Toronto, ON · On-site
CA$40K - CA$60K/yr
Handle incident reports, investigations, and conflict resolution * Train and onboard new security ... Ability to manage multiple sites and priorities effectively * Experience in event security ...
Quick apply
Toronto, ON · On-site
CA$40K - CA$60K/yr
Handle incident reports, investigations, and conflict resolution * Train and onboard new security ... Ability to manage multiple sites and priorities effectively * Experience in event security ...
Excellent customer service, communication, and conflict-resolution abilities. * Ability to manage multiple properties, priorities, and deadlines effectively. * Proficiency with property management ...
Quick apply
Excellent customer service, communication, and conflict-resolution abilities. * Ability to manage multiple properties, priorities, and deadlines effectively. * Proficiency with property management ...
Excellent customer service, communication, and conflict-resolution abilities. * Ability to manage multiple properties, priorities, and deadlines effectively. * Proficiency with property management ...
Excellent customer service, communication, and conflict-resolution abilities. * Ability to manage multiple properties, priorities, and deadlines effectively. * Proficiency with property management ...
Toronto, ON · On-site
Additionally, this role will also be responsible for the pro-active resolution of client issues and ... Oversee management of existing wire client base of more than 3000domestic and international ...
Toronto, ON · On-site
Additionally, this role will also be responsible for the pro-active resolution of client issues and ... Oversee management of existing wire client base of more than 3000domestic and international ...
The vacant Incident Management, Lead role will report to the Leader, Process & Operational ... Act as Incident Resolution lead, providing direction to technical resolver teams to ensure swiftest ...
The vacant Incident Management, Lead role will report to the Leader, Process & Operational ... Act as Incident Resolution lead, providing direction to technical resolver teams to ensure swiftest ...
Toronto, ON · On-site
CA$81K - CA$115K/yr
Promptly manage concerns from stakeholders and ensure timely and effective problem resolution. * Support change management planning and activities, including those that ensure operational readiness.
Toronto, ON · On-site
CA$81K - CA$115K/yr
Promptly manage concerns from stakeholders and ensure timely and effective problem resolution. * Support change management planning and activities, including those that ensure operational readiness.
The vacant bilingual Incident Management, Lead role will report to the Leader, Process ... Act as Incident Resolution lead, providing direction to technical resolver teams to ensure swiftest ...
The vacant bilingual Incident Management, Lead role will report to the Leader, Process ... Act as Incident Resolution lead, providing direction to technical resolver teams to ensure swiftest ...
Support Operations and Incident Management * Lead any support activities for MarTech systems, overseeing incident response, root cause analysis, and timely issue resolution. * Manage defects ...
Support Operations and Incident Management * Lead any support activities for MarTech systems, overseeing incident response, root cause analysis, and timely issue resolution. * Manage defects ...
They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities * Become a highly certified and recognized ...
They will also identify and proactively manage risk areas, and commit to seeing issues through to complete resolution. YOUR IMPACT: Responsibilities * Become a highly certified and recognized ...
Provide early resolution or mediation support for escalated cases, as appropriate. * Independently manage complex ER cases requiring expertise in employment law, Scotiabank policies, and global HR ...
Provide early resolution or mediation support for escalated cases, as appropriate. * Independently manage complex ER cases requiring expertise in employment law, Scotiabank policies, and global HR ...
... resolution, while working closely with the Owner's Representative, Alliance leadership and management teams, the Alliance Auditor, legal counsel, project controls, finance, procurement, and package ...
... resolution, while working closely with the Owner's Representative, Alliance leadership and management teams, the Alliance Auditor, legal counsel, project controls, finance, procurement, and package ...
This role involves managing incident resolution, coordinating minor enhancements, ensuring SLA compliance, and driving continuous service improvements to meet client expectations. What you'll do:
This role involves managing incident resolution, coordinating minor enhancements, ensuring SLA compliance, and driving continuous service improvements to meet client expectations. What you'll do:
Oshawa, ON · On-site
Facilitate project meetings and support effective communication, coordination, and issue resolution ... Degree in Engineering, Construction Management, or related field * Proven expertise in cost control ...
Oshawa, ON · On-site
Facilitate project meetings and support effective communication, coordination, and issue resolution ... Degree in Engineering, Construction Management, or related field * Proven expertise in cost control ...
Toronto, ON · On-site
Facilitate project meetings and support effective communication, coordination, and issue resolution ... Degree in Engineering, Construction Management, or related field * Proven expertise in cost control ...
Toronto, ON · On-site
Facilitate project meetings and support effective communication, coordination, and issue resolution ... Degree in Engineering, Construction Management, or related field * Proven expertise in cost control ...
Toronto, ON · On-site
Prior experience in Complaint management / problem resolution and/or communicating with external parties (i.e. Regulatory or Government Organizations) What's in it for you? We thrive on the challenge ...
Toronto, ON · On-site
Prior experience in Complaint management / problem resolution and/or communicating with external parties (i.e. Regulatory or Government Organizations) What's in it for you? We thrive on the challenge ...
Provide early resolution and/or mediation support to people managers and employees * Lead employee interviews, analyze facts, prepare investigative reports, and present findings and recommendations ...
Provide early resolution and/or mediation support to people managers and employees * Lead employee interviews, analyze facts, prepare investigative reports, and present findings and recommendations ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Quick apply
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
Quick apply
Maintain clear visibility into platform issues and defects, driving timely resolution and continuous improvement in support processes. * Assist in major incident management by bringing together the ...
| Aspect | Resolution Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Resolving complex issues and disputes efficiently | Overseeing customer service teams and satisfaction |
| Required Skills | Problem-solving, conflict resolution, technical knowledge | Leadership, communication, customer relationship management |
| Work Environment | Operations, support centers, client-facing roles | Call centers, retail, service industries |
| Certifications | Relevant industry certifications, conflict resolution training | Customer service certifications, management training |
While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.
For Resolution Manager jobs in Toronto, ON, the most frequently searched job titles are:
The top searched job categories for Resolution Manager jobs in Toronto, ON are:
CA$40K - CA$60K/yr
Full-time
Re-posted 9 days ago
Position Overview
We are seeking a dedicated and experienced Security Manager to oversee daily operations, manage personnel, and ensure the highest standards of safety and service across all sites. This role is ideal for a strong leader with hands-on experience in security operations and team management.
Key Responsibilities
Qualifications
Key Skills
What We Offer
How to Apply
Please submit your resume and a brief cover letter outlining your experience in security management.
About Jungle Lion Security
Jungle Lion Security Inc. provides professional security services across residential properties, office buildings, and live event environments. We pride ourselves on delivering reliable, proactive, and high-quality protection tailored to each client’s needs.
