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Retail Banking Operations Jobs in Texas (NOW HIRING)

Extraco Banks, N.A.

Relationship Banker - Waco

Waco, TX · On-site

$16.50 - $21.50/hr

Banking knowledge: Familiarity with banking operations, procedures and financial products ... Annual Retail Awards and Recognition Event to celebrate employee successes. Extraco provides ...

Extraco Banks

Relationship Banker - Temple

Temple, TX · On-site

$15 - $19.50/hr

Banking knowledge: Familiarity with banking operations, procedures and financial products ... Annual Retail Awards and Recognition Event to celebrate employee successes. Extraco provides ...

Extraco Banks, N.A.

Relationship Banker - Temple

Temple, TX · On-site

$15 - $19.50/hr

Banking knowledge: Familiarity with banking operations, procedures and financial products ... Annual Retail Awards and Recognition Event to celebrate employee successes. Extraco provides ...

Extraco Banks

Relationship Banker - Waco

Waco, TX · On-site

$16.50 - $21.50/hr

Banking knowledge: Familiarity with banking operations, procedures and financial products ... Annual Retail Awards and Recognition Event to celebrate employee successes. Extraco provides ...

Quontic Bank

Relationship Banker

Austin, TX · On-site

$50 - $70/hr

... of a Retail Banking Center(s) by committing to banker‑readiness to be viewed as a trusted ... Impact the operational and risk activities and related results for the RB role within the Banking ...

Accenture

Payments Banking Consultant

Houston, TX · On-site

... operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new ... Retail Bank Payments * Commercial Cash Management, B2B, Corporate, and Transaction Banking and ...

Accenture

Payments Banking Consultant

Dallas, TX · On-site

... operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new ... Retail Bank Payments * Commercial Cash Management, B2B, Corporate, and Transaction Banking and ...

Accenture

Payments Banking Consultant

Austin, TX · On-site

... operational improvements, reduce cost, deliver sustainable 360 stakeholder value, and set a new ... Retail Bank Payments * Commercial Cash Management, B2B, Corporate, and Transaction Banking and ...

Accenture

Payments Banking Consultant

Irving, TX · On-site

... operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new ... Retail Bank Payments * Commercial Cash Management, B2B, Corporate, and Transaction Banking and ...

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Showing results 41-60

All JobsRetail Banking Operations JobsRetail Banking Operations Jobs in Texas

Retail Banking Operations information

See Texas salary details

$22.8K

$58.8K

$104.3K

How much do retail banking operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for retail banking operations in Texas is $58,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,600.00 per year, depending on experience, location, and employer.

What is retail banking operations?

Retail banking operations refer to the day-to-day processes and activities that support the delivery of banking products and services to individual customers, such as savings accounts, loans, checking accounts, and payment services. These operations include tasks like account opening and maintenance, transaction processing, customer service, compliance checks, and risk management. The goal is to ensure that banking services are provided efficiently, securely, and in accordance with regulatory requirements, while also delivering a positive customer experience.

What are the key skills and qualifications needed to thrive in retail banking operations?

To thrive in Retail Banking Operations, you need strong analytical abilities, attention to detail, and a solid understanding of banking regulations and financial products, often supported by a degree in finance or business administration. Familiarity with core banking systems, transaction processing software, and risk management tools is essential. Excellent customer service, teamwork, and problem-solving skills help build trust and ensure smooth operations. These skills are crucial for maintaining operational accuracy, regulatory compliance, and delivering high-quality service to banking clients.

What are some common challenges faced in retail banking operations, and how can new team members effectively address them?

Retail Banking Operations professionals often encounter challenges such as managing high transaction volumes, ensuring compliance with regulatory requirements, and maintaining data accuracy. New team members can address these by developing strong attention to detail, staying updated on banking policies, and utilizing available training resources. Proactive communication and collaboration with colleagues in other departments, such as compliance and customer service, are also crucial for resolving issues efficiently. Adapting to evolving technologies and process changes will further help new hires succeed in this dynamic environment.

What is the difference between Retail Banking Operations vs Customer Service Representative in the banking industry?

