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Resolution Manager Jobs in Winnipeg, MB (NOW HIRING)

Bunzl Canada Inc.

Market Manager

Winnipeg, MB

The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...

Bunzl

Market Manager

Winnipeg, MB

The position of Market Manager has full P&L responsibility for the respective operation, while also ... Must have demonstrated success with problem analysis and problem resolution at both a strategic and ...

Canad Inns

Tavern United Manager

Winnipeg, MB · On-site

Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.

Canad Inns

Tavern Manager

Winnipeg, MB · On-site

Staff Management: Hiring, training, and scheduling staff ... This includes performance evaluations, conflict resolution, and ensuring compliance with labor laws.

MMI Group

Condominium Property Manager

Winnipeg, MB · On-site

Property Manager Department: Condominium Employment Type: Permanent, Full-Time Application Deadline ... Facilitates conflict resolution with the Condominium Board. * Lives the values of trust ...

MWH

Quality Control Manager

Winnipeg, MB · On-site

... resolution of technical problems, development/approval of in-house training, etc. * Ensure company ... Manage and continually improve the Design Quality Management System. * Establish, track and report ...

Emergent Biosolutions

Sr Mgr, HR

Winnipeg, MB

Coordinate the resolution of specific policy-related and procedural problems and inquiries. Ensure line management is educated on HR procedures and policies. Recommend operating policy and procedural ...

Emergent Biosolutions

Sr Mgr, HR

Winnipeg, MB

The Sr. Manager partners with site leaders to support day-to-day HR decisions, processes, and ... resolution of specific policy-related and procedural problems and inquiries. • Ensure line ...

Otis

Senior Account Manager

Winnipeg, MB · On-site +1

Manage a portfolio of elevator units through maintaining good working relationships with existing ... Serve as primary contact for timely resolution of customer needs surrounding inquiries * Develop ...

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Resolution Manager information

See Winnipeg, MB salary details

$25.1K

$69.1K

$132.1K

How much do resolution manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for resolution manager in Winnipeg, MB is $69,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,977.00 and $83,955.00 per year, depending on experience, location, and employer.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What are popular job titles related to Resolution Manager jobs in Winnipeg, MB?

For Resolution Manager jobs in Winnipeg, MB, the most frequently searched job titles are:

What job categories do people searching Resolution Manager jobs in Winnipeg, MB look for?

The top searched job categories for Resolution Manager jobs in Winnipeg, MB are:

Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Winnipeg, MB as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,109 per year, or $33.2 per hour.

Market Manager

Bunzl Canada Inc.

Winnipeg, MB

Full-time

Re-posted 6 days ago

Job description

The position of Market Manager has full P&L responsibility for the respective operation, while also overseeing the development, implementation, and execution of strategic/tactical objectives in support of company initiatives. The successful candidate will provide support, leadership, team building, supervision, training, and development of employees to consistently achieve superior performance.

The successful candidate must demonstrate the leadership, competencies, skills, and knowledge to drive employee excellence and financial performance measurably and consistently and ultimately become a succession candidate for senior positions throughout our company.

Responsibilities:

  • Maintains consistent presence throughout the segment, while partnering with Segment Team leaders using decision process to develop and implement business strategies to improve business.
  • Responsible for annual achievement of financial performance, while delivering flawless customer service
  • Develops top talent for the organization while demonstrating leadership competency to motivate and engage employees
  • Provides training and development of employees, removes, and replaces under performers.
  • Responsibility & accountability for developing strong relationship with key customers in each market.
  • Works closely with Warehouse Leadership to establish best practices and consistency in all warehouse & delivery operations, keeping continuous improvement top of mind
  • Working closely with the Division Safety Manager, creates a Safety "First" culture that is Compliant, Legal and Ethical

 Requirements:

  • Bachelor's degree in Business Administration, Accounting/Finance, or related background required, MBA an asset
  • Minimum of 7 to 10 years demonstrated experience in Branch Management/Operations required
  • Specific knowledge of the supply and distribution industry required
  • Specific knowledge on manufacturing processes and best practices is required
  • Must have demonstrated success with problem analysis and problem resolution at both a strategic and functional level
  • Ability to work with a wide degree of creativity and latitude
  • Must demonstrate expertise in a variety of the field's concepts, practices, and procedures
  • Strong customer and employee orientation
  • Excellent interpersonal and communication skills to include presentation skills
  • Proficient in Microsoft Office applications
  • Must have a strong commitment to company values
  • Sporadic multi-night travel is required
  • Relocation/Transfer to the hiring branch may be required

Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian businesses running optimally, every day. We bring our customers the advantage of global sourcing, product innovation and national scale combined with responsive local service and deep category expertise. Bunzl Canada is a certified Great Place to Work®. We are committed to creating an inclusive, equitable and positive working environment for all employees so that they experience a strong sense of belonging, while developing individually and professionally. Bunzl Canada is an operating company of Bunzl plc (BNZL.L), a FTSE100 company listed on the London Stock Exchange. With 27,000 employees in over 30 countries, our global presence spans the Americas, Europe, Asia Pacific, and the UK and Ireland. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future!

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.