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Restaurant Server Manager Jobs in Virginia (NOW HIRING)

Huddle House

Restaurant Server

Emporia, VA · On-site

JOB SUMMARY The Restaurant Server will oversee the day to day operation of first class customer ... Bring all items of concern to the attention of the manager immediately, especially safety concerns ...

Huddle House

Restaurant Server

Lynchburg, VA · On-site

JOB SUMMARY The Restaurant Server will oversee the day to day operation of first class customer ... Bring all items of concern to the attention of the manager immediately, especially safety concerns ...

Linx Asset Management LLC

Restaurant Server

Salem, VA · On-site

The Servers are integral to the guest experience and provide food & beverage services to the guests ... Performs clean-up and closing procedures as assigned by manager * Perform other duties as assigned ...

Atrium Hospitality

Restaurant Server

Norfolk, VA · On-site

$9.46 - $9.93/hr

Career Growth & Learning - 40% of our management hires are internal promotions! * Invest in Your ... Six (6) months of customer service, restaurant, or cashier experience (preferred) * Food Safety and ...

Marriott International

Restaurant Server

Mclean, VA · On-site

$10.06 - $10.70/hr

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually ...

Marriott

Restaurant Server

Mclean, VA

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually ...

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Restaurant Server Manager information

What is a restaurant server manager?

A Restaurant Server Manager oversees the team of servers in a restaurant, ensuring they provide excellent customer service and maintain high standards of hospitality. They are responsible for training and supervising staff, creating work schedules, resolving customer complaints, and coordinating with the kitchen and management. Additionally, they help enforce health and safety regulations and contribute to the smooth operation of the dining area. Their role is essential in maintaining a positive dining experience for guests and supporting overall restaurant success.

What are the key skills and qualifications needed to thrive as a restaurant server manager?

To thrive as a Restaurant Server Manager, you need experience in food service, staff supervision, and customer service, often supported by a degree in hospitality management or equivalent experience. Familiarity with point-of-sale (POS) systems, scheduling software, and food safety certifications is typically required. Strong leadership, conflict resolution, and communication skills set outstanding managers apart. These abilities are essential for ensuring efficient operations, high staff morale, and exceptional guest experiences in a fast-paced environment.

What are some common challenges faced by restaurant server managers and how can they be addressed?

Restaurant Server Managers often face challenges such as balancing staff schedules during peak hours, handling customer complaints, and ensuring consistent service quality. Addressing these challenges typically involves strong communication skills, effective training, and the ability to stay calm under pressure. Successful managers also foster teamwork and maintain open lines of communication with both servers and kitchen staff to quickly resolve issues and keep operations running smoothly.

What is the difference between Restaurant Server Manager vs Restaurant Supervisor?

AspectRestaurant Server ManagerRestaurant Supervisor
CredentialsExperience in restaurant operations, leadership skillsSimilar experience, often with customer service background
Work EnvironmentOversees servers, manages staff, ensures service qualitySupervises staff, handles daily operations, supports team
Employer UsageCommonly used in restaurants to denote managerial oversight of serversUsed interchangeably in some establishments, but often more focused on staff supervision

The Restaurant Server Manager primarily focuses on overseeing the server team, ensuring excellent customer service, and managing staff schedules. The Restaurant Supervisor also supervises staff but may have a broader role in daily restaurant operations. Both roles require experience in hospitality and strong leadership skills, but the Server Manager typically has more responsibility for staff performance and service quality.

What are the most commonly searched types of Restaurant Server jobs in Virginia?

The most popular types of Restaurant Server jobs in Virginia are:

What cities in Virginia are hiring for Restaurant Server Manager jobs?

Cities in Virginia with the most Restaurant Server Manager job openings:

Restaurant Server Manager jobs near you

Restaurant Server

Huddle House

Emporia, VA • On-site

Full-time

Re-posted 28 days ago

Key responsibilities

  • Receive food orders from customers and convey them to the cook staff.

  • Deliver food promptly to customers and ensure cleanliness of the serving area.

  • Provide excellent customer service, greet customers, review menus, and handle transactions.

Huddle House rating

3.9

Company rating: 3.9 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

20th of 20 rated casual dining restaurants

Job description

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience.
Bringing Friends and Families Together over Delicious Food Served from the Heart
At Huddle House, we believe it's "YOUR HOUSE. YOUR KITCHEN." Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN".
JOB SUMMARY
The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
RESPONSIBILITIES
  • Report to work on time in a clean and complete proper uniform
  • Greet all customers with a smile and a verbal greeting: "Good Morning or Welcome to Huddle House."
  • Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
  • Using proper, approved abbreviations and submit tickets to the cook's station
  • Deliver food in a timely manner to the customer when food is ready
  • Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over
  • Complete the position checklist while stocking and preparing the unit for the next shift
  • Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
  • Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
  • Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products
  • Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

QUALIFICATIONS
  • Excellent customer service skills
  • Ability to communicate effectively with all restaurant staff
  • Some previous restaurant experience preferred
  • "Can do" attitude and willingness to be at your during your shift

OUR VALUES
  • Commitment to Excellence
  • Work Hard
  • Teamwork
  • Make a Difference
  • Have Fun

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most other chain restaurants. Our Company Purpose reflects this unique element of the Huddle House dining experience:
Bringing Friends and Families Together over Delicious Food Served from the Heart.
At Huddle House, we believe it's "YOUR HOUSE. YOUR KITCHEN." Huddle House is the place where the guest is the boss. We're giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: "Get comfortable...this is YOUR HOUSE and YOUR KITCHEN".
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.

What Huddle House employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Huddle House

Sourced by ZipRecruiter

Founded in 1964, Huddle House is a renowned player in the food service industry, operating successfully in Decatur, GA, U.S., and with over 400 locations across the country as stated on their official website, huddlehouse.com. This full-service family restaurant chain is known for serving quality food in a warm, friendly, and casual environment that symbolizes the essence of ‘Any Meal. Any Time’. Their offerings encompass a wide variety of breakfast, lunch, and dinner options, including mouth-watering burgers, homestyle dinners, all-day breakfast, and Southern-style lunches.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Decatur, GA, US

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