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Resolution Manager Jobs in Mission, KS (NOW HIRING)

Q39 LLC INC

Restaurant Manager

Overland Park, KS

Effective communicator with excellent problem-solving and conflict-resolution skills. * Ability to ... Minimum Qualifications * 3-5 years of restaurant management experience including a full bar program.

PatientPoint

Implementation Manager

Kansas City, MO · On-site

Issue Resolution: Proactively identify and resolve technical and logistical challenges to minimize ... Proven ability to manage end-to-end deployments across multiple sites, ensuring alignment between ...

Anonymous

Regional Service Manager

Kansas City, KS · On-site

The Senior Manager will drive process improvements, establish service standards, improve customer ... Oversee the customer service request lifecycle from initial contact through final resolution ...

Kids Empire US LLC

Park Manager

Lenexa, KS · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire US LLC

Park Manager

Kansas City, MO · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire

Park Manager

Lenexa, KS · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire KS

Park Manager

Lenexa, KS

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Kids Empire Missouri LLC

Park Manager

Kansas City, MO

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

Propio

Accounts Receivable Specialist

Overland Park, KS · On-site

$19.75 - $26/hr

Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. * Manage invoice submissions through client portals, resolving rejections and ...

Kids Empire

Park Manager

Kansas City, MO · On-site

$58K/yr

Park Manager is responsible for supervising the park employee's performance in their daily work ... Leadership skills and strong conflict resolution skills * Work independently * Read and write in ...

G3 Enterprises

Accounting Manager

Blue Springs, MO · On-site

$91 - $113/hr

Identifies transactional issues or inefficiencies and develops resolution strategies or process ... Manages current tax registrations and licenses and supports new registrations related to growth and ...

UMB Financial

Project Manager

Kansas City, MO · On-site +1

You will be expected to coordinate the resolution of complex issues and challenging situations ... Manage projects within the constraints of scope, quality, time and cost, to deliver specified ...

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Resolution Manager information

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.
Resolution Manager jobs near you
Infographic showing various Resolution Manager job openings in Mission, KS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Restaurant Manager

Q39 LLC INC

Overland Park, KS

Full-time

Re-posted 25 days ago

Job description

JOIN OUR Q39 LEADERSHIP TEAM!!

We are seeking a career-minded, highly experienced Front of House Manager to lead our team and deliver exceptional guest experiences.

Looking for talented leaders for our KC Metro Area locations- OP & KCMOIf you’re ready to grow your career with a team that values energy, excellence, and people-first leadership, we’d love to connect.

Our culture is fun, supportive, and hospitality-driven—we work hard, celebrate wins, and take care of our people. We offer competitive benefits, strong leadership development opportunities, and even a relocation bonus for the right candidate.

Our passion is creating craveable, memorable dining experiences. The FOH Manager plays a critical role in leading and supporting the Q39 guest experience. This role is responsible for developing and managing their assigned team, ensuring consistent hospitality, upholding Q39 service and quality standards, and driving revenue and cost control measures. FOH Managers are accountable for smooth daily operations, guest satisfaction, and alignment with Q39’s vision and values. 

Salary is Negotiable- We pay based on expereince!

This position reports directly to the General manager & Asst. General Manager

Key Accountabilities: 

  • Team Leadership & Accountability – Lead, coach, and hold assigned FOH team members accountable for performance, hospitality, and adherence to Q39 standards. 

  • Guest Experience & Hospitality – Ensure every guest receives attentive, professional, and memorable service; resolve concerns with care and urgency. 

  • Quality Control – Oversee accuracy and consistency of food and beverage presentation, order delivery, and hospitality standards. 

  • Communication & Coordination – Partner with other FOH/BOH leaders to ensure smooth service execution and consistent guest experience. 

  • Inventory & Ordering – Manage assigned inventory categories, including ordering, receiving, and monitoring usage for accuracy and cost efficiency. 

  • Problem Solving & Decision Making – Anticipate operational challenges, make sound decisions under pressure, and adapt to evolving guest and team needs. 

Requirements: 

  • Minimum 3 years of experience in a full-service, high-volume restaurant management role. 

  • Strong leadership and coaching skills with proven ability to manage and develop teams. 

  • Demonstrated knowledge of FOH operations, guest service standards, and cost controls. 

  • Effective communicator with excellent problem-solving and conflict-resolution skills. 

  • Ability to multitask and remain organized in a fast-paced, dynamic environment. 

  • Strong working knowledge of food safety, sanitation, and service procedures. 

  • Comfortable standing and moving for extended periods; able to lift up to 30 pounds. 

  • Team-oriented, professional, and aligned with Q39’s hospitality-driven culture. 

Minimum Qualifications

  • 3-5 years of restaurant management experience including a full bar program.
  • Understanding of full-service food service standards and bar programs including knowledgeof commonly used concepts, practices, and procedures in the hospitality managementprofession.
  • Proven leadership skills including problem solving and conflict resolution.
  • Exemplary communication skills (in-person, phone, and written) for guests, managers, andstaff.
  • Adept, high-caliber customer service skills
  • Ability to demonstrate organization, task completion, and time management in an extremelyhigh volume concept.
  • Possess excellent basic math skills and can operate a POS system,
  • Excellent computer skills with applications like Microsoft office and email.
  • Be able to reach, bend, stoop and frequently lift up to 50 pounds

Apply