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Responsible Gaming Jobs (NOW HIRING)

Game Designer

Reno, NV

$154K/yr

We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a ...

Game Designer

Las Vegas, NV

$149K/yr

We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a ...

Table Games Supervisor

Danville, IL · On-site

$25 - $28/hr

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. * Maintain a work environment that ...

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Responsible Gaming information

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$15

$17

$24

How much do responsible gaming jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for responsible gaming in the United States is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Responsible Gaming vs Customer Service Representative?

AspectResponsible GamingCustomer Service Representative
CredentialsKnowledge of gaming regulations, certifications in responsible gamingCustomer service skills, sometimes industry-specific training
Work EnvironmentCasino, online gaming platforms, regulatory agenciesCall centers, retail stores, online support
Industry UsageFocuses on promoting safe gaming practicesAssists customers with inquiries and issues

Responsible Gaming professionals focus on promoting safe gambling habits and ensuring compliance with regulations, while Customer Service Representatives handle customer inquiries and support. Both roles are essential in the gaming industry but serve different functions related to customer interaction and safety.

How does a responsible gaming professional collaborate with other departments within a gaming organization?

Responsible Gaming professionals often work closely with teams such as customer service, marketing, compliance, and product development. They provide training and guidance to staff on identifying signs of problem gambling and ensuring adherence to responsible gaming policies. Additionally, they collaborate with data analysts to monitor player behavior and work with legal teams to ensure all practices meet regulatory standards. This cross-departmental approach helps foster a safer gaming environment and ensures that responsible gaming initiatives are effectively implemented throughout the organization.

What is responsible gaming?

Responsible Gaming refers to a set of policies and practices designed to ensure that gambling remains a safe and enjoyable activity. It involves promoting awareness about the risks of gambling, providing tools for players to manage their gambling behavior, and offering resources for those who may develop gambling problems. Operators, regulators, and support organizations work together to implement measures such as self-exclusion options, deposit limits, and educational materials. The goal of Responsible Gaming is to protect vulnerable individuals and maintain integrity within the gaming industry.

What are the key skills and qualifications needed to thrive as a responsible gaming specialist, and why are they important?

To thrive as a Responsible Gaming Specialist, you need a solid understanding of gambling regulations, risk assessment, and problem gambling behaviors, often supported by experience in compliance, social responsibility, or customer service roles. Familiarity with responsible gaming tools, self-exclusion systems, player monitoring software, and relevant certifications like RG Check is typically required. Excellent communication, empathy, and analytical thinking help build trust with players and effectively identify at-risk behaviors. These skills are crucial for promoting player well-being, ensuring regulatory compliance, and maintaining the integrity and reputation of gaming organizations.
More about Responsible Gaming jobs
What cities are hiring for Responsible Gaming jobs? Cities with the most Responsible Gaming job openings:
What states have the most Responsible Gaming jobs? States with the most job openings for Responsible Gaming jobs include:
Infographic showing various Responsible Gaming job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Temporary. Highlights an 46% Physical, 1% Hybrid, and 53% Remote job distribution, with an average salary of $37,439 per year, or $18 per hour.

Principal Product Manager, Fraud & Responsible Gaming

Fanatics Betting & Gaming

New York, NY

Other

Re-posted 17 days ago


Job description

Overview

Fanatics Betting & Gaming (FBG) is building a platform the world has never seen, one that seamlessly unites sports, gaming, and commerce. We are seeking a Principal Product Manager, to lead Fraud and Responsible Gambling (RG) to drive innovation and excellence across our responsible gaming & fraud work streams.

This leader will oversee end-to-end product strategy and execution for all Fraud & RG Platforms. You will ensure our systems are intuitive, compliant, and designed to enhance both customer and operational experiences.

This is a highly visible, cross-functional role that requires strategic thinking, technical fluency, and proven ability to deliver in a fast-paced, hyper-growth environment.

Responsibilities

Product Leadership & Strategy

  • Define and own the product vision, roadmap, and KPIs for Fraud & RG Systems.
  • Drive product lifecycle from ideation through delivery and optimization all while balancing cost, reliability, scalability, and customer experience.
  • Monitor industry trends and competitive offerings to identify opportunities for differentiation.
  • Partner with Finance, Risk, Compliance, Design, Commercial, Fraud and Operations to ensure products are aligned with regulatory and business needs.

Fraud & RG Platforms

  • Lead innovation in preventing and identifying risk within Fraud and RG
  • Oversee strategy and product management, optimizing user experience, system performance, and integrations with core platforms.
  • Manage releases, integrations, and enhancements to support business teams across Operations & Compliance
  • Champion the use of data, analytics, and AI to drive customer engagement and operational efficiency.

Team & Stakeholder Leadership

  • Foster a culture of innovation, accountability, and customer-centricity.
  • Act as a thought leader in Fraud & RG systems across FBG.
  • Collaborate with Engineering, Data, UX/UI, Operations, Commercial and senior leadership to align roadmaps and deliver results.
  • Represent product strategy with executives and external partners.
Qualifications

Required

  • 8-10+ years of experience in product management.
  • Proven success owning end-to-end product lifecycles and driving measurable business outcomes.
  • Skilled in agile/iterative methodologies, product discovery, and data-driven decision-making.
  • Excellent communication and stakeholder management skills, with ability to influence at the executive level.
  • Track record of driving change and delivering in complex, matrixed organizations.

Preferred

  • Experience in sports betting, online casino, fintech, or highly regulated consumer industries.
  • Recognized thought leadership
Why Join Us?

At FBG, you will help shape the foundation of a once-in-a-generation platform that merges sports fandom with gaming and commerce. You'll lead product innovation across mission-critical systems for Fraud & RG directly impacting customer experience, business efficiency, and growth.