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Resolution Jobs in Tennessee (NOW HIRING)

$17.50 - $23.25/hr

Make a Difference The Patient Account Resolution Representative position is responsible for answering inbound billing inquires in a professional, compassionate, and knowledgeable manner from the ...

$17.50 - $23.25/hr

Make a Difference The Patient Account Resolution Representative position is responsible for answering inbound billing inquires in a professional, compassionate, and knowledgeable manner from the ...

Previous experience in customer service and conflict resolution Total Compensation Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus ...

ROI Account Specialist

Nashville, TN · On-site +1

$16 - $22/hr

Previous experience in customer service and conflict resolution Total Compensation Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus ...

Previous experience in customer service and conflict resolution Total Compensation Base pay is one element of the total compensation package. Eligible employees may also receive an annual cash bonus ...

Job Summary Position Summary The Operations Enablement & Shared Services Analyst supports the resolution of provider-related issues and contributes to the efficiency of revenue cycle operations. This ...

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Resolution information

See Tennessee salary details

$12

$26

$50

How much do resolution jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for resolution in Tennessee is $26.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $32.74 per hour, depending on experience, location, and employer.

How to be a resolution specialist?

A resolution specialist handles customer complaints and disputes by investigating issues, communicating effectively, and providing solutions. Key skills include problem-solving, communication, and familiarity with customer service tools; relevant certifications or training can enhance job prospects. Attention to detail and patience are important in this role.

What are some common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, real estate agents, sales managers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience rather than formal college degrees and may involve independent work or commission-based pay structures.

What are 'Resolution' jobs?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

Did the US lose 33,000 jobs in June?

The job title Resolution does not directly relate to employment data; however, in June, the US economy added approximately 339,000 jobs according to the Bureau of Labor Statistics. Monthly employment figures are subject to revision and can vary based on economic conditions and reporting methods.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often pursue high-paying freelance roles, remote sales positions, or specialized consulting that offer substantial commissions or hourly rates. Building skills in areas like digital marketing, software development, or project management, along with a strong client base or network, can help achieve this income level. Consistent effort, a professional online presence, and leveraging remote work platforms are key factors.

What are the key skills and qualifications needed to thrive as a Resolution Specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are the most commonly searched types of Resolution jobs in Tennessee? The most popular types of Resolution jobs in Tennessee are:
What are popular job titles related to Resolution jobs in Tennessee? For Resolution jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Resolution jobs in Tennessee look for? The top searched job categories for Resolution jobs in Tennessee are:
Infographic showing various Resolution job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $54,217 per year, or $26.1 per hour.
Claim Resolution Coordinator - CBO

Claim Resolution Coordinator - CBO

OrthoTennessee

Knoxville, TN

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Job description

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Revenue Cycle Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Claim Resolution Coordinatorwho is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care - every patient, every time. And we've been doing just that since our founding in 1930.

Key Responsibilities:

  • Assists with insurance accounts receivable (AR) management for physician claims

  • Monitors outstanding balances

  • Reviews reports including but not limited to clearinghouse rejections, claims denial tasks, and AR aging reports

  • Contacts payers to research claim status, notes accounts and follows up

Preferred Experience and Qualifications:

  • 1+ years of experience in a medical billing office or similar

  • Experience with patient or customer collections

  • Maintain patient confidentiality and compliance standards

  • Excellent communication skills, both verbal and written

  • Ability to thrive in a collaborative, team-oriented environment and independently

  • Dedication to providing exceptional patient care and service

Why Join KOC:

  • Full-time and part-time schedule with flexibility

  • Training and mentorship in orthopaedics

  • Strong collaboration with referring orthopaedic surgeons

  • Modern, well-equipped facilities in a trusted clinical setting

  • Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:

Low-cost high-quality medical, dental, and vision coverage
401(k) with profit sharing
Life insurance and long-term disability
Generous paid time off (PTO)

UKG Wallet Partner - On Demand Pay
Employee discounts and much more

Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care - every patient, every time.