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Restaurant Software Implementation Manager Jobs

Craftable

Implementation Manager

Farmers Branch, TX · On-site

$60K - $75K/yr

Here at Craftable, we create best-in-class technology for world-renowned bars and restaurants. We ... The ideal candidate has a deep understanding of software implementation best practices, excellent ...

Plutus Health

Software Implementation

Dallas, TX · On-site

About Plutus Health Inc. is a healthcare revenue cycle management firm that has been in the ... Software implementation Report To: Project manager Experience: 8+ Yrs Qualification: Bachelor ...

FNBTECH INC

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Here at Craftable, we create best-in-class technology for world-renowned bars and restaurants. We ... The ideal candidate has a deep understanding of software implementation best practices, excellent ...

Bonfirevc

Implementation Manager

Boston, MA · On-site

$75K - $85K/yr

TireTutor, Inc. - Implementation Manager Boston, MA - Full time We're looking for an Implementation ... We're a small, ambitious team building software for an industry that's been underserved for decades.

FNBTech, Inc

Implementation Manager

Dallas, TX · On-site

$60K - $75K/yr

Here at Craftable, we create best-in-class technology for world-renowned bars and restaurants. We ... The ideal candidate has a deep understanding of software implementation best practices, excellent ...

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Restaurant Software Implementation Manager information

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$39K

$103.5K

$168K

How much do restaurant software implementation manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for restaurant software implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What does a restaurant software implementation manager do?

A Restaurant Software Implementation Manager oversees the deployment and integration of software systems within restaurant organizations. They work closely with restaurant staff, IT teams, and software vendors to ensure smooth installation, configuration, and training on new technology solutions such as point-of-sale systems, reservation platforms, or inventory management tools. Their responsibilities include project planning, troubleshooting technical issues, and ensuring that the software meets the operational needs of the restaurant. They also provide ongoing support and gather feedback for future improvements.

What are the key skills and qualifications needed to thrive as a restaurant software implementation manager?

To thrive as a Restaurant Software Implementation Manager, you need strong project management skills, experience in hospitality operations, and a background in IT or computer science. Familiarity with point-of-sale (POS) systems, restaurant management software, and certifications in project management (like PMP or Agile) are typically required. Excellent communication, problem-solving, and client relationship-building skills make candidates stand out in this role. These skills ensure smooth software rollouts, effective training, and high customer satisfaction in fast-paced restaurant environments.

What are some common challenges faced by restaurant software implementation managers during the onboarding process, and how can they be addressed?

Restaurant Software Implementation Managers often encounter challenges such as integrating new technology with existing systems, training staff with varying levels of technical expertise, and managing tight go-live schedules. To address these, it’s important to conduct thorough needs assessments, create clear training materials tailored to different roles, and maintain open communication with both restaurant staff and software vendors. Successful managers also proactively identify potential roadblocks and schedule regular check-ins to ensure a smooth transition for all users.

What are popular job titles related to Restaurant Software Implementation Manager jobs?

For Restaurant Software Implementation Manager jobs, the most frequently searched job titles are:

Infographic showing various Restaurant Software Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Farmers Branch, TX • On-site

Craftable
Software Development • 11 - 50 employees
Learn more about Craftableexternal

$60K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Lead and manage multiple client implementations, ensuring projects are completed on time, within scope, and within budget.

  • Conduct comprehensive training sessions for clients to ensure they understand and can utilize the platform's features.

  • Work with clients to configure and set up the software to meet their specific business needs and workflows.

Job description

Implementation Manager

About Us: Here at Craftable, we create best-in-class technology for world-renowned bars and restaurants. We were founded back in 2015 in Silicon Valley by tech experts and hospitality industry veterans. Since then, we have brought the best to Texas for a warm southern twist! Our goal is to collaborate with restaurateurs, operators, and accountants to reduce labor costs, increase efficiency, and drive profit for our clients. Our platform is built to accommodate operators from independent restaurateurs to regional and national chains.


Overview


We are looking for a highly skilled and experienced Implementation Manager to lead our clients through a successful onboarding journey. This is a critical client-facing role responsible for managing the entire implementation lifecycle, from project planning and execution to client training and go-live. The ideal candidate has a deep understanding of software implementation best practices, excellent project management skills, and a passion for helping others succeed with technology.


Responsibilities



  • Project Management:Lead and manage multiple client implementations simultaneously, ensuring projects are completed on time, within scope, and on budget.

  • Client Relationship Management:Act as the primary point of contact for clients during the onboarding phase. Build and maintain strong relationships with key stakeholders, guiding them through a seamless transition.

  • Onboarding & Training:Conduct comprehensive training sessions for clients to ensure they fully understand and can utilize our platform's features.

  • Technical Configuration:Work with clients to configure and set up the software to meet their specific business needs and workflows.

  • Cross-Functional Collaboration:Partner with the Sales, Customer Success, and Technical Support teams to ensure a smooth handoff and a seamless client experience.

  • Problem-Solving:Proactively identify and resolve potential roadblocks during the implementation process.

  • Documentation:Create and maintain detailed project plans, timelines, and documentation to ensure all parties are aligned.

  • Continuous Improvement:Provide feedback to the Product and Engineering teams to help improve the software and the overall implementation process.


Qualifications



  • 3 years of experience in complex software implementation, professional services, or a similar project management role.

  • Proven experience managing multiple projects simultaneously in a fast-paced environment.

  • A strong understanding of the hospitality industry (e.g., hotels, resorts, restaurants) and the technology that supports it is highly preferred.

  • Excellent project management skills with the ability to create and execute detailed project plans.

  • Outstanding communication, presentation, and interpersonal skills.

  • A proactive, problem-solving mindset with a passion for helping others succeed.

  • Experience with project management software (e.g., GuideCX, Monday, etc).

  • Bachelor's degree or equivalent experience.

  • Must be within commuting distance to Farmers Branch, TX and able to work in office at least 4 days per week.


What We Offer:



  • Competitive salary

  • Competitive benefits package including medical, dental, and vision insurance

  • Supplemental national holidays, parental, personal, bereavement, and reproductive loss leave plans etc.

  • Unlimited PTO

  • Retirement plans with 401(k) match

  • Opportunities for career growth and professional development

  • Vibrant company culture with frequent team-building events

  • A collaborative and supportive work environment that values innovation and inclusivity


Salary Description $60,000 - $75,000


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