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Resorts In Concierge Jobs in Boston, MA (NOW HIRING)

IHG

Front Desk Agent - InterContinental Boston

Boston, MA · On-site

$15.50 - $19.50/hr

At IHG Hotels & Resorts, we believe hospitality is an art--and every team member brings their ... We're looking for individuals who take pride in precision, celebrate service, and thrive in a ...

The Newbury Boston

Director of Guest Experience

Boston, MA · On-site

$105K - $115K/yr

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking ... Manage the offsite concierge operation, including standard operating procedures, service quality ...

Benchmark

Guest Service Agent

Boston, MA

$16.25 - $20.75/hr

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent ... Not the concierge. You. The Guest Service Agent is the first face a guest sees walking in and the ...

IHG Hotels & Resorts

Guest Experience Ambassador

Cambridge, MA · On-site

$16 - $20.25/hr

Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events. * Turn in any keys to the proper department when your shift ends. What ...

The Brix Hotel

Front Desk Manager

Boston, MA · On-site

$18.50 - $24/hr

... resorts, featuring contemporary programming and digital acumen. The company utilizes industry ... Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly ...

Hilton Boston Back Bay

Front Desk Manager

Boston, MA · On-site

$18.50 - $24/hr

... resorts, featuring contemporary programming and digital acumen. The company utilizes industry ... Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly ...

Hilton Boston Back Bay

Front Desk Manager

Boston, MA · On-site

$70K/yr

... resorts, featuring contemporary programming and digital acumen. The company utilizes industry ... Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly ...

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Resorts In Concierge information

See Boston, MA salary details

$12

$19

$27

How much do resorts in concierge jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for resorts in concierge in Boston, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

Do hotel resorts in concierge make good money?

Concierge staff at hotel resorts can earn a wide range of salaries depending on experience, location, and the resort's size. Entry-level concierges typically earn hourly wages plus tips, while experienced concierges in luxury resorts can make higher salaries and additional income through gratuities. Overall, the compensation is generally considered moderate but can be supplemented by tips and bonuses.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer candidates with certifications in hospitality or tourism, and fluency in multiple languages can be an advantage. On-the-job training is common, and strong communication and problem-solving skills are essential for success in this role.

How much do you get paid as a Resorts In Concierge?

A Resorts Concierge typically earns between $12 and $25 per hour, with annual salaries ranging from approximately $25,000 to $50,000 depending on experience, location, and employer. Compensation may also include tips and benefits, and strong customer service skills are essential for success in this role.

What does a resorts in concierge do?

A resorts concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They need strong communication skills, local knowledge, and often use reservation or guest management systems to fulfill guest requests efficiently.

What are popular job titles related to Resorts In Concierge jobs in Boston, MA?

For Resorts In Concierge jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Resorts In Concierge jobs in Boston, MA look for?

The top searched job categories for Resorts In Concierge jobs in Boston, MA are:

What cities near Boston, MA are hiring for Resorts In Concierge jobs?

Cities near Boston, MA with the most Resorts In Concierge job openings:

Resorts In Concierge jobs near you

Vacation Sales Ambassador

Boston, MA

Hilton Grand Vacations
Traveler Accommodation • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals

People enjoy working here

Recommended by parents

Respectful managers

Learn more about Hilton Grand Vacationsexternal

Full-time

PTO

Posted 12 days ago

Job description

Description - External
What will I be doing?
 
Are you a motivated and ambitious individual with a passion for sales? Do you thrive in a fast-paced, competitive environment? If so, we have an outstanding opportunity for you to join our elite team at Hilton Grand Vacations as a Vacation Sales Ambassador.
 
At Hilton Grand Vacations, we pride ourselves on delivering flawless vacation experiences to our valued customers. As a Vacation Sales Ambassador, you will play a crucial role in our success by promoting and selling our elite vacation packages to guests inside Hilton branded Hotels. With our proven sales techniques and comprehensive training program, you will have all the tools you need to compete and excel in this role.
 
Competitive earnings package with the income potential of $85K and above. Our top performers in 2025 averaged over $120K!
 
Responsibilities:
  •  
    • Provide guest services to resort guests and visitors.
    • Engage with potential customers to determine their vacation needs and preferences.
    • Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
    • Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
    • Build and maintain relationships with customers to ensure outstanding customer service.
    • Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets.
    • Collaborate with team members to exchange effective strategies and foster collective achievements.
 
Qualifications - External
What are we looking for?
 
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
  • Dedication to provide elite customer service 
  • Previous sales experience, preferably in a commission-based role
  • Effective communication and teamwork abilities
  • Self-motivated with a competitive spirit
  • Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
  • Excellent problem-solving and negotiation skills
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • At least one year hospitality and/or customer service experience
  • Must be proficient in all Microsoft Office applications.
  • High School Diploma or equivalent experience or GED

What will it be like to be a Team Member with Hilton Grand Vacations?

There’s something truly outstanding about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations. 

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also runs and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

 
 
Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

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What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

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