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Resolution Jobs in California (NOW HIRING)

Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. * Provide exceptional customer service to our claimants on behalf of our ...

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Resolution information

See California salary details

$13

$28

$55

How much do resolution jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for resolution in California is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $35.58 per hour, depending on experience, location, and employer.

How to be a resolution specialist?

A resolution specialist handles customer complaints and disputes by investigating issues, communicating effectively, and providing solutions. Key skills include problem-solving, communication, and familiarity with customer service tools; relevant certifications or training can enhance job prospects. Attention to detail and patience are important in this role.

What are some common challenges faced by professionals in resolution roles, and how can they be addressed?

Professionals in resolution roles often encounter challenges such as managing high-stress situations, dealing with conflicting priorities, and navigating complex interpersonal dynamics. Success in this position requires strong communication and negotiation skills, as well as the ability to remain objective and solution-focused under pressure. Building a supportive network within the team and seeking regular feedback can help address these challenges, while ongoing training on conflict resolution techniques further enhances effectiveness.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as commercial truck drivers, real estate agents, sales managers, and skilled trades like electricians or plumbers. These positions typically require specialized training, certifications, or experience rather than formal college degrees and may involve independent work or commission-based pay structures.

What are 'Resolution' jobs?

Resolution jobs typically refer to positions that focus on addressing and resolving customer complaints, disputes, or issues within an organization. These roles are common in customer service, collections, and support teams where employees investigate problems, communicate with clients, and work towards satisfactory outcomes. People in resolution jobs use strong problem-solving, communication, and negotiation skills to ensure that customer concerns are handled efficiently and professionally. Their work helps maintain customer satisfaction and protect the company's reputation.

Did the US lose 33,000 jobs in June?

The job title Resolution does not directly relate to employment data; however, in June, the US economy added approximately 339,000 jobs according to the Bureau of Labor Statistics. Monthly employment figures are subject to revision and can vary based on economic conditions and reporting methods.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often pursue high-paying freelance roles, remote sales positions, or specialized consulting that offer substantial commissions or hourly rates. Building skills in areas like digital marketing, software development, or project management, along with a strong client base or network, can help achieve this income level. Consistent effort, a professional online presence, and leveraging remote work platforms are key factors.

What are the key skills and qualifications needed to thrive as a Resolution Specialist, and why are they important?

To thrive as a Resolution Specialist, you need strong problem-solving abilities, attention to detail, and experience in customer service or case management, often supported by a relevant degree or training. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and documentation tools is typically required. Exceptional communication, patience, and conflict resolution skills help you handle challenging situations and maintain positive client relationships. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to organizational reputation and retention.

What is the difference between Resolution vs Customer Service Representative?

AspectResolutionCustomer Service Representative
Required credentialsTypically high school diploma or equivalent; certifications varyHigh school diploma or equivalent; customer service training often preferred
Work environmentCall centers, technical support, troubleshooting teamsCall centers, retail, online support
Employer and industry usageUsed in tech, telecom, and service industries for problem-solving rolesCommon across retail, hospitality, and service sectors
Comparison focusFocuses on resolving specific issues or problemsFocuses on assisting customers and providing information

Resolution roles primarily focus on troubleshooting and solving specific problems, often requiring technical knowledge. Customer Service Representatives handle general inquiries, assist customers, and provide support. While both roles involve communication with customers, Resolution positions are more specialized in problem-solving, whereas Customer Service Representatives focus on overall customer satisfaction and information dissemination.

What are the most commonly searched types of Resolution jobs in California? The most popular types of Resolution jobs in California are:
What are popular job titles related to Resolution jobs in California? For Resolution jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Resolution jobs? Cities in California with the most Resolution job openings:
Infographic showing various Resolution job openings in California as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $58,954 per year, or $28.3 per hour.
Account Resolution Specialist Collector

Account Resolution Specialist Collector

Prime Healthcare Management Inc

Lynwood, CA

$21 - $27.83/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 280 frontline employees who took The Breakroom Quiz

641st of 889 rated healthcare providers


Job description

Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation's leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

Responsibilities

The Specialist, Account Resolution is the lead responsible for the timely follow-up of Managed Care/Commercial accounts.  Communicates clearly and efficiently by phone with health plans.   Maintains productivity standards and reports.  Responsible to obtain State collection guidelines if applicable.  Reviews managed care contracts.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1.     Minimum of four years hospital managed care/commercial collector experience required.

2.     Bachelor's degree or equivalent work experience preferred

3.     Knowledge of contract interpretation

4.     Familiar with hospital billing requirements

Pay Transparency

Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $21.00 to $27.83. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment StatusFull TimeShiftDaysEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

Employment Type: FULL_TIME

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