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Retail Banking Manager Jobs in Nebraska (NOW HIRING)

Personal Banker

Creighton, NE · On-site

$17.75 - $21.75/hr

Responsible to the Retail Banking Manager and/or Market President for the fulfillment of functions and job responsibilities. * Will have extensive contact with customers, the public and the community ...

Position Summary The Banking Center Manager is responsible for translating the bank's relationship ... Translate retail banking priorities into clear expectations, daily behaviors, and measurable ...

Position Summary The Banking Center Manager is responsible for translating the bank's relationship ... Translate retail banking priorities into clear expectations, daily behaviors, and measurable ...

Float Personal Banker - Madison, NE

Madison, NE · On-site

$19 - $23.25/hr

Retail Banking Location: Madison- Norfolk , NE (On-Site) Job Type: Full-Time/Hourly Jump start your ... Proactively resolve client issues in absence of or as directed by Bank Manager * Respond to routine ...

Float Personal Banker - Lincoln, NE

Lincoln, NE · On-site

$16.75 - $20.50/hr

Retail Banking Location: Lincoln, NE (On-Site) Job Type: Full-Time/Hourly Jump start your career at ... Proactively resolve client issues in absence of or as directed by Bank Manager * Respond to routine ...

Responsible for the fulfillment of all Bank policies and regulations as they apply to the Retail ... Six years of retail banking experience, two of which must be in management, either in banking or ...

Minimum three years of experience in a financial institution, retail banking, business operations, project coordination, business analysis, training, change management, or related field. * Experience ...

Overview PenFed is hiring a Retail Banker to work onsite at our La Vista, Nebraska Financial Center ... Strong organizational skills including the ability to manage multiple responsibilities and ...

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Showing results 1-20

Retail Banking Manager information

See Nebraska salary details

$35.8K

$59.8K

$71.5K

How much do retail banking manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for retail banking manager in Nebraska is $59,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $66,700.00 per year, depending on experience, location, and employer.

What does a retail banking manager do?

A Retail Banking Manager oversees the daily operations of a bank branch or multiple branches, ensuring excellent customer service, effective sales of banking products, and compliance with regulations. They are responsible for leading and training staff, managing budgets, and achieving sales targets. Retail Banking Managers also handle customer inquiries and resolve issues, working to improve the overall banking experience for clients. Their role is crucial in fostering client relationships and driving the branch's financial success.

What are the key skills and qualifications needed to thrive as a retail banking manager?

To thrive as a Retail Banking Manager, you need a solid background in finance, sales, and customer service, often backed by a degree in business or finance and relevant banking experience. Familiarity with banking software, CRM systems, and regulatory compliance (such as AML/KYC certifications) is typically required. Strong leadership, problem-solving, and interpersonal skills allow you to motivate teams and build lasting client relationships. These capabilities are crucial for achieving branch targets, ensuring regulatory adherence, and delivering excellent customer experiences.

What are the main challenges retail banking managers face in balancing customer service and achieving sales targets?

Retail Banking Managers often need to strike a balance between providing exceptional customer service and meeting ambitious sales targets for banking products. This can be challenging as it requires motivating staff to remain customer-focused while also driving performance to achieve branch goals. Managers typically handle this by fostering a team environment focused on consultative selling, ongoing staff training, and setting clear, achievable targets. Strong communication and leadership skills are essential for navigating these challenges and ensuring both customer satisfaction and business growth.

What is the difference between Retail Banking Manager vs Customer Service Representative?

AspectRetail Banking ManagerCustomer Service Representative
Required CredentialsHigh school diploma, bachelor's degree often preferred, banking certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentBranch management, team leadership, strategic planningCustomer service counters, call centers, branch floors
Employer & Industry UsageCommercial banks, retail banking branchesRetail banks, credit unions, financial institutions
Common Search & Comparison IntentUnderstanding managerial roles, career progressionCustomer interaction, service skills, entry-level roles

The Retail Banking Manager oversees branch operations, manages staff, and develops banking services, requiring leadership skills and relevant certifications. In contrast, Customer Service Representatives focus on assisting customers with transactions and inquiries, typically with less formal education. While both roles are essential in retail banking, the manager has a broader strategic and supervisory role, whereas the representative handles day-to-day customer interactions.

