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Retail Banking Associate Jobs in Kansas (NOW HIRING)

Landmark National Bank

Bank Manager (45012)

Paola, KS · On-site

... Retail Banking Description When you work at Landmark, you'll find we are all about Culture ... Supervise, train, coach, and develop your team of associates, including utilizing the Quarterly Job ...

Central Bancompany

Banker - Overland Park

Overland Park, KS · On-site

$19 - $23.25/hr

What You'll Do: As a valued member of our retail banking team, you will play a key role in ... Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture ...

Central Bancompany

Banker - New Century

Gardner, KS · On-site

$17.25 - $21.50/hr

What You'll Do: As a valued member of our retail banking team, you will play a key role in ... Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture ...

Central Bancompany

Banker - Overland Park

Overland Park, KS · On-site

$19 - $23.25/hr

What You'll Do: As a valued member of our retail banking team, you will play a key role in ... Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture ...

Central Bancompany

Banker - Overland Park

Overland Park, KS · On-site

$19 - $23.25/hr

What You'll Do: As a valued member of our retail banking team, you will play a key role in ... Our Associates are the Bank, and Everyone is welcome here. We believe in the diversity of culture ...

Armed Forces Bank

Creates a positive work environment that provides superior client experiences and associate ... Management (retail partner), MWR (Morale, Welfare and Recreation) and entities that provide ...

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Retail Banking Associate information

What does a retail banking associate do?

A Retail Banking Associate assists customers with their day-to-day banking needs, such as opening accounts, processing deposits and withdrawals, and answering questions about bank products and services. They help ensure a positive customer experience by providing information, resolving issues, and referring clients to specialized banking staff when necessary. Retail Banking Associates also help maintain accurate records and uphold security procedures to protect customers’ financial information.

What are the key skills and qualifications needed to thrive as a retail banking associate?

To thrive as a Retail Banking Associate, you need strong customer service abilities, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and sometimes certification in anti-money laundering (AML) practices is often required. Excellent communication, problem-solving, and attention to detail help build trust with clients and efficiently resolve their needs. These skills ensure accurate transactions, customer satisfaction, and compliance with financial regulations, which are critical to the bank's reputation and success.

What is the difference between Retail Banking Associate vs Customer Service Representative?

AspectRetail Banking AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, bank branches
Employer & Industry UsageFinancial institutions, banksVarious industries including banking, retail, telecom
Common Search & ComparisonYesYes

The Retail Banking Associate primarily works within banks, focusing on financial transactions, account management, and sales. Customer Service Representatives also handle client inquiries but often work across multiple industries, providing general support. While both roles require strong communication skills and customer service experience, Retail Banking Associates typically need some banking-specific knowledge and certifications. They are more specialized within the banking industry, whereas Customer Service Representatives have broader roles across sectors.

What are some common challenges retail banking associates face when assisting customers, and how can these be managed effectively?

Retail Banking Associates often encounter challenges such as handling high volumes of customer inquiries, resolving account discrepancies, and navigating complex financial products. Managing these effectively requires strong communication skills, patience, and a good understanding of bank policies and procedures. Regular training and support from experienced team members also help associates stay updated on regulatory changes and new services, enabling them to provide accurate information and resolve issues efficiently.
What are the most commonly searched types of Retail Banking jobs in Kansas? The most popular types of Retail Banking jobs in Kansas are:
What are popular job titles related to Retail Banking Associate jobs in Kansas? For Retail Banking Associate jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Retail Banking Associate jobs in Kansas look for? The top searched job categories for Retail Banking Associate jobs in Kansas are:
What cities in Kansas are hiring for Retail Banking Associate jobs? Cities in Kansas with the most Retail Banking Associate job openings:
Retail Banking Associate jobs near you
Infographic showing various Retail Banking Associate job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Personal Banker

Dickinson Financial Corporation

Olathe, KS

$12K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Summary
Personal Bankers are enthusiastic about understanding and promoting bank products and services to individuals and companies; delivering an excellent client experience; conducting accurate banking transactions in a fast-paced environment and working with a team to achieve individual and group goals.
Responsibilities
  • Achieve specific sales goals on a monthly, quarterly and annual basis by performing activities in the bank's sales cycle, including identifying and engaging prospects, recommending products based on needs, ensuring superior product delivery for consumer and small business banking products and services, onboarding clients to maximize product benefits. Expand business with current clients, including through referrals to trusted colleagues, with the goal of earning 100% of the client's business.
  • Provide "fast, easy, and personal" service consistent with Company standards, including resolving problems, building relationships, and handling special requests.
  • Actively demonstrate digital expertise by using our digital platforms and educating clients about our digital products. This includes online banking, bill pay, mobile banking app, ATM/ITM's, and online chat features.
  • Conduct operational tasks for servicing clients, and ensuring accuracy and compliance to company policies, bank regulations and department procedures.
  • Protect all client and bank information confidentially and follow all company policies.
  • Understand, communicate, and instill the Company's mission, vision, and values (Pillars of Success).
  • Complete monthly training in a timely manner to ensure knowledge of bank regulatory requirements, policies, and procedures.
  • Working at the worksite during regular business hours and/or assigned hours.
  • Other specified duties as assigned.
The Personal Banker position pays a minimum of $16.50. This position is eligible for additional incentive compensation monthly, quarterly and annually based on achievement of established incentive goals up to $12,100.00.
Compensation & Benefits
Fulltime associates are eligible for our benefits package:
  • Medical
  • Dental
  • Vision
  • 401(k) plan
  • Company paid life insurance
  • Short and Long-term disability insurance
  • Company paid vacation, paid leave and holidays
This position will remain open until a qualified applicant is hired.
Skills
  • Ability and desire to engage with people in a sales environment
  • Strong attention to detail and ability to complete work accurately
  • Ability to organize work
  • Strong written and verbal communication skills required
  • Basic math skills including cash counting
  • Proficient Microsoft Office suite of products
Education & Experience
  • High school diploma or equivalent
  • Minimum 1 year of work experience required
  • Minimum 6 months sales and customer service experience required
  • Previous banking experience preferred
  • Minimum 6 months cash handling experience preferred
Physical Requirements
The work environment is typical of a standard office or retail banking setting. In addition to the content above, this involves frequent, sustained periods of sitting but also frequent sustained periods of standing. The position will involve moving about the workspace to reach entrances/exits, restrooms, conference rooms, or other areas within the work environment. Reaching may be required involving the ability to move arms in any direction. Office equipment, such as a computer and telephone, will be used requiring the ability to manipulate a keyboard, mouse, and/or keypad. The ability to decipher a computer screen or written documents is necessary. The ability to express or exchange ideas; impart information to clients, coworkers, or the public; or to convey detailed or important instructions; is required. The ability to receive and understand detailed information shared through oral or written communication is required. Position requires occasional lifting and/or the exerting of up to 25 pounds of force.

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