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Retail Banking Jobs in Santa Rosa, CA (NOW HIRING)

Wells Fargo

Teller Bilingual Petaluma Main

Petaluma, CA · On-site

$18.50 - $23/hr

This role offers meaningful exposure to retail banking and serves as an excellent starting point for long-term growth and career mobility, supported by Wells Fargo's training, coaching, and team ...

Columbia Banking System, Inc.

Branch Manager

Napa, CA · On-site

$65K - $93K/yr

Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy. * Demonstrates basic knowledge of core ...

Columbia Banking System, Inc.

Branch Manager

Napa, CA · On-site

$65K - $93K/yr

Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy. * Demonstrates basic knowledge of core ...

Wells Fargo

Teller Part Time Novato

Novato, CA

$18.75 - $23.50/hr

This role offers meaningful exposure to retail banking and serves as an excellent starting point for long-term growth and career mobility, supported by Wells Fargo's training, coaching, and team ...

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All JobsRetail Banking JobsRetail Banking Jobs in Santa Rosa, CA

Retail Banking information

See Santa Rosa, CA salary details

$41K

$68.5K

$82K

How much do retail banking jobs pay per year?

As of Sep 3, 2026, the average yearly pay for retail banking in Santa Rosa, CA is $68,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,800.00 and $76,500.00 per year, depending on experience, location, and employer.

What is retail banking?

Retail banking refers to the provision of banking services to individual consumers rather than businesses or corporations. Services typically include savings and checking accounts, personal loans, mortgages, credit cards, and other financial products designed for everyday banking needs. Retail banks operate through branch networks, online platforms, and ATMs to make banking accessible and convenient for the general public. The main goal is to help individuals manage their personal finances and access credit when needed.

What are the key skills and qualifications needed to thrive as a retail banker, and why are they important?

To thrive as a Retail Banker, you need a strong understanding of financial products, customer service expertise, and typically a degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and regulatory compliance certifications such as AML/KYC are commonly required. Excellent communication, problem-solving, and relationship-building skills help you connect with clients and resolve their banking needs. These abilities are crucial for delivering high-quality customer service, ensuring regulatory compliance, and driving business growth in a competitive financial environment.

What are some common challenges faced by professionals in retail banking, and how can they be overcome?

Professionals in retail banking often face challenges such as meeting ambitious sales targets, adapting to rapidly changing technology, and managing a diverse customer base with varying needs. Building strong product knowledge, actively seeking customer feedback, and staying current with digital banking trends are essential strategies for overcoming these challenges. Additionally, collaborating closely with team members and participating in ongoing training can help retail bankers deliver excellent customer service and achieve their performance goals.

What is the difference between Retail Banking vs Personal Banker?

AspectRetail BankingPersonal Banker
Primary RoleProvides banking services to individual customers, including accounts, loans, and depositsAssists individual clients with banking needs, offering personalized financial advice and services
CredentialsTypically requires banking or finance certifications, high school diploma or higherSimilar credentials, often with additional sales or customer service experience
Work EnvironmentBranch offices, banks, financial institutionsBank branches, customer service centers
Employer & Industry UsageUsed broadly across retail banks and financial institutionsCommonly employed within retail banks as frontline staff

Retail Banking encompasses a broad range of banking services offered to the general public, while Personal Bankers focus on providing personalized assistance and financial advice to individual clients within retail banking settings. Both roles require similar credentials and work in comparable environments, but Retail Banking is a broader sector, whereas Personal Bankers are specialized frontline staff.

How hard is it to get into retail banking?

Getting into retail banking typically requires a high school diploma or equivalent, with some positions preferring or requiring a college degree in finance, business, or related fields. Entry-level roles often involve customer service skills and basic financial knowledge, and some employers may require relevant certifications or training programs; competition can vary based on location and economic conditions.

What do you do in retail banking?

In retail banking, professionals provide financial services to individual customers, including opening and managing accounts, processing transactions, offering loans and credit products, and advising on savings and investment options. They often work in bank branches and use banking software to serve clients efficiently.

What does a retail banker do?

A retail banker provides banking services to individual customers, including opening and managing accounts, processing transactions, offering loan and mortgage options, and advising on financial products. They often work in bank branches and need strong customer service and financial knowledge to assist clients effectively.

What are the most commonly searched types of Retail Banking jobs in Santa Rosa, CA?

The most popular types of Retail Banking jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Retail Banking jobs?

Cities near Santa Rosa, CA with the most Retail Banking job openings:

Retail Banking jobs near you
Infographic showing various Retail Banking job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 64% Full Time, 35% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $68,519 per year, or $32.9 per hour.

Relationship Banker - Coddingtown

Exchange Bank

Santa Rosa, CA • On-site

$20.40 - $24.34/hr

Part-time

Posted 27 days ago

Job description

This position is scheduled 16 hours per week, 8:30 to 5:30 Friday, 8:30 to 1:30 Saturday and 3 hours lunch coverage rotates per week. The schedule is subject to change based on the business needs of the Bank.
Do you excel at customer service?
Do you enjoy working with the public?
Do you enjoy working on a team with wonderful people who genuinely care about each other?
If this sounds like you, Exchange Bank may be your next great career opportunity!
In this front-line customer facing role you will build long term customer relationships and educate customers on our full range of products and services. You will handle both teller and new account transactions and provide a superior customer experience during every interaction. You are skilled at communicating with customers in order to discover new bank products and services that can create cross-selling and referral opportunities.
Your Role
Customer Experience
  • Accurately and confidently process customer deposits, withdrawals and loan payments, cash checks and other transactions.
  • Process a variety of customer transactions and requests including stop payment requests, funds transfer requests, address changes and account research.
  • Educate customers on a full range of retail products and services including deposit accounts, non-equity consumer loans, credit cards, cash management, merchant services and safe deposit boxes.
  • Facilitate ongoing relationship servicing with existing customers to nurture loyalty and retention as well as acquire additional business.

Sales
  • Recommend cross-sell opportunities by asking customers open-ended questions.
  • Identify and recommend non-equity consumer loan products through interviewing customer and understanding their needs.
  • Provide and accept loan applications, including creating and forwarding packages to the Bank's Consumer Lending Department.

Who You Are
  • Confident communicating with customers from a diverse range of backgrounds and experiences.
  • Have a positive, upbeat and professional personality.
  • Have experience with cash handling, including a basic understanding of banking principles.
  • Able to work branch hours, including weekends, and some evenings.
  • Have at least one year experience working in banking, retail or a customer service role.

Compensation
The hiring range for this position is $20.40 to $24.34 per hour. The compensation offered will fall within this range commensurate with the candidate's applicable experience, education and skills. The Bank has 3 levels of Relationship Bankers. Compensation offered will be within the range of a specific level.
Who We Are
Established in 1890, Exchange Bank is one of the most unique community banks in the United States because of our history, ownership and legacy. Our employees enjoy a work environment that values a work/family balance, encourages community involvement and provides a competitive compensation and benefit package.
Our Mission - From generation to generation, we invest in people, business and community to build a strong future.
Commitment - Respect - Integrity - Teamwork
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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