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Restaurant Operations Analyst Jobs in Colorado (NOW HIRING)

SSA Group

Customer Success & Operations Analyst

Denver, CO · On-site

$60K - $70K/yr

Customer Success & Operations Analyst Who are we : In a digital world of complexities, Cinchio ... This role is ideal for candidates transitioning from frontline retail or restaurant management into ...

Raising Cane's

Operations Manager

Aurora, CO · On-site

$25.50 - $26.25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... Able to recognize and analyze problems, set goals, create and convert plans into action to solve ...

Raising Cane's

Operations Manager

Aurora, CO

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... Able to recognize and analyze problems, set goals, create and convert plans into action to solve ...

New

Raising Cane's

Operations Manager

Aurora, CO · On-site

$25.50 - $26.25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... Able to recognize and analyze problems, set goals, create and convert plans into action to solve ...

Raising Cane's

Operations Manager

Aurora, CO · On-site

$25.50 - $26.25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... Able to recognize and analyze problems, set goals, create and convert plans into action to solve ...

New

Raising Cane's

Operations Manager

Aurora, CO · On-site

$25.50 - $26.25/hr

Benefits offered for all Full-time Restaurant Managers: * Medical, Dental, Vision & Pharmacy ... Able to recognize and analyze problems, set goals, create and convert plans into action to solve ...

New

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All JobsRestaurant Operations Analyst JobsRestaurant Operations Analyst Jobs in Colorado

Restaurant Operations Analyst information

What is the highest paying position in a restaurant?

In restaurant operations, executive roles such as Director of Operations or General Manager typically have the highest salaries, often exceeding six figures. These positions require extensive experience, leadership skills, and often involve overseeing multiple locations or large teams.

What are the key skills and qualifications needed to thrive as a Restaurant Operations Analyst, and why are they important?

To excel as a Restaurant Operations Analyst, you need strong analytical abilities, a solid understanding of restaurant business operations, and a degree in business, hospitality, or a related field. Familiarity with data analysis tools like Excel, POS systems, and restaurant management software is essential, and certifications in data analytics or hospitality management can be beneficial. Excellent problem-solving skills, attention to detail, and effective communication help you interpret data and collaborate with staff and management. These skills enable analysts to identify operational inefficiencies, guide strategic decisions, and drive overall restaurant performance.

What is the 30/30/30 rule for restaurants?

The 30/30/30 rule in restaurant operations is a time management guideline suggesting that managers should spend 30 minutes on opening tasks, 30 minutes on service oversight, and 30 minutes on closing procedures each day. This helps ensure smooth daily operations and accountability. Restaurant analysts often use such rules to optimize workflow and staff scheduling.

How does a Restaurant Operations Analyst typically collaborate with other departments to improve efficiency?

A Restaurant Operations Analyst regularly works alongside teams such as finance, marketing, and restaurant management to gather data and implement process improvements. This collaboration often involves analyzing sales trends, customer feedback, and operational workflows, then sharing insights and recommendations through reports and meetings. By working cross-functionally, the analyst helps to identify bottlenecks, support strategic decisions, and ensure smoother day-to-day operations across the restaurant chain. Effective communication and a proactive approach are key to driving meaningful change in this role.

What is the difference between Restaurant Operations Analyst vs Restaurant Manager?

AspectRestaurant Operations AnalystRestaurant Manager
Primary FocusAnalyzing data to improve operational efficiencyOverseeing daily restaurant operations and staff management
Required SkillsData analysis, reporting, problem-solvingLeadership, customer service, staff supervision
Work EnvironmentOffice setting, data-driven tasksFront-of-house and back-of-house management
Common CertificationsBusiness or hospitality analytics certificationsFood safety, management certifications

The main difference between a Restaurant Operations Analyst and a Restaurant Manager lies in their focus. The analyst concentrates on data analysis and process improvement, while the manager handles daily operations and staff. Both roles are essential for restaurant success but serve different functions within the industry.

What does a Restaurant Operations Analyst do?

A Restaurant Operations Analyst is responsible for examining and improving the efficiency and effectiveness of a restaurant's operations. They analyze data related to sales, costs, inventory, and staffing to identify trends and areas for improvement. By providing actionable insights and recommendations, they help restaurant managers optimize processes, reduce waste, and increase profitability. Their work often involves developing reports, monitoring key performance indicators (KPIs), and collaborating closely with management teams.

What does an operations analyst do?

A restaurant operations analyst evaluates and improves the efficiency of restaurant processes by analyzing data related to sales, costs, and customer service. They use tools like spreadsheets and reporting software to identify trends, develop strategies, and support decision-making to enhance overall performance. Strong analytical skills and knowledge of restaurant operations are essential for this role.

Is an operations analyst entry level?

