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Restoration Hardware Customer Service Jobs (NOW HIRING)

Ace Hardware

Apparel / Customer Service

Northport, AL · On-site

$12 - $15/hr

Customer service representative with a background in apparel knowledge to assist in apparel ... Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware ...

Ace Hardware

Customer Service Associate

Martinez, CA · On-site

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Martinez, CA

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Concord, CA

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Customer Service Associate

Concord, CA

$16 - $20/hr

Provide a positive representation of Bill's Ace Hardware]. * Proactively assist customers in ... Customer service * & so much more! Physical Demands Standing, walking, lifting (up to 25 lbs ...

Ace Hardware

Cashier / Customer Service

Temple, TX · On-site

$10.50 - $13.75/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

Ace Hardware

Cashier / Customer Service

Temple, TX

$10.50 - $13.75/hr

Keith Ace Hardware is seeking Full Time Cashiers to join our team! Qualified candidates will need to be Customer Service driven and comfortable helping others. Experience in Retail or Cash Handling ...

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Restoration Hardware Customer Service information

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How much do restoration hardware customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for restoration hardware customer service in the United States is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.

What are the main challenges faced by Restoration Hardware Customer Service representatives, and how are they addressed?

Restoration Hardware Customer Service representatives often handle complex inquiries about luxury products, order status, and delivery issues, which require a strong understanding of the brand and its offerings. Navigating occasionally high expectations from clientele can be challenging, but comprehensive training, ongoing team support, and detailed product resources help prepare staff to resolve concerns efficiently. The company fosters a collaborative environment where team members regularly share insights and strategies to improve service. With these resources, employees are well-equipped to turn challenges into positive customer experiences.

What is a Restoration Hardware Customer Service?

A Restoration Hardware Customer Service job involves assisting customers with inquiries about products, orders, deliveries, and returns. Representatives provide high-quality service through phone, email, or chat, ensuring a seamless shopping experience. They handle complaints, process transactions, and offer product recommendations while maintaining the company's luxury brand standards. Strong communication, problem-solving skills, and a customer-focused mindset are essential for this role.

How to get hired at Restoration Hardware Customer Service?

To get hired for a Restoration Hardware Customer Service position, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and have previous customer service experience. Familiarity with retail environments and the ability to work flexible hours are also beneficial. Interview processes typically include behavioral questions and may require background checks.

What are the key skills and qualifications needed to thrive in the Restoration Hardware Customer Service position?

To thrive as a Restoration Hardware Customer Service professional, you need excellent communication skills, a customer-focused mindset, and experience with retail or hospitality environments, often with a high school diploma or higher. Proficiency in customer relationship management (CRM) systems and point-of-sale (POS) software is typically required. Exceptional patience, problem-solving abilities, and attention to detail help set you apart in this role. These skills ensure that customers receive high-quality support and seamless experiences, which are paramount for maintaining the company's luxury brand reputation.

More about Restoration Hardware Customer Service jobs
What cities are hiring for Restoration Hardware Customer Service jobs? Cities with the most Restoration Hardware Customer Service job openings:
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Restoration Hardware Customer Service jobs near you
Infographic showing various Restoration Hardware Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,090 per year, or $18.3 per hour.

Leader, Customer Experience

Restoration Hardware

Corte Madera, CA

Full-time

Re-posted 8 days ago

Restoration Hardware rating

7.4

Company rating: 7.4 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

18th of 62 rated furniture retailers

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Customer Experience Leader to set strategy to ensure execution of our core objective: providing world-class service to our customers. This role will set the pace and deliver first-class service internally so our Associates can deliver a luxury experience externally.

YOUR RESPONSIBILITIES

  • Live Our Vision, Values and Beliefs every day
  • Represent the RH brand through polished communication, personal appearance and professionalism 
  • Drive customer delight and revenue through elevated product knowledge and unparalleled service
  • Lead the team in learning the RH design point of view and product assortment 
  • Develop a thorough understanding of luxury needs and expectations in order to lead your team to deliver the highest level of service to our clients
  • Foster a culture of ownership, accountability and servant leadership
  • Educate, inspire, and lead associates to reach their highest potential, both in terms of service metrics and career goals
  • Establish close relationships with cross-functional partners to continually drive solutions that result in heightened customer experiences
  • Recognize, respond, and lead appropriate resolution of complex priorities and performance trends, including the development of operational improvements

OUR REQUIREMENTS

  • 4+ years experience in a customer-facing role, with 1+ years leadership experience preferred
  • Proficiency with Mac or Dell Operating Systems, excellent knowledge of PC applications and order management software
  • Commitment to Quality, detail-focused at all levels to ensure first-class service
  • Ability to multitask, be flexible, prioritize and overcome obstacles with creative problem solving and cross-functional partnerships
  • Perceptive and capable of relating to individuals at all levels 
  • Experience learning from opportunities, seeking constructive feedback from colleagues and leadership to improve results
  • Superior interpersonal and leadership skills with a passion for service
  • Strategic, highly organized and results-oriented
  • Excellent verbal and written communication skills
  • High energy, ability to energize others
  • Willingness to work a flexible schedule, including evenings, weekends and holidays
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.

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