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Resort Security Manager Jobs in Michigan (NOW HIRING)

Odawa Casino Resort

Guest Services Manager

Petoskey, MI · On-site

Odawa Casino Resort Job Title:Guest Services Manager Reports To:Director of Marketing Job Code ... Ensures the security, accountability, and proper distribution of promotional coupons and related ...

New

Odawa Casino Resort

Guest Services Manager

Petoskey, MI · On-site

Description Odawa Casino Resort Job Title:Guest Services Manager Reports To:Director of Marketing ... Ensures the security, accountability, and proper distribution of promotional coupons and related ...

New

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Resort Security Manager information

See Michigan salary details

$12

$22

$45

How much do resort security manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for resort security manager in Michigan is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $25.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort security manager?

To thrive as a Resort Security Manager, you need a background in security operations, risk management, and emergency response, often supported by a degree in criminal justice or related field and relevant security certifications. Familiarity with surveillance systems, access control software, and incident reporting tools is commonly required. Strong leadership, problem-solving abilities, and effective communication skills help manage security teams and interact with guests and staff. These skills ensure the safety of guests and property, mitigate risks, and maintain a secure, welcoming resort environment.

What does a resort security manager do?

A Resort Security Manager is responsible for overseeing the safety and security operations within a resort property. Their duties include managing security staff, implementing and enforcing safety policies, conducting risk assessments, and responding to emergencies or incidents. They work closely with resort management and local law enforcement to ensure the protection of guests, employees, and property. Additionally, they may provide training for staff on security procedures and coordinate surveillance systems to prevent theft or other criminal activities.

What is the difference between Resort Security Manager vs Hotel Security Supervisor?

AspectResort Security ManagerHotel Security Supervisor
CredentialsSecurity certifications, management experienceSecurity certifications, supervisory experience
Work EnvironmentLarge resort properties, outdoor and indoor areasHotel premises, indoor and outdoor hotel areas
Employer & IndustryResort and hospitality industryHotel industry, hospitality sector
Search & Comparison IntentUnderstanding management roles in resort securityComparing supervisory roles in hotel security

The Resort Security Manager oversees security operations at large resort properties, focusing on both outdoor and indoor safety measures. In contrast, the Hotel Security Supervisor typically manages security staff within a hotel environment, concentrating on guest safety and property protection. While both roles require security certifications and experience, the Resort Security Manager often handles broader security strategies across extensive premises, whereas the Hotel Security Supervisor focuses on day-to-day security supervision within a hotel setting.

What are some common challenges faced by resort security managers and how can they effectively address them?

Resort Security Managers often face challenges such as balancing guest satisfaction with strict security protocols, managing a diverse team across multiple shifts, and responding to unexpected incidents like theft or medical emergencies. Effective communication and training are key to ensuring that staff are prepared and able to act quickly while maintaining a welcoming environment. Building strong relationships with local law enforcement and keeping up-to-date with the latest security technology can also help mitigate risks and enhance the overall safety of the resort.
What are popular job titles related to Resort Security Manager jobs in Michigan? For Resort Security Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Resort Security Manager jobs in Michigan look for? The top searched job categories for Resort Security Manager jobs in Michigan are:
Resort Security Manager jobs near you
Infographic showing various Resort Security Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,098 per year, or $22.6 per hour.

Resort Switchboard Operator (FT or PT)

crystalmountain

Thompsonville, MI

$12.75 - $16/hr

Other

Posted 24 days ago

Job description

Job Summary

The role of the Resort Operator is to direct incoming phone calls utilizing the multi-line phone system as well as provide information to on-sight/incoming guests and offer administrative support to the department.

Job Duties and Responsibilities

  • Answer high volume of inbound calls and maintain a response rate swiftly in accordance with agreed standards via a multi-line phone system.
  • Process outgoing resort mail, shipping and coordinating postage billing via USPS, UPS and FedEx Services.
  • Assist with data entry and various resort projects.
  • Prepare and maintain records by entering information from received calls, where necessary.
  • Dispatch Security, Guest Services, and Facilities to handle guest needs.
  • Assist Reservation Sales Manager when needed.
  • Other duties as assigned.

Job Specifications

Competencies:

  • Previous experience with SMS a plus.
  • Proficient in Microsoft Excel, Word, Outlook.
  • Clear and concise verbal communication skills.
  • Self-directed and able to maximize use of time, resources and technology.
  • Ability to speak clearly in a well-modulated and pleasant voice.
  • Able to analyze, interpret, and present data in various formats.
  • Able to work with computers, faxes, copiers, scanners, and various other technologies in office and on resort.
  • Maintain office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.

Education:

  • High School diploma or equivalent required.

Physical & Other Requirements:

  • Ability to lift up to 25lbs.
  • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
  • Ability to work at a computer station for majority of workday.
  • Evenings, weekends, and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.

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