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Retail Banking Manager Jobs in Utah (NOW HIRING)

CCBank

Retail Banking Manager

Salem, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

CCBank

Retail Banking Manager

Salem, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

CCBank

Retail Banking Manager

Spanish Fork, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

CCBank

Retail Banking Manager

Spanish Fork, UT · On-site

The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products.

Bank of Utah

Banking Manager II

Saint George, UT

$60K - $70K/yr

I am Chris Nehren, VP Regional Retail Banking Manager at the Bank of Utah. Founded in 1952, Bank of Utah is one of Utah's largest, privately owned community banks. Nasdaq ranked us Best Bank in Utah ...

Bank of Montreal

Retail Relationship Banker

Layton, UT · On-site

$16.75 - $22/hr

Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects ... Applies the risk management framework to the portfolio to protect the Bank's assets and maintain ...

CCBank

VP, Loan Officer (St. George)

Saint George, UT · On-site

Partner effectively with retail banking management in the branch. * Engage with customers to determine loan needs. * Interview loan applicants. * Collect and process loan applications and ...

New

CCBank

VP, Loan Officer (St. George)

Saint George, UT · On-site

Partner effectively with retail banking management in the branch. * Engage with customers to determine loan needs. * Interview loan applicants. * Collect and process loan applications and ...

New

CCBank

Vice President, Loan Officer (Sandy)

Sandy, UT · On-site

$98K - $148K/yr

Partner effectively with retail banking management in the branch. * Engage with customers to determine loan needs. * Interview loan applicants. * Collect and process loan applications and ...

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All JobsRetail Banking JobsRetail Banking Manager JobsRetail Banking Manager Jobs in Utah

Retail Banking Manager information

See Utah salary details

$34.1K

$57.1K

$68.3K

How much do retail banking manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for retail banking manager in Utah is $57,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a retail banking manager do?

A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.

What are the key skills and qualifications needed to thrive as a retail banking manager?

To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.

What are the main challenges retail banking managers face in balancing customer service and achieving sales targets?

Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.

What is the difference between Retail Banking Manager vs Customer Service Representative?

AspectRetail Banking ManagerCustomer Service Representative
Required CredentialsHigh school diploma, bachelor's degree often preferred, banking certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentBranch management, team leadership, strategic planningCustomer service counters, call centers, branch floors
Employer & Industry UsageCommercial banks, retail banking branchesRetail banks, credit unions, financial institutions
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer interaction, service skills, entry-level roles

The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.

Do retail banking managers get paid a lot?

Retail banking managers typically earn a competitive salary that varies based on experience, location, and the size of the bank. According to industry data, the median annual salary ranges from $60,000 to $120,000, with higher earnings possible in larger institutions or metropolitan areas. They often receive bonuses and benefits, and strong leadership and customer service skills can influence compensation.

How hard is it to get into retail banking?

Getting into a retail banking manager role typically requires a combination of relevant experience in banking or finance, strong customer service skills, and often a bachelor's degree in finance, business, or a related field. Employers may also prefer candidates with leadership abilities and knowledge of banking regulations, with some positions requiring professional certifications such as the Series 6 or 63 licenses. Entry can be competitive, but gaining experience in banking roles and developing key skills can improve chances of entry.

What are the most commonly searched types of Retail Banking jobs in Utah?

The most popular types of Retail Banking jobs in Utah are:

What are popular job titles related to Retail Banking Manager jobs in Utah?

For Retail Banking Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Retail Banking Manager jobs in Utah look for?

The top searched job categories for Retail Banking Manager jobs in Utah are:

What cities in Utah are hiring for Retail Banking Manager jobs?

Cities in Utah with the most Retail Banking Manager job openings:

Retail Banking Manager jobs near you
Infographic showing various Retail Banking Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,083 per year, or $27.4 per hour.

Retail Banking Manager

CCBank

Salem, UT • On-site

Full-time

Posted 14 days ago

Job description

Who is CCBank? Founded in 1993, CCBank, soon to be Accordia Bank, is a community-focused financial institution, serving the banking needs of Utah residents. We dedicate ourselves to providing a community bank that focuses on the financial and social health of our local communities and the state of Utah. We pride ourselves on quick decisions made at the local level.
Summary: The Retail Banking Manager (RBM), Business Development is responsible for driving deposit growth and client relationships through proactive business development and cross-selling banking products. Serves as the primary officer for deposit accounts and treasury management solutions, builds referral networks, and ensures exceptional service and compliance. Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed.
  • Develop and maintain a strong network of referral sources and centers of influence to drive new business through proactive prospecting and in-person client engagement.
  • Expand and deepen client relationships by cross-selling a comprehensive suite of products, including treasury management, deposit accounts, and consumer and commercial loans.
  • Build trust and collaboration internally and externally through exceptional problem-solving, ownership, and follow-through, delivering superior customer service and support.
  • Provide a full range of deposit products and services to consumers and businesses with a focus on relationship development, deposit growth, and service excellence.
  • Backup to the Assistant Branch Manager in opening new accounts and perform account maintenance as needed, ensuring compliance with all bank policies and procedures.
  • Manage the deposit portfolio with a balanced approach to sales, efficiency, risk, and profitability.
  • Resolve complex client issues and complaints promptly and professionally.
  • Maintain the highest ethical standards and ensure compliance with all applicable laws and regulations.

Supervisory Responsibilities:
  • Exceptional customer service leader who is able to guide, train, coach, and mentor employees. Additional responsibilities including but not limited to hiring, completing performance evaluations, advancements, etc.
  • Foster a positive and customer-centric culture within the branch.
  • Implement and monitor legal compliance measures, ensuring the branch is compliant with all Bank policies and procedures.
  • Work alongside the Assistant Branch Manager in preparing the branch for audits, working with audit staff to resolve any identified issues.
  • Develop and maintain strong relationships with key stakeholders, including but not limited to customers, vendors, and business partners.
  • Coordinate with the Bank's Security Officer to ensure physical security of the branch, including cash handling, fraud prevention, and adherence to safety protocols.
  • Oversee facilities management of the branch, including maintenance and repairs which helps ensure a welcoming and safe environment.

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