AspectRetail Banking OperationsCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma; customer service training often provided
Work EnvironmentBank branches, back-office, processing centersBank branches, call centers, online support
Employer & Industry UsageFinancial institutions, retail banksFinancial institutions, retail banks
Common Search & ComparisonFocuses on operational processes, compliance, and transaction handlingFocuses on customer interaction, inquiries, and issue resolution

Retail Banking Operations involves managing banking processes, compliance, and transaction processing within financial institutions. Customer Service Representatives primarily handle customer inquiries, support, and service issues. While both roles are essential in banking, they differ in responsibilities, work environment, and skill requirements.

What are popular job titles related to Retail Banking Operations jobs in Texas?

For Retail Banking Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Retail Banking Operations jobs in Texas look for?

The top searched job categories for Retail Banking Operations jobs in Texas are:

Retail Banking Operations jobs near you
Infographic showing various Retail Banking Operations job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,818 per year, or $28.3 per hour.

Relationship Banker - Waco

Extraco Banks, N.A.

Waco, TX • On-site

$16.50 - $21.50/hr

Full-time

Posted 16 days ago

Job description

Job Description: Relationship BankerLocation: Waco
Description:
As a Relationship Banker, you will hold a key position within our bank, responsible for establishing and nurturing customer relationships, opening and managing accounts, and driving business growth through referrals to various sales departments. This role is pivotal in delivering exceptional customer service and expanding the bank's client base.In this role, you will be the face of the bank, responsible for fostering strong customer relationships, meeting their financial needs, and driving business growth through referrals. Your ability to understand and respond to customer requirements will contribute to the bank's success and reputation within the community.
Responsibilities that we would like for you to be excited about:
  1. Develop and maintain strong, trusting relationships with customers.
  2. Safely and accurately handle cash, coins, and negotiable instruments, following established cash-handling procedures, while simultaneously accurately processing a wide range of banking or teller transactions including deposits and withdrawals, adhering to established procedures and regulatory guidelines.
  3. Open and service various types of checking and savings accounts, utilizing tools and resources to document all services completed on our customers’ accounts.
  4. Hold conversations with customers to understand their current and future financial needs to identify opportunities to make product recommendations.
  5. Provide exceptional service through our SWARM Banking approach, which involves greeting customers by name and greeting them as they walk into our lobbies.
  6. Help build the business by contributing toward monthly sales and service metrics.
  7. Refer customers to specialized departments such as mortgage, wealth management and insurance.
  8. Onboard our new customers through our follow-up routines to ensure the customer’s successful use of our products.
  9. Utilize technology to educate customers on our full range of digital banking including but not limited to virtual tellers, our mobile app and safe online banking habits. Be a point of contact for customers facing technical issues/difficulties with our digital banking tools.
  10. Other Duties as assigned
What we would expect you to bring to the team:
  • Banking knowledge: Familiarity with banking operations, procedures and financial products. Understands banking regulations and compliance requirements.
  • Adaptability: Adapt in fast paced environment with constant interruptions.
  • Detail Oriented: Focus and pay close attention to details.
  • Emotional Intelligence: Show empathy and appreciation for others.
  • Excellent Communication: Listen first and demonstrate strong verbal and written skills.
  • Exceptional Customer Service: Address inquiries, resolve issues and assist customers by going the extra mile.
  • Initiative: Be motivated to succeed in this role and attain goals due to own enthusiasm and interest.
  • Interpersonal Skills: Demonstrate teamwork and motivate others around you.
  • Stress Management: Focus on what you can control and seek out help when needed.
  • Positive Attitude: Keep a positive attitude and communicate openly with your manager.
Experience and Basic Qualifications:
  • High School diploma required
  • 4 year degree strongly preferred
  • 3 years of cash handling experience strongly preferred
  • 2 years retail banking experience strongly preferred
  • 3-5 years of customer service or sales experience required
Qualifications that would be a plus:
  • Experience in opening accounts for Small Business customers
Work Hours: Hours will vary depending on location assigned. Consistent weekend availability on Saturdays during the hours of 8:30am – 1:00pm.
Extraco’s Investment in You:
  • Consumer Banking Training Academy that will provide you with the tools and knowledge to be successful.
  • Complete career path opportunities for your growth.
  • Ability to take your progress in your own hands with sophisticated software to document your personal development.
  • Partnerships throughout our branch network that can assist in your success.
  • Regular 1on1 meetings and coaching sessions with your leadership team.
  • Active approach to identify ways to improve the employee experience alongside the customer experience.
  • Annual Retail Awards and Recognition Event to celebrate employee successes.

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

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