ZipRecruiter

Log In

1

Restaurant Operations Jobs in Boston, MA (NOW HIRING)

Shake Shack

Restaurant Manager

Wellesley, MA · On-site

$58K - $71K/yr

Manage daily restaurant operations to ensure superior service and guest satisfaction * Train team members on all aspects of the Shack operations * Motivate and manage team members to provide highest ...

Shake Shack

Restaurant Manager

Wellesley, MA · On-site

$58K - $71K/yr

Manage daily restaurant operations to ensure superior service and guest satisfaction * Train team members on all aspects of the Shack operations * Motivate and manage team members to provide highest ...

Shake Shack

Restaurant Manager

Woburn, MA · On-site

$58K - $71K/yr

Manage daily restaurant operations to ensure superior service and guest satisfaction * Train team members on all aspects of the Shack operations * Motivate and manage team members to provide highest ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Zuma

Restaurant Manager

Boston, MA · On-site

$70K - $80K/yr

As a Zuma Restaurant Manager, you are responsible for overseeing all aspects of restaurant operations to ensure a seamless and exceptional dining experience for guests. This role involves managing ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25 - $27/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Chick-fil-A

Manager of Operations

Foxboro, MA · On-site

$25 - $35/hr

Located at Patriot Place adjacent to Gillette Stadium, our restaurant experiences unique ... This role combines operational leadership with strategic planning and administrative ...

Chick-fil-A

Manager of Operations

Foxboro, MA · On-site

$25 - $35/hr

Located at Patriot Place adjacent to Gillette Stadium, our restaurant experiences unique ... This role combines operational leadership with strategic planning and administrative ...

Gyu-Kaku

Restaurant Manager

Boston, MA · On-site

$65 - $90/hr

Restaurant Manager Employment Type: Full time, Exempt The Restaurant Manager position provides assistance in managing the overall operation of the assigned restaurant on a daily basis including ...

Gyu-Kaku Japanese BBQ

Restaurant Manager

Dorchester, MA · On-site

$65K - $70K/yr

Restaurant Manager Employment Type: Full time, Exempt The Restaurant Manager position provides assistance in managing the overall operation of the assigned restaurant on a daily basis including ...

previous page

Showing results 41-60

All JobsRestaurant Operations JobsRestaurant Operations Jobs in Boston, MA

Restaurant Operations information

See Boston, MA salary details

$34.8K

$69.1K

$101K

How much do restaurant operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for restaurant operations in Boston, MA is $69,069.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $73,900.00 per year, depending on experience, location, and employer.

What are restaurant operations?

Restaurant operations refer to the day-to-day activities required to run a restaurant efficiently and profitably. This includes managing staff, overseeing food preparation, ensuring customer satisfaction, maintaining inventory, adhering to health and safety regulations, and handling financial aspects such as budgeting and cost control. Effective restaurant operations are essential for delivering quality dining experiences and achieving business goals.

What are the key skills and qualifications needed to thrive in restaurant operations, and why are they important?

To thrive in Restaurant Operations, you need experience in food service management, knowledge of health and safety regulations, and often a degree in hospitality or business. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Strong leadership, problem-solving, and interpersonal communication skills set top performers apart in this field. These abilities are essential for ensuring smooth daily operations, high-quality customer service, and profitability in a dynamic restaurant environment.

What are some common challenges faced in restaurant operations and how are they typically addressed?

Restaurant operations professionals often encounter challenges such as managing fluctuating customer demand, ensuring consistent food quality, and maintaining efficient staff scheduling. These challenges are typically addressed through effective communication, use of restaurant management software, and regular staff training. Additionally, strong leadership and adaptability are key to resolving unexpected issues, such as supply shortages or equipment breakdowns, while still providing excellent customer service.

What is the difference between Restaurant Operations vs Restaurant Managers?

AspectRestaurant OperationsRestaurant Managers
Primary FocusOverseeing overall restaurant functions, processes, and efficiencyManaging daily staff, customer service, and shift operations
CredentialsExperience in restaurant management, certifications like ServSafeExperience in hospitality, leadership skills, certifications like ServSafe
Work EnvironmentStrategic planning, coordination across departmentsFrontline management, direct interaction with staff and customers
Employer UsageRestaurants, hospitality companies, franchise chainsRestaurants, food service establishments

Restaurant Operations roles focus on the overall efficiency and strategic management of restaurant functions, often involving planning and coordination. In contrast, Restaurant Managers handle daily staff supervision, customer service, and shift management. Both roles require similar credentials and work in similar environments, but their scope and responsibilities differ significantly.

What do restaurant operations do?

Restaurant operations involve managing daily activities to ensure smooth service, including overseeing staff, inventory, and customer experience. Operations managers coordinate tasks, maintain quality standards, and implement procedures to optimize efficiency and profitability.

What are the most commonly searched types of Restaurant Operations jobs in Boston, MA?

The most popular types of Restaurant Operations jobs in Boston, MA are:

Restaurant Operations jobs near you
Infographic showing various Restaurant Operations job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $69,069 per year, or $33.2 per hour.

Restaurant Manager

Shake Shack

Wellesley, MA • On-site

$58K - $71K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Shake Shack rating

7.4

Company rating: 7.4 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

2nd of 107 rated fast food restaurants

Job description

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learningopportunitiesandthe chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations


Job Qualifications

  • 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses

  • Shake Shack Meal Discounts

  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

  • Medical, Dental, and Vision Insurance*

  • Employer Paid Life and Disability Insurance*

  • 401k Plan with Company Match*

  • Paid Time Off*

  • Paid Parental Leave*

  • Access to Employee Assistance Program on Day 1

  • Pre-Tax Commuter and Parking Benefits

  • Flexible Spending and Dependent Care Accounts*

  • Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $58,032.00 - $71,552.00

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City's Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built...and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

What Shake Shack employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply