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Retail Customer Service Manager Jobs in Delaware

Customer service desk At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation ...

New

Retail Customer Service Associate

Wilmington, DE · On-site

$14.50 - $16/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

Retail Customer Service Associate

Wilmington, MA · On-site

$14.50 - $16/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

Retail Customer Service Associate

Wilmington, MA · On-site

$14.50 - $16/hr

This customer service focused team member is knowledgeable in all areas of the Store's business ... manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND ...

The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...

Customer Service Manager

Wilmington, DE · On-site

$97K - $153K/yr

The Customer Service Manager provides leadership to the field sales/ support activities, business groups and/ or corporate organization in the area of sales admin, order fulfillment, support admin ...

Customer Service Desk Associate - FT

Wilmington, DE · On-site

$14 - $19.50/hr

Prior retail and/or customer service experience. * Ability and desire to work well with the public, management and coworkers. * Communication; verbal, written and by telephone with customers ...

Customer Service Desk Associate - FT

Wilmington, DE · On-site

$14 - $19.50/hr

Prior retail and/or customer service experience. * Ability and desire to work well with the public, management and coworkers. * Communication; verbal, written and by telephone with customers ...

Retail Operations Job Requisition: 491332 Address: USA-DE-Delmar-38650 Sussex Hwy Unit 1 Store Code ... Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ...

This role will provide robust customer advocacy through strong, dynamic leadership with a strong ... Have a high school diploma or equivalent, a degree in business management, marketing, retailing ...

This role will provide robust customer advocacy through strong, dynamic leadership with a strong ... Have a high school diploma or equivalent, a degree in business management, marketing, retailing ...

This role will provide robust customer advocacy through strong, dynamic leadership with a strong ... Have a high school diploma or equivalent, a degree in business management, marketing, retailing ...

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Showing results 1-20

Retail Customer Service Manager information

What is the difference between Retail Customer Service Manager vs Retail Sales Associate?

AspectRetail Customer Service ManagerRetail Sales Associate
CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; sales experience preferred
Work EnvironmentSupervises customer service team; manages store operationsAssists customers; handles sales transactions on the sales floor
Employer & Industry UsageRetail stores, supermarkets, specialty shopsRetail stores, boutiques, electronics outlets

The Retail Customer Service Manager oversees customer service teams and store operations, focusing on improving customer satisfaction and team management. In contrast, a Retail Sales Associate primarily interacts directly with customers to drive sales and provide product information. While both roles require strong communication skills, the manager position involves leadership and operational responsibilities, whereas the associate role is more customer-facing and sales-oriented.

How much does a retail customer service manager get?

A retail customer service manager typically earns between $40,000 and $65,000 annually, depending on experience, location, and the size of the retail store. Some managers may earn bonuses or benefits that increase total compensation. The role often requires strong communication and leadership skills, with experience in retail operations.

What does a retail customer service manager do in retail?

A retail customer service manager oversees daily store operations, ensures excellent customer service, and manages staff to meet sales goals. They handle customer complaints, train employees, and maintain store standards, often using point-of-sale systems and performance metrics to improve service quality.

What are the most commonly searched types of Retail Customer Service jobs in Delaware?

The most popular types of Retail Customer Service jobs in Delaware are:

What cities in Delaware are hiring for Retail Customer Service Manager jobs?

Cities in Delaware with the most Retail Customer Service Manager job openings:

Retail Customer Service

Wegmans

Wilmington, DE • On-site

$16.50/hr

Other

Medical, Life, Retirement, PTO

Posted 3 days ago

New


Wegmans Food Markets rating

7.9

Company rating: 7.9 out of 10

Based on 844 frontline employees who took The Breakroom Quiz

4th of 124 rated grocery stores


Job description

Schedule: Part time

Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule.

Age Requirement: Must be 15 years or older

Location: Wilmington, DE

Address: 371 Buckley Mill Road

Pay: $16.50 / hour

Job Posting: 09/02/2026

Job Posting End: 09/16/2026

Job ID: R0294043

We're looking for people who can provide incredible customer service to ensure a positive shopping experience for our customers! Our front end team members are crucial to welcoming and thanking customers for their business; often the first and last people they see during the time in our stores. Join the team and work with others in a fast-paced, dynamic environment!

What You'll Do

  • Make a difference in our customers' day

  • Be part of an energetic, dynamic team

  • Exhibit enthusiasm in the exceptional products we offer

  • Demonstrate your passion for food and share that knowledge with our customers

We are now hiring for opportunities in several areas of the store. These positions may include:

  • Cashier

  • E-commerce shopper

  • Parking lot and cart attendant

  • Maintenance/janitor

  • Cash/accounting office

  • Customer service desk

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life

  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday

  3. Health care benefits that provide a high level of coverage at a low cost to you

  4. Retirement plan with a 401(k) match

  5. A generous scholarship program to help employees meet their educational goals

  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life

  2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday

  3. Health care benefits that provide a high level of coverage at a low cost to you

  4. Retirement plan with a 401(k) match

  5. A generous scholarship program to help employees meet their educational goals

  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Wegmans is an Equal Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

From FORTUNE Magazine. © 2022 Fortune Media IP Limited. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of Wegmans Food Markets, Inc.

Wegmans is committed to ensuring all applicants can successfully submit an application for consideration. If you have a disability under the ADA or similar law; and you wish to discuss potential accommodations to complete your application for employment, please call (585) 429-3737 and someone would be happy to assist you.


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About Wegmans Food Markets

Sourced by ZipRecruiter

Wegmans Food Markets, situated in Rochester, NY, US, is a widely recognized name in the retail grocery industry. The company was founded in 1916 by Walter Wegman as Rochester Fruit and Vegetable Company and has since been providing a diverse series of high-quality grocery products. It is built on the mission of “helping families live healthier, better lives through food.” Core values of caring, high standards, making a difference, respect, and empowerment drive the firm to uphold its quality, bringing every meal an opportunity for happiness. Wegmans has been celebrated with multiple accolades and was named the best grocery chain in the U.S. by Food & Wine in 2020.

Industry

Food and beverage stores

Company size

10,000+ Employees

Headquarters location

Rochester, NY, US

Year founded

1916