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Resolution Jobs in Tennessee (NOW HIRING)

Cooper Steel

IT Support Analyst

Nashville, TN · On-site

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. PRIMARY DUTIES AND ...

HNTB

Senior Commercial Lead

Nashville, TN · On-site

This opportunity entails being responsible for commercial issue resolution, risk management, contract administration and compliance, and change management on alternative delivery mega transportation ...

HNTB

Commercial Lead

Nashville, TN · On-site

This opportunity entails being responsible for commercial issue resolution, risk management, contract administration and compliance, and change management on alternative delivery mega transportation ...

Altar'd State

Help Desk Analyst

Knoxville, TN · On-site

$19.50 - $26.75/hr

The Help Desk Analyst is the primary point of contact for technical and operational support issues, responsible for tracking and resolving issues while ensuring system uptime and prompt resolution.

Cooper Steel

IT Support Analyst

Nashville, TN

Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. PRIMARY DUTIES AND ...

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Showing results 1-20

All JobsResolution JobsResolution Jobs in Tennessee

Resolution information

See Tennessee salary details

$12

$26

$50

How much do resolution jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for resolution in Tennessee is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $32.74 per hour, depending on experience, location, and employer.

How to be a resolution specialist?

A resolution specialist handles customer complaints and disputes by investigating issues, communicating effectively, and providing solutions. Key skills include problem-solving, communication, and familiarity with customer service tools; relevant certifications or training can enhance job prospects. Attention to detail and patience are important in this role.

What are some common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, real estate agents, sales managers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience rather than formal college degrees and may involve independent work or commission-based pay structures.

What are 'Resolution' jobs?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

Did the US lose 33,000 jobs in June?

The job title Resolution does not directly relate to employment data; however, in June, the US economy added approximately 339,000 jobs according to the Bureau of Labor Statistics. Monthly employment figures are subject to revision and can vary based on economic conditions and reporting methods.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often pursue high-paying freelance roles, remote sales positions, or specialized consulting that offer substantial commissions or hourly rates. Building skills in areas like digital marketing, software development, or project management, along with a strong client base or network, can help achieve this income level. Consistent effort, a professional online presence, and leveraging remote work platforms are key factors.

What are the key skills and qualifications needed to thrive as a Resolution Specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are the most commonly searched types of Resolution jobs in Tennessee? The most popular types of Resolution jobs in Tennessee are:
What are popular job titles related to Resolution jobs in Tennessee? For Resolution jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Resolution jobs in Tennessee look for? The top searched job categories for Resolution jobs in Tennessee are:
Resolution jobs near you
Infographic showing various Resolution job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $54,217 per year, or $26.1 per hour.
Transportation/Construction Contract Manager

Transportation/Construction Contract Manager

HNTB

Nashville, TN • On-site

$86K - $114K/yr

Full-time

Posted 21 days ago

HNTB rating

9.2

Company rating: 9.2 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible to support issue resolution, risk management, contract administration and compliance, and change management under a Senior Commercial Business Lead on a mega transportation project(s) of a diverse and complex nature with a contract price of over $4 billion. Provides services and trains staff on contract interpretation and application, oversee contract, state, and federal compliance; oversee and manage project risks, issues, and potential changes to resolution.
Generally oversees project staff in review of the contractor's activities, roles and responsibilities, communication protocols, and execution and application of contract provisions. Primary or supporting author of correspondence, vets all project-specific processes, procedures, and internal management plans. Co- reviewer and commenter of all contractor reports and Management Plans. On-site liaison to the client's legal department for resolution of claims, formal disputes and litigation. Capture lessons learned on policies, contractual strategies, and project issues draft commensurate contract provisions. Part of an owner's representative team providing contractor oversight and project support services.

What You'll Do:

  • Provides commercial support on resolving project issues, including application of contract provisions, working with technical and legal experts, and making recommendations for strategies and solutions for resolution. Draft and co- draft technical memos, policy papers, and issue analysis codifying recommendations, contract position taken, or resolution documents.
  • Reviews correspondence works with various members of the project team and the owner to develop responses and propose and draft responses.
  • Oversees the project team's review of technical and administrative submittal responses, participates in meetings, reviews reports and minutes, and coordinates project communication utilizing a variety of methods.
  • Assists in the resolution of potential change orders, change orders, dispute resolution, and provide claims, formal dispute, and litigation support.
  • Performs administrative audits, including both process and product audits. Identifies procedural noncompliance and nonconforming work, opportunities for improvement, and necessary corrective and preventative actions.
  • Reviews and audits of subcontracts, insurance and bonding provisions and subcontracting procedures.
  • Mentors and trains the project team on general principles of contract interpretation and application of contract policies and requirements, proper communication and documentation, and risks and liabilities related to project roles and responsibilities.
  • Performs other duties as assigned.

What You'll Need:

  • Bachelor's degree in Business, Engineering, Construction Management, Legal Studies or related field, and
  • 10 years of project management, contract drafting & negotiation, construction claims resolution or related experience.

What You'll Bring:

  • Juris Doctor or related advanced degree in Legal Studies, Business, Engineering, or Construction Management
  • Project leadership role requiring engagement with and providing direction to all other project managers and staff

What We Prefer:

  • Certifications/Licenses: member of a State Bar
  • Juris Doctor Degree and two years of project management, contract drafting and negotiation, construction claims resolution orsimilar experience
  • Involves complex document interpretation, analysis, problem solving, and communication
  • Project leadership role requiring engagement with and providing direction to all other project managers and staff
  • Demonstrates a high level of initiative and proactiveness in mitigating risks and recognizing resolutions
  • Decision making ability that may have an impact on policies, procedures or the achievement of strategic goals, projects costs and risk exposure
  • Excellent writing, editing, verbal, and presentation skills

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about Equal Opportunity Employer/Disability/Veteran

Visa sponsorship is available for this position.#RV #ConstructionManagement

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Locations:

Nashville, TN (City Center)

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

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About HNTB

Sourced by ZipRecruiter

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

Year founded

1914

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