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Responsible Gaming Jobs (NOW HIRING)

Boyd Gaming

Front Office Manager

King Of Prussia, PA · On-site

... Gaming Corporation to maximize value for our shareholders, our team members and our communities. Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell ...

Golden Nugget

Table Games Dealer

Cripple Creek, CO · On-site

$12.14/hr

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service * Performs any other duties as assigned Qualifications * 1 year table games experience preferred * Mathematical ...

Boyd Gaming

Cage Shift Supervisor

Kenner, LA

Comprehensive knowledge of gaming regulations and responsible gaming practices * Ability to obtain and maintain required gaming license * Strong problem-solving abilities and decision-making skills

Golden Nugget

Table Games Craps Dealer

Cripple Creek, CO · On-site

$13/hr

Adhere to all company policies regarding gaming procedures, internal controls, and responsible gaming practices. * Attend required department meetings and training sessions. * Perform other duties as ...

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Responsible Gaming information

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$15

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$24

How much do responsible gaming jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for responsible gaming in the United States is $18.00, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Responsible Gaming vs Customer Service Representative?

AspectResponsible GamingCustomer Service Representative
CredentialsKnowledge of gaming regulations, certifications in responsible gamingCustomer service skills, sometimes industry-specific training
Work EnvironmentCasino, online gaming platforms, regulatory agenciesCall centers, retail stores, online support
Industry UsageFocuses on promoting safe gaming practicesAssists customers with inquiries and issues

Responsible Gaming professionals focus on promoting safe gambling habits and ensuring compliance with regulations, while Customer Service Representatives handle customer inquiries and support. Both roles are essential in the gaming industry but serve different functions related to customer interaction and safety.

How does a responsible gaming professional collaborate with other departments within a gaming organization?

Responsible Gaming professionals often work closely with teams such as customer service, marketing, compliance, and product development. They provide training and guidance to staff on identifying signs of problem gambling and ensuring adherence to responsible gaming policies. Additionally, they collaborate with data analysts to monitor player behavior and work with legal teams to ensure all practices meet regulatory standards. This cross-departmental approach helps foster a safer gaming environment and ensures that responsible gaming initiatives are effectively implemented throughout the organization.

What is responsible gaming?

Responsible Gaming refers to a set of policies and practices designed to ensure that gambling remains a safe and enjoyable activity. It involves promoting awareness about the risks of gambling, providing tools for players to manage their gambling behavior, and offering resources for those who may develop gambling problems. Operators, regulators, and support organizations work together to implement measures such as self-exclusion options, deposit limits, and educational materials. The goal of Responsible Gaming is to protect vulnerable individuals and maintain integrity within the gaming industry.

What are the key skills and qualifications needed to thrive as a responsible gaming specialist, and why are they important?

To thrive as a Responsible Gaming Specialist, you need a solid understanding of gambling regulations, risk assessment, and problem gambling behaviors, often supported by experience in compliance, social responsibility, or customer service roles. Familiarity with responsible gaming tools, self-exclusion systems, player monitoring software, and relevant certifications like RG Check is typically required. Excellent communication, empathy, and analytical thinking help build trust with players and effectively identify at-risk behaviors. These skills are crucial for promoting player well-being, ensuring regulatory compliance, and maintaining the integrity and reputation of gaming organizations.
More about Responsible Gaming jobs
What cities are hiring for Responsible Gaming jobs? Cities with the most Responsible Gaming job openings:
What states have the most Responsible Gaming jobs? States with the most job openings for Responsible Gaming jobs include:
What job categories do people searching Responsible Gaming jobs look for? The top searched job categories for Responsible Gaming jobs are:
Responsible Gaming jobs near you
Infographic showing various Responsible Gaming job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,439 per year, or $18 per hour.

Gaming Attendant

Churchill Downs Incorporated

Richmond, VA

$11/hr

Full-time

Posted 29 days ago

Job description

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie's Gaming Emporium, Rosie's Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We're always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

JOB SUMMARY

Responsible for servicing and building relationships with the guest, paying hand-pay jackpots, and performing minor repairs on HHR machines.

Compensation: $11.00 an hour + Tips

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for ensuring that all department paperwork and data entry is completed and entered correctly. These include jackpot slips, appropriate tax documents, guest claim forms. Team Member must ensure that all forms have the required signatures.
  • Maintains the electronic components, systems, and peripherals of HHR machines; performs preventative maintenance on HHR Machines during down time.
  • Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.
  • Has knowledge of all HHR machines on the gaming floor and can determine proper payouts.
  • Protects company assets by adhering to company policies and all state and regulatory compliance including Internal Controls Policies and Procedures, The Responsible Gaming Plan and Title 31.
  • Ensures gaming devices are operating properly; promptly calls for technical or supervisory assistance when necessary.
  • Promotes player card usage on the gaming floor.
  • Maintain paper levels in all terminals for optimal play.
  • Must be able to read gaming floor glass and pay table information and be able to recall vital game histories.
  • Notifies shift supervisor of irregularities in guests' play.
  • Ensures that all HHR machines are functioning properly and are available for play of guests. 
  • Knowledgeable of all basic Virginia Racing Commission rules and regulations.
  • Maintains knowledge of company policies to ensure adherence to all safety protocols and procedures.
  • Performs other related duties as assigned.

#Rosies 

REQUIRED SKILLS AND ABILITIES
  • Excellent verbal and written communication skills.
  • Excellent guest service skills in a high-volume environment, preferred.
  • Knowledge of gaming operations, rules, and regulations, preferred.
EDUCATION AND EXPERIENCE
  • High School Diploma or equivalent.
  • Six (6) months experience in a related field, preferred.
  • Other combinations of education and experience may be considered.
  • Must obtain and maintain a valid racing license.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
  • The Team Member will be required to stand and walk the duration of the shift.
  • While performing the duties of this job, the Team Member is frequently required to stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
  • The Team Member may be required to lift up to 50 pounds.
  • The Team Member may be required to work long hours, including nights, weekends, and holidays.
  • The noise level in the work environment is usually moderate to loud.
  • The work environment may vary in levels of crowds, noise, flashing lights, and secondhand smoke, depending on the assigned station and guest volume.

 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Colonial Downs Group is an equal opportunity employer committed to diversity and inclusion. We encourage qualified individuals from all backgrounds to apply. If you are passionate about marketing and thrive in a fast-paced environment, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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