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Retail Customer Service Associate Jobs in New York

CRC Management Co LLC

Customer Service Associate

Jamaica, NY · On-site

$15.25 - $21/hr

Customer Service Associate Customer Service Associates report to a General Manager and are ... Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat ...

CRC Management Co LLC

Customer Service Associate

Elmont, NY · On-site

$15.25 - $21/hr

Customer Service Associate Customer Service Associates report to a General Manager and are ... Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat ...

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career ...

PostNet

Retail Customer Service Representative

Bronx, NY · On-site

$17/hr

Training & development Retail Customer Service Representative - Benefit and Perks * Competitive Compensation * Flexible Scheduling * Hard work, collaboration, humanity, fun, and laughter * Career ...

Gu

Customer Service Associate

Manhattan, NY · On-site

$17.50 - $18/hr

Customer Service Associate Company Overview ... GU is a brand of Fast Retailing Co., Ltd., a leading Japanese retail holding company with global ...

Mitchell Stores

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

ed mitchell

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

ed mitchell

Customer Service Associate

Huntington, NY · On-site

$15.25 - $21.25/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

Ed Mitchell Inc

Customer Service Associate

Huntington, NY · On-site

$25 - $27/hr

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and ... Our Customer Service Associates are experts in delivering first class service to our clients, while ...

LE VIAN CORP

Customer Service Associate

Great Neck, NY · On-site

$18 - $25/hr

We are seeking a Customer Service Associate to join our team! In this important role, you'll be ... Provide collectors, potential customers, and sales executives of retail stores with product ...

Uniqlo

Customer Service Associate

Kearny, NJ · On-site

$19/hr

Customer Service Associate REPORTS TO: Direct Supervisor LOCATION: Kearny, New Jersey Company ... Liaise with retail stores to resolve customer concerns related to the store experience.

Uniqlo

Customer Service Associate

Kearny, NJ · On-site

$19/hr

Customer Service Associate REPORTS TO: Direct Supervisor LOCATION: Kearny, New Jersey Company ... Liaise with retail stores to resolve customer concerns related to the store experience.

Le Vian

Be Seen First

Customer Service Associate

Great Neck, NY · On-site

$18 - $25/hr

We are seeking a Customer Service Associate to join our team! In this important role, you'll be ... Provide collectors, potential customers, sales executives of retail stores with product information

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Retail Customer Service Associate information

See New York salary details

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How much do retail customer service associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for retail customer service associate in New York is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $17.36 per hour, depending on experience, location, and employer.

What is a retail customer service associate?

Retail Customer Service Associates are frontline employees who assist customers in retail stores by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They are responsible for maintaining product displays, stocking shelves, and providing information about products and store policies. Their role is essential for creating a welcoming environment and helping customers find what they need, which can lead to increased sales and customer loyalty. Retail Customer Service Associates also handle customer complaints and work to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a retail customer service associate?

To excel as a Retail Customer Service Associate, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile payment platforms is often required. Outstanding communication, patience, and problem-solving skills help you handle customer inquiries and resolve issues effectively. These abilities are crucial for delivering positive customer experiences, driving sales, and maintaining store efficiency.

What are some common challenges faced by retail customer service associates, and how can they be overcome?

Retail Customer Service Associates often encounter challenges such as handling difficult customers, managing high-paced environments during peak hours, and balancing multiple tasks like restocking and assisting customers simultaneously. To overcome these challenges, associates benefit from strong communication skills, patience, and effective time management. Many retailers provide training and team support to help associates develop conflict resolution skills and adapt to fast-paced work environments, making it easier to deliver excellent customer service even during busy times.

What is the difference between Retail Customer Service Associate vs Cashier?

AspectRetail Customer Service AssociateCashier
Primary RoleAssist customers, answer questions, handle returns, and provide product informationProcess transactions, handle payments, and issue receipts
Work EnvironmentCustomer-facing, involves interaction and problem-solvingCounter or checkout area, focused on transaction processing
Required SkillsCommunication, customer service, problem-solvingBasic math, attention to detail, customer interaction
Common CertificationsNone typically required, but customer service training helpfulNone typically required

While both roles involve direct customer interaction in retail settings, Retail Customer Service Associates focus on assisting customers with inquiries and issues, whereas Cashiers primarily handle payment transactions. Both roles are essential for a smooth shopping experience and often overlap in skills, but their core responsibilities differ.

What are the most commonly searched types of Retail Customer Service jobs in New York?

The most popular types of Retail Customer Service jobs in New York are:

What are popular job titles related to Retail Customer Service Associate jobs in New York?

For Retail Customer Service Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Associate jobs in New York look for?

The top searched job categories for Retail Customer Service Associate jobs in New York are:

What cities in New York are hiring for Retail Customer Service Associate jobs?

Cities in New York with the most Retail Customer Service Associate job openings:

Retail Customer Service Associate jobs near you
Infographic showing various Retail Customer Service Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,534 per year, or $16.6 per hour.

Customer Service Associate

CRC Management Co LLC

Woodside, NY • On-site

$15 - $20.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Associate

Customer Service Associates report to a General Manager and are responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe and friendly store.

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat "super store" concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat retail in the United States.

Essential Job Functions:

  • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise
  • Responsible for accurately utilizing the cash register or point of retail sale computer
  • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items
  • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low
  • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift
  • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims.
  • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform
  • Follows all safe practices to prevent accidents and injuries to customers and employees
  • Understands responsibilities for emergency situations such as fires, floods and severe weather
  • Maintains a safe environment inside and outside of the store
  • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required

Job Requirements:

  • Must be able to stand for up to 8+ hours at a time for a shift
  • Must be able to lift 35 pounds
  • Must be able to communicate with all customers and associates in a professional manner
  • Must be able to work well with others and remain calm in stressful situations
  • Previous experience in customer service or retail is preferred
  • Ability to resolve customer issues/complaints in a fashionable and timely manner
  • Ability to perform assigned tasks by management
  • Ability to work a flexible (open) schedule

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