An entry-level Restaurant Operations Analyst position typically requires minimal professional experience, often suitable for recent graduates or those with limited industry experience. However, some roles may prefer candidates with basic knowledge of data analysis tools like Excel or SQL. Advancement usually depends on gaining experience and developing analytical skills.
What are popular job titles related to Restaurant Operations Analyst jobs in Colorado? For Restaurant Operations Analyst jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Restaurant Operations Analyst jobs in Colorado look for? The top searched job categories for Restaurant Operations Analyst jobs in Colorado are:
What cities in Colorado are hiring for Restaurant Operations Analyst jobs? Cities in Colorado with the most Restaurant Operations Analyst job openings:
Restaurant Operations Analyst jobs near you
Infographic showing various Restaurant Operations Analyst job openings in Colorado as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution.
Customer Success & Operations Analyst

Customer Success & Operations Analyst

SSA Group

Denver, CO • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

508th of 728 rated retailers

Job description

Cinchio Solutions is looking for a talented Customer Success & Operations Analyst to join the team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Customer Success & Operations Analyst
Who are we:
In a digital world of complexities, Cinchio Solutions stands out.
Seamlessly binding hospitality systems through data, software, and user experience. The efficiency of a cinch inspires us; we harmonize data, optimize software, and craft intuitive experiences, creating a unified digital ecosystem.
We aim for the hospitality industry to thrive, as each platform - from food service to immersive experiences - harmonizes with our vision, where data meets design and software syncs with operations.
We are a revolution in the hospitality space.
Position Title: Customer Success & Operations Analyst
Reports to: Director, Operations & Customer Success
Position Overview: The Customer Success & Operations Analyst is a hands-on role that supports account management, customer support, and operational onboarding for customers in retail, hospitality, and attractions. This role is ideal for candidates transitioning from frontline retail or restaurant management into a technology-focused career. You will triage and resolve support tickets, run operational assessments, assist with inventory and POS configurations, deliver customer training materials, and provide analytic insights that improve adoption and operational outcomes.
Qualifications:
  • Multiple years of experience in running customer food and beverage or retail shops
  • Strong understanding of SaaS platforms and digital customer engagement.
  • Exceptional communication skills with the ability to build relationships, manage expectations, and provide strategic guidance.
  • Proficiency in digital systems and project management tools.

Responsibilities:
Customer Support & Success
  • Act as a frontline customer support agent: receive, triage, prioritize, and resolve support tickets through the ticketing system (email/chat/portal); meet first-response and resolution SLAs and own customer communication until closure or escalation.
  • Work with manager to develop and engage with customers, acting as their advocate and ensuring their goals and needs are met.
  • Support onboarding and implementation activities: gather requirements, participate in kickoff calls, manage simple configuration tasks, and coordinate with Implementation/Engineering for complex items.
  • Perform on-site or virtual operational assessments to document workflows (POS, inventory, staffing, guest flow) and translate findings into product/configuration or process recommendations.
  • Configure and validate inventory/POS data in partnership with technical teams
  • Create and maintain practical customer-facing and internal documentation: quick reference guides, SOPs, KB articles, and training resources.
  • Escalate technical issues appropriately and coordinate follow-up with Engineering, Product, and Support until resolution.
  • Capture and synthesize customer feedback and recurring operational pain points to inform product and process improvements.
  • Keep accurate records in digital and ticketing systems and provide status updates to stakeholders.

Project Implementation
  • Participate in the planning, coordination, and execution of customer onboarding and virtual and physical implementation of projects.
  • Proactively identify and mitigate project risks to ensure timely and satisfactory outcomes.

Required Qualifications:
  • Demonstrated experience with inventory processes (stock counts, ordering/reordering, SKU management, shrinkage controls).
  • Experience working in a customer support/ticketing environment or comfort learning ticketing systems (Zendesk, Service Cloud, etc.).
  • Strong communication and customer-facing skills; ability to translate operational needs into technical/configuration requirements.
  • Basic data skills: Excel/Sheets proficiency, comfort with CSVs and data uploads; ability to produce simple reports and dashboards.
  • Technical curiosity and aptitude for learning SaaS tools, integrations, and configuration interfaces.
  • Willingness to travel for site visits and trainings (up to ~25-40%, adjustable).

Preferred Qualifications:
  • 2+ years managing retail stores, restaurants, or multi-location operations (e.g., general manager, operations manager, assistant manager) with hands-on inventory and POS experience.

Career Path:
  • Intended as a growth role into Account Manager, Implementation Manager, Customer Success Manager, or Solutions Consultant roles reporting to the Director, Operations.

Personal Attributes:
  • Strong operational empathy and customer-first mindset.
  • Analytical orientation with attention to data quality and operational detail.
  • Proactive problem-solver, organized, and comfortable juggling customer priorities.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
Compensation and Benefits
  • Full-Time, Exempt.
  • $75 monthly cell phone stipend.
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave.
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave.
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable.
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per 0year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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