Excellerate facility production schedule requirements for OFE, OFE suplier communication on specifications, schedules, shipments, issue resolution and potential escalatoins. At times, communication ...
Excellerate facility production schedule requirements for OFE, OFE suplier communication on specifications, schedules, shipments, issue resolution and potential escalatoins. At times, communication ...
Remote Customer Service Representative
Phenix City, AL · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Customer Service Representative
Phenix City, AL · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
BRANCH SPECIALIST
Opelika, AL · On-site
$16.50 - $21.50/hr
... resolution • Assist co-workers as needed to aid in customer resolution • Work cohesively as part of a team within the branch • Follow all bank processes and procedures while adhering to ...
BRANCH SPECIALIST
Opelika, AL · On-site
$16.50 - $21.50/hr
... resolution • Assist co-workers as needed to aid in customer resolution • Work cohesively as part of a team within the branch • Follow all bank processes and procedures while adhering to ...
Candidates will oversee SDLC activities, ensure compliance with standards, and drive resolution of complex production issues while mentoring developers and supporting release management. Tops Skills ...
Quick apply
Candidates will oversee SDLC activities, ensure compliance with standards, and drive resolution of complex production issues while mentoring developers and supporting release management. Tops Skills ...
Remote Customer Service Representative
Columbus, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Customer Service Representative
Columbus, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Remote Call Center Representative
Columbus, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Call Center Representative
Columbus, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Housekeeping Supervisor
Pine Mountain, GA · On-site
Guest Services and Issue Resolution: Promptly and professionally respond to guest requests, complaints, and special requests to ensure a positive experience and resolve any service issues aligned ...
Housekeeping Supervisor
Pine Mountain, GA · On-site
Guest Services and Issue Resolution: Promptly and professionally respond to guest requests, complaints, and special requests to ensure a positive experience and resolve any service issues aligned ...
Remote Customer Service Representative
Cusseta, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Customer Service Representative
Cusseta, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Housekeeping Supervisor
Pine Mountain, GA · On-site
Guest Services and Issue Resolution: Promptly and professionally respond to guest requests, complaints, and special requests to ensure a positive experience and resolve any service issues aligned ...
Housekeeping Supervisor
Pine Mountain, GA · On-site
Guest Services and Issue Resolution: Promptly and professionally respond to guest requests, complaints, and special requests to ensure a positive experience and resolve any service issues aligned ...
Remote Call Center Representative
Cusseta, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Call Center Representative
Cusseta, GA · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Remote Call Center Representative
Phenix City, AL · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Quick apply
Remote Call Center Representative
Phenix City, AL · Remote
$14/hr
Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to ...
Candidates will oversee SDLC activities, ensure compliance with standards, and drive resolution of complex production issues while mentoring developers and supporting release management. Tops Skills ...
Candidates will oversee SDLC activities, ensure compliance with standards, and drive resolution of complex production issues while mentoring developers and supporting release management. Tops Skills ...
Account Manager - State Farm Agent Team Member
Valley, AL · On-site
$45K - $55K/yr
Oversee the resolution of complex customer issues. * Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: * Experience in ...
Quick apply
Account Manager - State Farm Agent Team Member
Valley, AL · On-site
$45K - $55K/yr
Oversee the resolution of complex customer issues. * Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: * Experience in ...
Journeyman Service Desk Tech (Active Top Secret Clearance with S with Security Clearance
Fort Moore, GA · On-site
Act as the liaison for the initiation, monitoring, and resolution facilitation of end-user incident management processes. * Collaborate with cross-functional IT teams to coordinate the management of ...
Journeyman Service Desk Tech (Active Top Secret Clearance with S with Security Clearance
Fort Moore, GA · On-site
Act as the liaison for the initiation, monitoring, and resolution facilitation of end-user incident management processes. * Collaborate with cross-functional IT teams to coordinate the management of ...
Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. * Operating under OSHA Safety Guidelines with an understanding of and adherence to ...
Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. * Operating under OSHA Safety Guidelines with an understanding of and adherence to ...
Network Administrator
Columbus, GA · On-site
... the resolution of complex problems and operating malfunctions. * Performs system backups to ensure expedient restoration of the database for the respective network equipment. * Configures ...
Quick apply
Network Administrator
Columbus, GA · On-site
... the resolution of complex problems and operating malfunctions. * Performs system backups to ensure expedient restoration of the database for the respective network equipment. * Configures ...
Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. * Operating under OSHA Safety Guidelines with an understanding of and adherence to ...
Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. * Operating under OSHA Safety Guidelines with an understanding of and adherence to ...
Journeyman Service Desk Tech (Active Top Secret Clearance with SCI Eligibility)
Columbus, GA · On-site
Act as the liaison for the initiation, monitoring, and resolution facilitation of end-user incident management processes. * Collaborate with cross-functional IT teams to coordinate the management of ...
Journeyman Service Desk Tech (Active Top Secret Clearance with SCI Eligibility)
Columbus, GA · On-site
Act as the liaison for the initiation, monitoring, and resolution facilitation of end-user incident management processes. * Collaborate with cross-functional IT teams to coordinate the management of ...
Assumes responsibility for problem resolution, quality control, and required equipment maintenance with minimal supervision. Qualifications * Active certification through ASCP or AMT required ...
Assumes responsibility for problem resolution, quality control, and required equipment maintenance with minimal supervision. Qualifications * Active certification through ASCP or AMT required ...
