1

Resolution Jobs in Columbus, GA (NOW HIRING)

BRANCH SPECIALIST

Opelika, AL · On-site

$16.50 - $21.50/hr

... resolution • Assist co-workers as needed to aid in customer resolution • Work cohesively as part of a team within the branch • Follow all bank processes and procedures while adhering to ...

Showing results 21-40

Resolution information

See Columbus, GA salary details

$12

$25

$49

How much do resolution jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for resolution in Columbus, GA is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $32.26 per hour, depending on experience, location, and employer.

What are common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What is a resolution job?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

What are the key skills and qualifications needed to thrive as a resolution specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are the most commonly searched types of Resolution jobs in Columbus, GA?

The most popular types of Resolution jobs in Columbus, GA are:

What are popular job titles related to Resolution jobs in Columbus, GA?

For Resolution jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Resolution jobs in Columbus, GA look for?

The top searched job categories for Resolution jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Resolution jobs?

Cities near Columbus, GA with the most Resolution job openings:

Infographic showing various Resolution job openings in Columbus, GA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $53,471 per year, or $25.7 per hour.

Supply Chain Specialist, Owner Furnished Equipment - Opelika

Faith Technologies Inc.

Opelika, AL • On-site

Full-time

Posted 7 days ago


Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

207th of 447 rated engineering


Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.

The Owner Furnished Equipment (OFE) Specialist manages various aspects of OFE in various forms from panels / switchgear, buss (bussway), transformers or other items that the commercial arm of Excellerate accepts as a part of itegrating or producing a product. Where necessary, collaborates heavily wtih Excellerate Switchgear (OFE) program manager, Operations and procurement to coordinate an individual Excellerate location's requirements. These requirements will include but are not limited to: Excellerate facility production schedule requirements for OFE, OFE suplier communication on specifications, schedules, shipments, issue resolution and potential escalatoins. At times, communication to and from customer / client will be necessary and done in a timely and professional manner. Collaborate, develop and implement the program strategy including all necessary coordination & adjustments across multiple projects with critical delivery needs while managing necessary tasks.

Must be an excellent communicator at all levels within the project environment, be proactive, exhibit strong leadership qualities and be able to adapt to a dynamic and potentially geographically disbursed project environment.
MINIMUM REQUIREMENTS
Education: High School Diploma + relative work experience
Experience: 2-5+ years of experience within FTI, Excellerate, procurement and or other experience as determined by management. Working knowledge of the technical and organizational environments in which the project deliverables are created and in which they will be used.
Travel: 10%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES

  • Collaborates extensively with Excellerate Switchgear Program Manager &/or equivalent, Operations, Production Planning & Procurement to confirm day to day requirements are being met from OFE deliveries by supplier per Excellerate location to meet the production schedule.

  • Supports order management, as needed, within System of Record (ERP) related to OFE from master data requirements from suppliers, order updates and management within ERP for the proper receipt and usage by material specification by OFE supplier.

  • Effectively and proactively communicates at all levels within the project environment. Exhibits strong leadership qualities and adapts to a dynamic and potentially geographically disbursed project environment.

  • Meets the individual Excellerate location's needs in realtion to receiving, installing and shipping as a finished good the OFE content by project. Manages and communicates timely updates related to schedules, resources & issue resolution.

  • Continuously improves communication, activities, and processes for areas of improved efficiency.

  • Manages the timely resolution of issues, including the escalation of issues that are outside of the project team's scope of responsibility.

  • Identifies and proactively manages project risks and issues, ensure execution of corrective action plans.

  • Leads internal and external quality meetings.

  • Escalates as necessary with Operatonal leaders &/or Excellerate Switchgear Program Mgr. any issues and collaboration in solutions and resolutions.

  • Participates in all necessary meetings in relation to scope and requirements related to OFE by individual Excellerate facility.

  • Performs other related duties as required and assigned.


The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families.You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test


What Faith Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom