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Resolution Jobs in Columbus, GA (NOW HIRING)

Flow Chem

Warehouse Trainer

West Point, GA

Supports conflict resolution by reinforcing communication and teamwork principles. * May assist with equipment requests and operational audits. Required Skills & Abilities * Strong interpersonal and ...

Flow Chem

Warehouse Trainer

West Point, GA · On-site

$15/hr

Supports conflict resolution by reinforcing communication and teamwork principles. * May assist with equipment requests and operational audits. Required Skills & Abilities * Strong interpersonal and ...

Cesna Group

OEM Account Coordinator

Opelika, AL · On-site

$50K - $100K/yr

This role serves as a key liaison between OEM customers, headquarters (HQ), and internal teams, ensuring seamless communication, program coordination, and issue resolution. * OEM Customer Interface ...

GFA, Inc.

Warehouse Trainer

West Point, GA · On-site

Supports conflict resolution by reinforcing communication and teamwork principles. * May assist with equipment requests and operational audits. Required Skills & Abilities * Strong interpersonal and ...

AuburnBank

BRANCH SPECIALIST

Opelika, AL

$16.50 - $21.50/hr

... resolution Work cohesively as part of a team within the branch Follow all bank processes and procedures while adhering to applicable laws and regulations As a member of the branch, ensures sound ...

COMPASSUS

HR Onboarding Specialist

Auburn, AL · On-site

Manage timely resolution of team member and leadership needs via ticketing system * Serve as the primary point of contact for Business Office Coordinators (BOCs), Business Office Managers (BOMs ...

Synovus

IT Service Desk Analyst

Columbus, GA · On-site

$18.25 - $25/hr

Collaborates with line of business partners and Information Technology partners to provide timely and accurate resolution to requests for service, access and support. Assists less junior level team ...

AuburnBank

BRANCH SPECIALIST

Opelika, AL · On-site

$16.50 - $21.50/hr

... resolution • Assist co-workers as needed to aid in customer resolution • Work cohesively as part of a team within the branch • Follow all bank processes and procedures while adhering to ...

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All JobsResolution JobsResolution Jobs in Columbus, GA

Resolution information

See Columbus, GA salary details

$12

$25

$49

How much do resolution jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for resolution in Columbus, GA is $25.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $32.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What are 'Resolution' jobs?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

What are the key skills and qualifications needed to thrive as a Resolution Specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are the most commonly searched types of Resolution jobs in Columbus, GA? The most popular types of Resolution jobs in Columbus, GA are:
What are popular job titles related to Resolution jobs in Columbus, GA? For Resolution jobs in Columbus, GA, the most frequently searched job titles are:
What cities near Columbus, GA are hiring for Resolution jobs? Cities near Columbus, GA with the most Resolution job openings:
Resolution jobs near you
Infographic showing various Resolution job openings in Columbus, GA as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $53,471 per year, or $25.7 per hour.
Quality Resident Engineer - KAGA - 3rd shift

Quality Resident Engineer - KAGA - 3rd shift

Career Personnel

West Point, GA

$62K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Key responsibilities

  • Manage professional relationships with customers while stationed in customer assembly plants.

  • Address quality concerns for all products, minimize impact on customer satisfaction, and facilitate communication to resolve customer concerns.

  • Conduct initial investigations of concerns at customer assembly plants, manage containment of parts, and provide daily updates on containment and cost status.

Job description

Tier One Supplier to Hyundai is seeking a new team member!! Company offers great benefits!!!

Schedule:10:30 pm - 6:30 am Sunday - Thursday

RESPONSIBILITIES:

  • Manage professional relationship with customer while housed in customer assembly plants.
  • Provide knowledge and expertise of manufacturing process to customer.
  • Address quality concerns for all products and minimize impact on customer satisfaction and customer rating
  • Facilitate communication to address customer concerns by leveraging all appropriate resources
  • Be on call 24 hours a day, 7 days a week
  • Conduct initial investigation for all concerns reported at customer assembly plants and provide detailed information to appropriate team members to conduct analysis and root cause the issues.
  • Manage containment of parts at customer assembly plants and provide daily information for containment and cost status.
  • Initiate Problem Resolution for customer concerns and support the problem resolution teams
  • Present six panel reports to customer, follow up on warranty claims, review charge backs and dispute down time when it is need it.
  • Follow up engineering changes, approvals and trials runs.
  • Performs other duties as assigned by Sr. Quality Manager.

REQUIREMENTS:

  • ·BS/BA or equivalent experience
  • ·Requires 5+ years experience.
  • ·Excellent written and verbal communication skills.
  • Ability to understand and follow written and verbal instructions
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow

Snapshot of Our Benefits and Culture

  • A full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, Company Paid Insurances, 401K, Paid Holidays and more.
  • A casual work environment – no suit and tie.
  • Professional development opportunities available.
  • A culture where team members are encouraged to share ideas and individual opinions

Ultimately, we're looking for talent who is interested in furthering his/her career in our organization.