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Resolution Technologies Inc Jobs in Florida (NOW HIRING)

Conch Technologies Inc

Service Desk Team Lead

Miami, FL · On-site

Good career progression - looking for the best of the best not a career tech who went from manager ... Offer end-to-end resolution of incidents, including proposing and implementing improvements to ...

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Resolution Technologies Inc information

What is Resolution Technologies Inc?

Resolution Technologies Inc is a staffing and recruiting firm that specializes in providing IT workforce solutions for businesses. They help companies find qualified technology professionals for contract, contract-to-hire, and permanent positions. Their services include technical recruiting, talent acquisition, and consulting to support clients’ information technology needs. Resolution Technologies Inc works with a variety of industries to match skilled candidates with suitable IT roles.

What can I expect in terms of team structure and collaboration when working at Resolution Technologies Inc?

At Resolution Technologies Inc., employees typically work in cross-functional teams that bring together talent from various disciplines such as IT, project management, and client services. Collaboration is highly encouraged, with regular meetings and open communication channels to ensure project progress and knowledge sharing. New team members are often assigned mentors or onboarding buddies to help them acclimate to the company's workflow and culture. This structure creates ample opportunities for learning and professional growth, while also fostering a supportive environment for tackling complex client projects.

What are the key skills and qualifications needed to thrive as a Technology Solutions Consultant, and why are they important?

To thrive as a Technology Solutions Consultant, you need a solid background in IT systems, business analysis, and solution design, often supported by a relevant degree and technical certifications. Familiarity with enterprise software platforms, cloud services, and project management tools like Salesforce, AWS, and Jira is typically required. Strong communication, problem-solving abilities, and client management skills help consultants excel when addressing diverse business needs. These competencies are crucial to deliver effective technology solutions that align with organizational goals and ensure client satisfaction.

What is the difference between Resolution Technologies Inc vs Network Support Specialist?

AspectResolution Technologies IncNetwork Support Specialist
CertificationsIT certifications like CompTIA A+, Network+Same certifications often required
Work EnvironmentCorporate IT departments, tech firmsIT support teams, help desks
Industry UsageTechnology, telecommunications, service providersIT service providers, corporate tech support

Both roles require similar certifications and work in IT support environments, often within the same industries. Resolution Technologies Inc and Network Support Specialists collaborate to maintain network and system functionality, but Resolution Technologies Inc may focus more on specific client solutions, while Network Support Specialists handle ongoing support and troubleshooting.

What are popular job titles related to Resolution Technologies Inc jobs in Florida?

For Resolution Technologies Inc jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Resolution Technologies Inc jobs in Florida look for?

The top searched job categories for Resolution Technologies Inc jobs in Florida are:

What cities in Florida are hiring for Resolution Technologies Inc jobs?

Cities in Florida with the most Resolution Technologies Inc job openings:

Resolution Technologies Inc jobs near you
Infographic showing various Resolution Technologies Inc job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Collections Specialist

Clearwater, FL • On-site

ROM Technologies, Inc.
Manufacturing • 51 - 200 employees
Learn more about ROM Technologies, Inc.external

$20 - $24/hr

Other

Posted 14 days ago

Job description

JOB DESCRIPTION
Approved Opening Statement
At ROMTech, we are transforming rehabilitation through innovative technology and exceptional patient support. We are committed to helping patients achieve better outcomes through Clinician guided at-home rehab while delivering an outstanding experience throughout their recovery journey.
ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Position Title: Patient Collections Specialist
Department: Revenue Cycle Management
Reports To: Collections Manager
Location / Work Environment: In Office, Clearwater
Worker Classification: W-2 Employee
FLSA Status: Non-Exempt
Job Level: Standard
Job Purpose
The Patient Collections Specialist is responsible for supporting ROMTech's revenue cycle by managing patient accounts with outstanding balances after insurance claim adjudication. This role proactively engages patients to explain financial responsibility, collect payments, establish payment arrangements, and resolve account questions with professionalism and empathy. The position contributes to the organization's financial performance by reducing outstanding receivables, improving collection outcomes, and delivering a positive patient financial experience.
Key Responsibilities
Essential Duties
  • Review patient accounts to identify balances due following payer adjudication and insurance processing.
  • Place outbound calls to patients regarding outstanding balances and payment responsibilities.
  • Communicate patient financial responsibility, including deductibles, copayments, coinsurance amounts, and other account obligations.
  • Answer patient questions regarding account balances, insurance payments, claim status, statements, and billing activity.
  • Document all collection activities, communications, payment arrangements, and account updates within designated systems.
  • Work collaboratively with patients to establish payment plans when appropriate and consistent with company policies.
  • Escalate disputed, unresolved, or complex accounts to billing, appeals, or leadership teams as appropriate.
  • Receive and manage inbound calls related to patient balances and account inquiries.
  • Maintain accurate account records and ensure timely follow-up on outstanding balances.
  • Protect confidential patient and financial information in accordance with HIPAA requirements and company policies.
  • Meet quality, productivity, and collection performance expectations established by management.
Other Functions
  • Support reporting, audit, and account reconciliation activities as needed.
  • Assist with revenue cycle process improvement initiatives.
  • Participate in departmental meetings, training sessions, and professional development activities.
  • Provide general administrative support to the Revenue Cycle Management team as needed.
  • Performs other related duties as assigned to support operational and business needs.

JOB QUALIFICATIONS
Skills and Abilities
Required
  • Strong verbal and written communication skills.
  • Excellent customer service and patient relationship management abilities.
  • Ability to explain complex billing and reimbursement information in a patient-friendly manner.
  • Strong attention to detail and organizational skills.
  • Ability to manage sensitive financial discussions with professionalism, empathy, and discretion.
  • Proficiency with Microsoft Office applications and computer-based systems.
  • Strong problem-solving and account resolution skills.
  • Ability to maintain confidentiality and handle protected information appropriately.
  • Ability to prioritize work and manage multiple accounts simultaneously.
Preferred
  • Knowledge of healthcare reimbursement processes and patient responsibility calculations.
  • Experience working with practice management systems, billing platforms, or revenue cycle management software.
  • Familiarity with insurance benefits, deductibles, copayments, and coinsurance concepts.
Work Experience Requirements
Required
  • Experience in customer service, collections, account resolution, healthcare administration, or a related field.
Preferred
  • Prior experience in medical billing, patient collections, claims follow-up, or revenue cycle management.
  • Experience working in a healthcare, medical device, or provider environment.
  • Experience managing patient financial communications.
Education Requirements
Required
  • None identified as legally, regulatorily, accreditation, payer, or externally required.
Preferred
  • High school diploma or equivalent.
License and Certification Requirements
Required
  • None identified as legally, regulatorily, accreditation, payer, or externally required.
Preferred
  • Certified Revenue Cycle Representative (CRCR), Certified Patient Account Representative (CPAR), or similar revenue cycle certification.
Physical Demands and Working Conditions
Office
The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
  • Ability to sit at a computer terminal for an extended period.
  • Moderate noise (i.e., phone calls, online meetings, computer audio).
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
  • Specific vision abilities required by this job include close vision requirements due to computer work.
  • Regular, predictable attendance is required.
  • Must be able to communicate clearly and professionally in both verbal and written formats.
  • Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing people@romtech.com.

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