Do retail banking managers get paid a lot?

Retail banking managers typically earn a competitive salary that varies based on experience, location, and the size of the bank. According to industry data, the median annual salary ranges from $60,000 to $120,000, with higher earnings possible in larger institutions or metropolitan areas. They often receive bonuses and benefits, and strong leadership and customer service skills can influence compensation.

How hard is it to get into retail banking?

Getting into a retail banking manager role typically requires a combination of relevant experience in banking or finance, strong customer service skills, and often a bachelor's degree in finance, business, or a related field. Employers may also prefer candidates with leadership abilities and knowledge of banking regulations, with some positions requiring professional certifications such as the Series 6 or 63 licenses. Entry can be competitive, but gaining experience in banking roles and developing key skills can improve chances of entry.

What are the most commonly searched types of Retail Banking jobs in Nebraska?

The most popular types of Retail Banking jobs in Nebraska are:

What are popular job titles related to Retail Banking Manager jobs in Nebraska?

For Retail Banking Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Retail Banking Manager jobs in Nebraska look for?

The top searched job categories for Retail Banking Manager jobs in Nebraska are:

Infographic showing various Retail Banking Manager job openings in Nebraska as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,784 per year, or $28.7 per hour.

Full-time

Re-posted 28 days ago


Job description

Description
GENERAL SUMMARY:
Provides quality service by assisting customers accurately and efficiently and develops long term customer relationships.  May oversees the receiving and paying of money to bank customers and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained.  
Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions.  May performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.   May take consumer loan applications and pay assist with the processing of the loan.
 
RESPONSIBILITIES AND DUTIES:
  1. Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service-related duties. Prepares holds on deposits.  Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
  2. Performs operational duties as required, which may include vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.  
  3. May be responsible for opening and closing individual and commercial deposit accounts.  Must obtain appropriate BSA information and business documents for account opening.  Prepares all paperwork and assists the customer in signing the documents.  May be responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products
  4. Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
  5. May performs various customer service duties:
    • Answering phone calls and assisting walk-in customers
    • Initiating customer research
    • Processing check orders
    • Closing accounts
    • Processing customer account printouts
    • Sorting daily mail
    • Assisting with NSF, Non-post, and collections
    • Assisting customer with Safe Deposit Boxes
    • Deposit verification for credit purposes
  6. May take consumer loan applications. 
  7.  May assist with teller line scheduling and support. 
  8. Performs other related duties as assigned by management. 
  9. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends.) 
 
KNOWLEDGE, SKILL, AND ABILITIES:
  • Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.  Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
  • Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
  • Skill in communicating with clients and co-workers in courteous and professional manner.  
  • Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
  • Skills in effectively listening to customers and making appropriate referrals.
  • Ability to maintain a high level of confidentiality.
  • Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.
  • Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers' needs is being met.
  • Ability to demonstrate accuracy and efficiency in a fast-paced environment.
  • Ability to function as a team player.
  • Ability to perform any other duties/projects as assigned by management.
 
EDUCATION AND EXPERIENCE:
  • High school graduate or equivalent.  
  • A minimum of 24 months of prior banking experience is generally expected.
  • Cash handling and customer contact experience preferred.
 
 PHYSICAL REQUIREMENTS:

Seeing:   75-100%  
Must be able to greet customers, read documents, use computer
 
Hearing:  75-100%:
Must be able to communicate with customers and co-workers
 
Standing/Walking:  75-100%
Must be able to visit customer
                                                                        
Climbing/Stooping/Kneeling:  50-74%
 
Lifting/Pulling/Pushing:  25-49%
Must be able to lift bags of coin
 
Fingering/ Grasping/Feeling:  75-100%
Must be able to use computer, write
 
 
PHYSICAL DIMENSIONS:
Medium Work:  Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  
 
NOTE:  The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.

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