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Retail Customer Experience Associate Jobs in Riverside, CA

TJX Companies

Part Time Retail Associate

San Dimas, CA · On-site

$16.90 - $17.40/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Part-time Retail Associate

Rancho Cucamonga, CA · On-site

$16.90 - $17.40/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Tjx

Part Time Retail Associate

San Dimas, CA

$16.90 - $17.40/hr

Role models established customer experience practices with internal and external customers ... Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation ...

Sandals Church

Guest Experience Associate

Riverside, CA · On-site

$20 - $22/hr

Manage inventory, ordering, and organization of retail merchandise and branded products. Campus ... Experience in hospitality, operations, event coordination, customer service, or volunteer ...

Sandals Church

Guest Experience Associate

Riverside, CA

$15.50 - $18.75/hr

Manage inventory, ordering, and organization of retail merchandise and branded products. Campus ... Experience in hospitality, operations, event coordination, customer service, or volunteer ...

Sandals Church

Guest Experience Associate

Riverside, CA · On-site

$15.50 - $18.75/hr

Manage inventory, ordering, and organization of retail merchandise and branded products. Campus ... Experience in hospitality, operations, event coordination, customer service, or volunteer ...

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All JobsRetail Customer Experience Associate JobsRetail Customer Experience Associate Jobs in Riverside, CA

Retail Customer Experience Associate information

See Riverside, CA salary details

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$15

$18

How much do retail customer experience associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for retail customer experience associate in Riverside, CA is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $16.54 per hour, depending on experience, location, and employer.

How does a retail customer experience associate typically collaborate with other team members to enhance the overall customer journey?

As a Retail Customer Experience Associate, you'll work closely with sales associates, supervisors, and inventory staff to ensure customers have a seamless and positive experience. Collaboration often includes sharing customer feedback, coordinating on promotions, and assisting with problem-solving when complex issues arise. Team meetings and open communication are common, allowing associates to align on store objectives and improve service strategies. This team-oriented environment helps you learn from others and develop valuable interpersonal skills.

What is a retail customer experience associate?

Retail Customer Experience Associates are professionals who interact directly with customers in retail settings to ensure a positive shopping experience. They assist customers with product inquiries, resolve issues, handle transactions, and often provide recommendations to enhance customer satisfaction. These associates play a key role in representing the brand, maintaining store appearance, and supporting sales goals. Their responsibilities may also include managing returns, responding to complaints, and providing information about promotions or loyalty programs.

What is the difference between Retail Customer Experience Associate vs Retail Sales Associate?

AspectRetail Customer Experience AssociateRetail Sales Associate
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; sales skills
Work EnvironmentCustomer service-focused, in-store or online supportIn-store sales, assisting customers with purchases
Employer & Industry UsageRetail stores, malls, online retailRetail stores, department stores, specialty shops
Common Search & ComparisonCustomer service, experience, support rolesSales, upselling, product knowledge

The Retail Customer Experience Associate primarily focuses on providing excellent customer service and support, ensuring a positive shopping experience. In contrast, the Retail Sales Associate emphasizes actively selling products and increasing sales. Both roles require strong communication skills and are vital in retail environments, but their core responsibilities differ in focus.

What are the key skills and qualifications needed to thrive as a retail customer experience associate, and why are they important?

Thriving as a Retail Customer Experience Associate requires strong interpersonal skills, product knowledge, and at least a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic computer applications is typically expected. Excellent communication, problem-solving, and a positive attitude help associates deliver outstanding service and resolve customer concerns effectively. These skills and qualities are vital for creating positive shopping experiences, building customer loyalty, and achieving sales goals in a competitive retail environment.

What are popular job titles related to Retail Customer Experience Associate jobs in Riverside, CA?

For Retail Customer Experience Associate jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Retail Customer Experience Associate jobs in Riverside, CA look for?

The top searched job categories for Retail Customer Experience Associate jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Retail Customer Experience Associate jobs?

Cities near Riverside, CA with the most Retail Customer Experience Associate job openings:

Retail Customer Experience Associate jobs near you
Infographic showing various Retail Customer Experience Associate job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $32,931 per year, or $15.8 per hour.

Customer Experience Lead - Full Time

Burlington

Ontario, CA • On-site

$17.90/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead !

Overview:

As a Customer Experience Lead, you’ll play a key role in delivering a positive and engaging shopping experience for our customers. You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers.

This is a hands-on leadership role where you’ll work closely with store leadership to keep operations running smoothly while modeling Burlington’s core values and customer-first mindset.

What You’ll Do

  • Lead by example to deliver excellent customer service across the store

  • Support and coordinate daily front-end operations, including checkout flow and line management

  • Direct associates during your shift, adjusting priorities to meet business needs

  • Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.)

  • Help resolve customer concerns and escalate issues when needed

  • Ensure workload tasks, recovery, and merchandising standards are completed

  • Perform opening and/or closing duties as assigned

  • Support proper scheduling of breaks and front-end coverage

  • Troubleshoot routine register or transaction issues to minimize service disruptions

  • Partner with store leadership to identify and address service or execution opportunities

  • Assist with merchandise flow and maintain organization in stock and support areas

  • Reinforce company policies, safety standards, and operational procedures

What We’re Looking For

  • A strong customer service mindset with a passion for helping others

  • Ability to lead, coach, and motivate associates in a fast-paced environment

  • Strong communication and problem-solving skills

  • Ability to stay organized and adjust priorities quickly

  • Team-oriented with the ability to build positive working relationships

  • Attention to detail and commitment to operational accuracy

  • Flexibility to work a schedule that includes nights, weekends, and holidays

Experience:

  • 1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus)

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $17.90 per hour - $17.90 per hour

Location 01346 - Ontario
Posting Number P1-6248630-1
Address 4234 E. Ontario Ranch Road
Zip Code 91762
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $17.90 - $17.90 per hour

What Burlington employees say

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Benefits

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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