Account Manager - State Farm Agent Team Member
Lagrange, GA · On-site
$50K - $75K/yr
Oversee the resolution of complex customer issues. * Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: * Experience in ...
Quick apply
Account Manager - State Farm Agent Team Member
Lagrange, GA · On-site
$50K - $75K/yr
Oversee the resolution of complex customer issues. * Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: * Experience in ...
Resolution information
See Columbus, GA salary details
$12.05 - $15.49
20% of jobs
$16.31 is the 25th percentile. Wages below this are outliers.
$15.49 - $18.94
20% of jobs
The median wage is $20.41 / hr.
$18.94 - $22.38
22% of jobs
$22.38 - $25.82
10% of jobs
$27.54 is the 75th percentile. Wages above this are outliers.
$25.82 - $29.26
5% of jobs
$29.26 - $32.71
5% of jobs
$32.71 - $36.15
4% of jobs
$36.15 - $39.59
2% of jobs
$39.59 - $43.03
0% of jobs
$43.03 - $46.48
5% of jobs
$46.48 - $49.92
5% of jobs
$12
$25
$49
How much do resolution jobs pay per hour?
What are common challenges faced by professionals in resolution roles, and how can they be addressed?
What is a resolution job?
What are the key skills and qualifications needed to thrive as a resolution specialist, and why are they important?
What is the difference between Resolution vs Customer Service Representative?
| Aspect | Resolution | Customer Service Representative |
|---|---|---|
| Required credentials | Typically high school diploma or equivalent; certifications vary | High school diploma or equivalent; customer service training often preferred |
| Work environment | Call centers, technical support, troubleshooting teams | Call centers, retail, online support |
| Employer and industry usage | Used in tech, telecom, and service industries for problem-solving roles | Common across retail, hospitality, and service sectors |
| Comparison focus | Focuses on resolving specific issues or problems | Focuses on assisting customers and providing information |
Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.
What are the most commonly searched types of Resolution jobs in Columbus, GA?
The most popular types of Resolution jobs in Columbus, GA are:
What are popular job titles related to Resolution jobs in Columbus, GA?
For Resolution jobs in Columbus, GA, the most frequently searched job titles are:
What job categories do people searching Resolution jobs in Columbus, GA look for?
The top searched job categories for Resolution jobs in Columbus, GA are:
What cities near Columbus, GA are hiring for Resolution jobs?
Cities near Columbus, GA with the most Resolution job openings:

Supply Chain Specialist, Owner Furnished Equipment - Opelika
Opelika, AL • On-site
Full-time
Posted 7 days ago
Faith Technologies rating
8.0
Based on 54 frontline employees who took The Breakroom Quiz
207th of 447 rated engineering
Job description
You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.
The Owner Furnished Equipment (OFE) Specialist manages various aspects of OFE in various forms from panels / switchgear, buss (bussway), transformers or other items that the commercial arm of Excellerate accepts as a part of itegrating or producing a product. Where necessary, collaborates heavily wtih Excellerate Switchgear (OFE) program manager, Operations and procurement to coordinate an individual Excellerate location's requirements. These requirements will include but are not limited to: Excellerate facility production schedule requirements for OFE, OFE suplier communication on specifications, schedules, shipments, issue resolution and potential escalatoins. At times, communication to and from customer / client will be necessary and done in a timely and professional manner. Collaborate, develop and implement the program strategy including all necessary coordination & adjustments across multiple projects with critical delivery needs while managing necessary tasks.
Must be an excellent communicator at all levels within the project environment, be proactive, exhibit strong leadership qualities and be able to adapt to a dynamic and potentially geographically disbursed project environment.
MINIMUM REQUIREMENTS
Education: High School Diploma + relative work experience
Experience: 2-5+ years of experience within FTI, Excellerate, procurement and or other experience as determined by management. Working knowledge of the technical and organizational environments in which the project deliverables are created and in which they will be used.
Travel: 10%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES
Collaborates extensively with Excellerate Switchgear Program Manager &/or equivalent, Operations, Production Planning & Procurement to confirm day to day requirements are being met from OFE deliveries by supplier per Excellerate location to meet the production schedule.
Supports order management, as needed, within System of Record (ERP) related to OFE from master data requirements from suppliers, order updates and management within ERP for the proper receipt and usage by material specification by OFE supplier.
Effectively and proactively communicates at all levels within the project environment. Exhibits strong leadership qualities and adapts to a dynamic and potentially geographically disbursed project environment.
Meets the individual Excellerate location's needs in realtion to receiving, installing and shipping as a finished good the OFE content by project. Manages and communicates timely updates related to schedules, resources & issue resolution.
Continuously improves communication, activities, and processes for areas of improved efficiency.
Manages the timely resolution of issues, including the escalation of issues that are outside of the project team's scope of responsibility.
Identifies and proactively manages project risks and issues, ensure execution of corrective action plans.
Leads internal and external quality meetings.
Escalates as necessary with Operatonal leaders &/or Excellerate Switchgear Program Mgr. any issues and collaboration in solutions and resolutions.
Participates in all necessary meetings in relation to scope and requirements related to OFE by individual Excellerate facility.
Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families.You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.
Employment is contingent upon successfully passing a background and drug test
What Faith Technologies employees say
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Benefits
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About Faith Technologies
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Menasha, WI, US
Year founded
1972