer service skills and a friendly demeanor. * Availability to work evenings and ...

Autosales

Retail Customer Service (Full-time)

Mcdonough, GA

$14.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member. Essential Duties and Responsibilities : * Deliver outstanding customer service by assisting customers with ...

Summitracing

Retail Customer Service (Full-time)

Mcdonough, GA · On-site

$14.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member. Essential Duties and Responsibilities : * Deliver outstanding customer service by assisting customers with ...

Hobby Lobby Careers

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Duluth, GA · On-site

$20.15 - $21.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

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Retail Customer Service Manager information

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What are the most commonly searched types of Retail Customer Service jobs in Georgia?

The most popular types of Retail Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Retail Customer Service Manager jobs?

Cities in Georgia with the most Retail Customer Service Manager job openings:

Retail Customer Service Manager jobs near you
Infographic showing various Retail Customer Service Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Retail Customer Service Associate

Home Center Outlet - Marietta

Marietta, GA • On-site

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

 
 

Job Overview
 Home Center Outlet - Atlanta is excited to welcome a dedicated and passionate Retail Sales & Customer Service Professional to our team! This full-time position is based in our Atlanta, Georgia store and requires top-notch customer service and sales skills, alongside a strong commitment to ensuring customer satisfaction. The ideal candidate will be self-motivated, possess excellent communication abilities, and demonstrate strong organizational and retail skills.

Compensation & Benefits
 This full-time, hourly role offers a starting wage of $17 to $19 per hour, paid bi-weekly, along with opportunities for annual performance bonuses and commissions. Additional benefits include medical, dental, and vision insurance, a 401K retirement plan, and paid vacation time.

Key Responsibilities

  • Build and maintain relationships with existing customers while actively pursuing new ones.
  • Support team members in finding and understanding products.
  • Educate customers on the features and benefits of our offerings.
  • Ensure customer satisfaction to foster loyalty.
  • Address customer inquiries, resolve issues, and escalate any unresolved matters.
  • Utilize technology to access customer history for tailored service.
  • Manage the financial performance of the retail counter while adhering to store policies.
  • Assist in maintaining the showroom in line with company standards.

Requirements

  • High School Diploma.
  • Previous retail or sales experience.
  • Ability to lift up to 35 lbs and remain on your feet for up to 8 hours a day.
  • Flexibility to work various shifts.
  • Exceptional customer service skills and a friendly demeanor.
  • Availability to work evenings and weekends.

EEOC Statement
 Home Center Outlet - Atlanta is committed to providing equal employment opportunities to all employees and applicants. We strictly prohibit discrimination and harassment of any kind, ensuring a welcoming environment for everyone, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all employment conditions, including recruiting, hiring, placements, promotions, and more.

Ready to take the next step in your career with us?  Would you like to know more about the exciting opportunities for growth in this role?

Apply