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Resort Operations Manager Jobs in Minnesota (NOW HIRING)

Quarterdeck Resort

Guest Service Agent

Nisswa, MN · On-site

$17 - $19/hr

Answer questions about resort amenities, activities, dining, and local attractions * Resolve guest concerns promptly and professionally Front Desk Operations * Manage reservations, room assignments ...

Odyssey Resorts

Painter

Deerwood, MN · On-site

$16.80 - $21/hr

Maintenance Manager SUMMARY: Ruttger's Bay Lake Resort is seeking a reliable and detail-oriented ... Provide excellent service and professionalism while working around guests and resort operations.

Odyssey Resorts

Painter

Duluth, MN · On-site

$16.81 - $21/hr

Maintenance Manager SUMMARY: Ruttger's Bay Lake Resort is seeking a reliable and detail-oriented ... Provide excellent service and professionalism while working around guests and resort operations.

Fair Hills Resort

Dining Room Manager

Detroit Lakes, MN · On-site

$50K - $60K/yr

... Resort special. Families reconnect over meals, friendships are made around the table, and ... Foster a positive, team-oriented work environment Dining Room Operations * Create guest table ...

Viejas Casino & Resort

Works closely with manager to meet the needs of internal and external guests. May coordinate the work of count operations team members. Ensures the timely and accurate pull and count of the slot ...

Quarterdeck Resort

Executive Housekeeper

Nisswa, MN · On-site

$55K - $68K/yr

Lead the Team Behind Every Great Stay At Quarterdeck Resort , we believe unforgettable vacations ... operations, maintaining cleanliness standards, managing inventories, training staff, and ...

Viejas Casino & Resort

Job Summary The Hotel Operations Supervisor is responsible for assisting the hotel team with the day-to-day front desk operations. Assists the leadership team in overseeing the day-to-day hotel ...

Fair Hills Resort

Event Director

Detroit Lakes, MN · On-site

$50K - $68K/yr

Teach and train interns to assist with all event operations General Management Team * Assist with ... Knowledgeable in RDP (resort data processing) for reservations, billing, and guest check-ins ...

Grand View Lodge

Massage Therapist

Nisswa, MN · On-site

$40 - $60/hr

... Operations Manager or Director of Spa & Wellness promptly. * Participate actively in team meetings and training sessions; support a positive, collaborative team culture. * This is a resort ...

Fair Hills Resort

Event Director

Detroit Lakes, MN

$50K - $68K/yr

Teach and train interns to assist with all event operations General Management Team * Assist with ... Knowledgeable in RDP (resort data processing) for reservations, billing, and guest check-ins ...

Viejas Casino & Resort

$50K - $65K/yr

Works closely with Director of Resort Sales to identify new markets and business opportunities to ... Coordinates events as needed or directed by Director of Sales and VP of Hotel Operations to include ...

Superior Shores Resort

Cook

Two Harbors, MN · On-site

$20/hr

... resort family. Key Responsibilities: - Oversee daily kitchen operations, ensuring smooth and ... standards - Manage inventory, ordering, and cost control to optimize kitchen resources ...

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Resort Operations Manager information

See Minnesota salary details

$30.4K

$62.1K

$116.1K

How much do resort operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for resort operations manager in Minnesota is $62,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $75,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resort operations manager?

To thrive as a Resort Operations Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Excellent interpersonal skills, conflict resolution abilities, and organizational acumen help you motivate teams and ensure guest satisfaction. These skills are crucial to maintain efficient operations, deliver outstanding guest experiences, and drive the resort's overall success.

What are some common challenges faced by resort operations managers and how can they be addressed?

Resort Operations Managers often encounter challenges such as managing diverse teams, balancing guest satisfaction with operational efficiency, and responding quickly to unexpected issues like maintenance emergencies or staffing shortages. Successfully addressing these challenges requires strong communication skills, proactive planning, and the ability to remain calm under pressure. Building a reliable support team, maintaining open lines of communication with staff, and implementing clear standard operating procedures can help managers effectively navigate these common obstacles and ensure smooth resort operations.

What does a resort operations manager do?

A Resort Operations Manager oversees the daily operations of a resort, ensuring that all departments such as housekeeping, front desk, maintenance, food and beverage, and guest services run smoothly. They are responsible for maintaining high levels of guest satisfaction, managing staff, budgeting, and implementing policies and procedures. Their role also includes addressing guest concerns, coordinating with vendors, and ensuring compliance with safety and quality standards. Ultimately, they work to maximize efficiency and profitability while delivering an exceptional guest experience.
What are popular job titles related to Resort Operations Manager jobs in Minnesota? For Resort Operations Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Resort Operations Manager jobs in Minnesota look for? The top searched job categories for Resort Operations Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Resort Operations Manager jobs? Cities in Minnesota with the most Resort Operations Manager job openings:
Resort Operations Manager jobs near you
Infographic showing various Resort Operations Manager job openings in Minnesota as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $62,150 per year, or $29.9 per hour.

Guest Service Agent

Quarterdeck Resort

Nisswa, MN • On-site

$17 - $19/hr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description:

At Quarterdeck Resort on Gull Lake, our Guest Service Agent is the first and last impression for our guests. Our ideal candidate provides warm, friendly, and efficient service at the front desk while handling reservations, check-ins, check-outs, and guest inquiries. The ideal candidate enjoys working with people, thrives in a fast-paced resort environment, and helps create memorable lakefront experiences. #morefunongull#


Key Responsibilities

Guest Experience

  • Greet guests with a friendly, welcoming attitude
  • Handle guest check-ins and check-outs efficiently and accurately
  • Answer questions about resort amenities, activities, dining, and local attractions
  • Resolve guest concerns promptly and professionally

Front Desk Operations

  • Manage reservations, room assignments, and availability
  • Process payments, cash handling, and posting charges accurately
  • Answer phones, emails, and in-person inquiries
  • Maintain accurate guest records and daily logs

Communication & Coordination

  • Communicate guest needs to housekeeping, maintenance, and management
  • Monitor room status and coordinate with housekeeping for timely turnovers
  • Report maintenance issues or safety concerns

Professional Standards

  • Maintain a clean, organized front desk and lobby area
  • Follow resort policies, procedures, and safety guidelines
  • Uphold confidentiality and guest privacy
Qualifications

Required

  • Customer service experience (hospitality preferred)
  • Strong communication and interpersonal skills
  • Basic computer skills and ability to learn reservation systems
  • Ability to multitask and remain calm in busy situations
  • Flexible availability including evenings, weekends, holidays, and peak seasons

Preferred

  • Resort, hotel, or front desk experience
  • Cash handling and POS experience
  • Local area knowledge
Skills & Attributes
  • Friendly, outgoing, and professional demeanor
  • Strong problem-solving skills
  • Detail-oriented with good organizational skills
  • Team-oriented with a positive attitude
Work Environment
  • Fast-paced, guest-focused lakefront resort
  • Indoor front desk setting with frequent guest interaction
  • Seasonal peaks during summer and holiday periods


Pay rate
  • $17-19 per hour

Requirements:

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.