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Building Concierge Jobs in Boston, MA (NOW HIRING)

Apex Concierge Services Inc

Concierge

Boston, MA · On-site

$21 - $22/hr

Description: About Us At Apex Concierge Services INC, we believe in creating exceptional ... Manage building communications, calendar, and reservations for amenity spaces * Maintain a tidy and ...

Boston Residential Concierge

CONCIERGE

Needham, MA · On-site

$18 - $20/hr

As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently ...

Boston Residential Concierge

CONCIERGE

Boston, MA · On-site

$18 - $20/hr

As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently ...

Royale Company

Concierge Boston

Boston, MA · On-site

$20/hr

Royale Company is seeking Concierge Attendants to join our team at various of our managed buildings ... We are looking for candidates for our luxury building at Boston. We strive to provide the best ...

Royale Company

Concierge (Boston)

Boston, MA · On-site

$18 - $19/hr

Concierge Attendants Royale Company is seeking Concierge Attendants to join our team at various of ... Answering calls professionally and assists callers with directions or instructions for the building.

Stratton Amenities

Front Desk Concierge

Needham, MA · On-site

$19 - $20/hr

Front Desk Concierge Needham, Massachusetts Full-Time or Part-Time Position Overview A luxury ... Maintain awareness of building activity and enforce access control procedures * Provide accurate ...

Stratton Amenities

Lead Concierge

Needham, MA · On-site

$19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ... Outstanding relationship-building skills * Ability to maintain confidentiality * A sense of pride ...

Atlas Residential LLC

Be Seen First

Full Time Concierge - 3pm-11pm

Boston, MA · On-site

$18 - $20/hr

Supervise activity in the building through security cameras and patrols. * Communicate and ... premier concierge staffing firm serving luxury residential communities. Our commitment is to ...

sagelife

Concierge

Hudson, MA

$16.25 - $21/hr

Concierge PROPERTY : Artisan at Hudson DEPARTMENT: Administration REPORTS TO: Business Office ... Conduct building tours if necessary. * Ensure that an organized, welcoming, and clean environment ...

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All JobsBuilding Concierge JobsBuilding Concierge Jobs in Boston, MA

Building Concierge information

See Boston, MA salary details

$12

$19

$27

How much do building concierge jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for building concierge in Boston, MA is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.91 per hour, depending on experience, location, and employer.

What is a building concierge?

Building concierges are professionals who manage front desk operations in residential or commercial buildings. They greet visitors, assist tenants with requests, handle deliveries, and ensure security by monitoring access to the premises. Their role often includes providing information, coordinating maintenance, and serving as a point of contact between residents and building management. Building concierges help create a welcoming and safe environment for everyone in the building.

What are the key skills and qualifications needed to thrive as a building concierge?

To thrive as a Building Concierge, you need strong customer service skills, organizational abilities, and a high school diploma or equivalent. Familiarity with property management software, visitor management systems, and basic security protocols is often required. Exceptional communication, problem-solving, and discretion help build rapport with residents and address their needs efficiently. These skills are essential for ensuring smooth daily operations and creating a welcoming, secure environment for all building occupants.

What are some common challenges a building concierge faces, and how can they effectively address them?

Building Concierges often manage multiple requests from residents and guests simultaneously, which can be challenging during peak hours. They must balance providing excellent customer service with enforcing building policies and handling emergencies. Effective communication, strong organizational skills, and the ability to stay calm under pressure are key to success. Regular training and clear procedures also help concierges handle difficult situations efficiently and maintain a positive atmosphere in the building.

What is the difference between Building Concierge vs Building Superintendent?

AspectBuilding ConciergeBuilding Superintendent
CredentialsCustomer service experience, sometimes certifications in hospitality or securityTrade licenses, maintenance certifications, HVAC or electrical licenses
Work EnvironmentFront desk, lobby, common areas of residential or commercial buildingsMechanical rooms, maintenance areas, building systems
Employer & IndustryProperty management companies, residential complexes, hotelsProperty management, commercial and residential buildings
Primary ResponsibilitiesGreeting residents, handling deliveries, providing informationMaintaining building systems, repairs, overseeing contractors

While both roles serve building residents and are essential to property operations, a Building Concierge primarily focuses on customer service and resident interaction, whereas a Building Superintendent handles maintenance, repairs, and building systems management. The roles often overlap but differ mainly in their core duties and skill sets.

Do building concierges make good money?

Building concierges typically earn an average salary ranging from $25,000 to $50,000 annually, depending on location, experience, and the complexity of the building. Some positions may offer additional benefits or tips, especially in luxury or high-end properties. Salaries can vary based on the employer and the level of responsibility involved.

What are the jobs of a building concierge?

A building concierge is responsible for greeting residents and visitors, managing deliveries, providing information about building services, and handling security or access control. They often assist with reservations, coordinate maintenance requests, and ensure the safety and comfort of occupants. Strong communication skills and familiarity with building systems are important for this role.

What does a building concierge do?

A building concierge is responsible for assisting residents or tenants by handling tasks such as greeting visitors, managing deliveries, providing information about building services, and coordinating maintenance requests. They often work in a front-desk environment and may use communication tools like phones or intercom systems to perform their duties.
Building Concierge jobs near you
Infographic showing various Building Concierge job openings in Boston, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $40,945 per year, or $19.7 per hour.

Concierge

Apex Concierge Services Inc

Boston, MA • On-site

$21 - $22/hr

Full-time

PTO

Re-posted 14 days ago

Job description

Description:

About Us

At Apex Concierge Services INC, we believe in creating exceptional experiences—whether it’s for our residents, guests, or clients. As a trusted presence in the Boston community, we manage premier residential and commercial properties where top-tier service is a standard. We're currently seeking a warm, reliable, and proactive Concierge to join our team and serve as the first point of contact in one of our luxury properties.


What You’ll Do

As a Concierge, you'll be the welcoming face and helpful resource for residents, visitors, and vendors. Your role is key in maintaining a secure, friendly, and efficient environment.


Key Responsibilities:

  • Greet and assist residents, guests, and delivery personnel professionally and warmly
  • Respond promptly to inquiries and requests, in person and via phone/email
  • Maintain front desk shift logs
  • Coordinate services such as package deliveries, and maintenance requests
  • Manage building communications, calendar, and reservations for amenity spaces
  • Maintain a tidy and inviting lobby area
  • Provide local knowledge and recommendations for restaurants, transportation, and events
  • Assist with emergency procedures and ensure safety protocols are followed

Why Join Us?

  • Competitive hourly pay
  • Paid time off and holiday pay
  • Supportive and inclusive work environment
  • Opportunities for growth in hospitality and property management

Ready to welcome residents home and make a difference every day?

Apply today with your resume and a brief cover letter. We can’t wait to meet you!

Requirements:

Required:

  • High school diploma or equivalent
  • 1+ year of customer service, hospitality, or front desk experience
  • Professional demeanor and excellent communication skills
  • Tech-savvy; comfortable using email, Microsoft Office, and/or property management systems
  • Reliable, punctual, and able to work flexible shifts (including evenings/weekends)
  • Ability to remain calm and composed under pressure

Preferred:

  • Experience in residential or hotel concierge roles
  • Familiarity with Boston neighborhoods, transportation, and cultural attractions