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Restaurant Operations Analyst Jobs in Baltimore, MD

Baskin Robbins

Restaurant Manager

Stevensville, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin

Restaurant Manager

Annapolis, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Baskin Robbins

Restaurant Manager

Edgewater, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin'

Restaurant Manager

Annapolis, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin

Restaurant Manager

Gambrills, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin

Restaurant Manager

Annapolis, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin

Restaurant Manager

Annapolis, MD

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Dunkin

Restaurant Manager

Stevensville, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

Baskin Robbins

Restaurant Manager

Annapolis, MD · On-site

They are responsible for the overall operation of the restaurant according to Dunkin' standards ... Strong analytical skills and business acumen * Works well with others in a fun, fast-paced team ...

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All JobsRestaurant Operations Analyst JobsRestaurant Operations Analyst Jobs in Baltimore, MD

Restaurant Operations Analyst information

See Baltimore, MD salary details

$14

$33

$56

How much do restaurant operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for restaurant operations analyst in Baltimore, MD is $33.54, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $40.14 per hour, depending on experience, location, and employer.

What does a restaurant operations analyst do?

A Restaurant Operations Analyst is responsible for examining and improving the efficiency and effectiveness of a restaurant's operations. They analyze data related to sales, costs, inventory, and staffing to identify trends and areas for improvement. By providing actionable insights and recommendations, they help restaurant managers optimize processes, reduce waste, and increase profitability. Their work often involves developing reports, monitoring key performance indicators (KPIs), and collaborating closely with management teams.

What are the key skills and qualifications needed to thrive as a restaurant operations analyst, and why are they important?

To excel as a Restaurant Operations Analyst, you need strong analytical abilities, a solid understanding of restaurant business operations, and a degree in business, hospitality, or a related field. Familiarity with data analysis tools like Excel, POS systems, and restaurant management software is essential, and certifications in data analytics or hospitality management can be beneficial. Excellent problem-solving skills, attention to detail, and effective communication help you interpret data and collaborate with staff and management. These skills enable analysts to identify operational inefficiencies, guide strategic decisions, and drive overall restaurant performance.

How does a restaurant operations analyst typically collaborate with other departments to improve efficiency?

A Restaurant Operations Analyst regularly works alongside teams such as finance, marketing, and restaurant management to gather data and implement process improvements. This collaboration often involves analyzing sales trends, customer feedback, and operational workflows, then sharing insights and recommendations through reports and meetings. By working cross-functionally, the analyst helps to identify bottlenecks, support strategic decisions, and ensure smoother day-to-day operations across the restaurant chain. Effective communication and a proactive approach are key to driving meaningful change in this role.

What is the difference between Restaurant Operations Analyst vs Restaurant Manager?

AspectRestaurant Operations AnalystRestaurant Manager
Primary FocusAnalyzing data to improve operational efficiencyOverseeing daily restaurant operations and staff management
Required SkillsData analysis, reporting, problem-solvingLeadership, customer service, staff supervision
Work EnvironmentOffice setting, data-driven tasksFront-of-house and back-of-house management
Common CertificationsBusiness or hospitality analytics certificationsFood safety, management certifications

The main difference between a Restaurant Operations Analyst and a Restaurant Manager lies in their focus. The analyst concentrates on data analysis and process improvement, while the manager handles daily operations and staff. Both roles are essential for restaurant success but serve different functions within the industry.

What are popular job titles related to Restaurant Operations Analyst jobs in Baltimore, MD?

For Restaurant Operations Analyst jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Restaurant Operations Analyst jobs in Baltimore, MD look for?

The top searched job categories for Restaurant Operations Analyst jobs in Baltimore, MD are:

Restaurant Operations Analyst jobs near you
Infographic showing various Restaurant Operations Analyst job openings in Baltimore, MD as of June 2026, with employment types broken down into 96% Full Time, 1% Part Time, 2% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $69,763 per year, or $33.5 per hour.

Customer Experience Restaurant Director

Chick-fil-A

Chester, MD • On-site

$71K - $80K/yr

Full-time

Re-posted 25 days ago

Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,695 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Job description

Job Title: Operations Director

Company: Chick-fil-A Kent Island

Location: Kent Island, Maryland

Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.

Responsibilities:

  • Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
  • Drive-thru execution
  • Monitor and manage food and labor costs to ensure profitability and efficiency
  • Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
  • Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
  • Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion

Requirements:

  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.

Chick-fil-A is one of the largest American fast food restaurant chains and the largest specializing in chicken sandwiches. The company is headquartered in College Park, Georgia. Chick-fil-A operates 2,836 restaurants, primarily in the United States.

What Chick-fil-A employees say

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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