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Resolution Manager Jobs in Mission, KS (NOW HIRING)

Sales Manager 2-Platinum

Kansas City, MO · On-site

$168K - $218K/yr

Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...

Sales Manager 2-Platinum

Kansas City, MO · On-site

$168K - $218K/yr

Client Relationship Management and Problem Resolution: Manage key client relationships, provide expertise and consultation for complex problems, and participate in important negotiations to ensure ...

Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution. * Manages departmental or functional budgets ...

Resolves escalated, technical, or sensitive customer and operational issues; coordinates with internal teams and external partners to ensure resolution. * Manages departmental or functional budgets ...

Revenue Cycle Manager

Shawnee, KS · On-site

$90 - $120/hr

Manage and monitor revenue cycle activities across KU MedWest ASC, LLC facilities. * Serve as the ... Facilitate resolution of complex revenue cycle issues involving multiple departments, facilities ...

Accounts Receivable Specialist

Overland Park, KS · On-site

$19.75 - $26/hr

Support collections by tracking invoice status, responding to client inquiries, and assisting with payment resolution. * Manage invoice submissions through client portals, resolving rejections and ...

Care Center Manager

Olathe, KS · On-site

$90 - $120/hr

Provide leadership oversight of staffing plans, workflow management, backlog, open items, and timely resolution of customer needs.Maintain operational excellence through effective documentation ...

We combine machine learning with a human-based approach to transform debt resolution and to get ... Manage High-Volume Operations: Triage daily correspondence, client requests, and management reports ...

New

The manager owns quality KPIs and compliance programs while driving execution of continuous ... Design and govern CAPA systems to ensure robust root cause resolution and prevention of recurrence ...

We combine machine learning with a human-based approach to transform debt resolution and to get ... Manage High-Volume Operations: Triage daily correspondence, client requests, and management reports ...

New

Showing results 21-40

Resolution Manager information

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.
Infographic showing various Resolution Manager job openings in Mission, KS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Commissioning Manager | Mission Critical

Brinkmann Constructors

Mission, KS • On-site

$110 - $170/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New


Job description

Overview

The Mission Critical Commissioning Manager leads commissioning activities for complex mission critical projects, including data centers and other high-reliability facilities. This role is responsible for commissioning planning, testing, integrated systems validation, and project turnover, ensuring building systems perform safely, reliably, and in accordance with owner requirements.

The Commissioning Manager partners with owners, design teams, trade partners, vendors, and project teams to support successful startup and operational readiness. This position plays a key role in delivering facilities where uptime, redundancy, and reliability are critical.

At Brinkmann Constructors, we don't just build buildings. We build community, relationships, and a team that inspires confidence. It\'s the passion and expertise of our employee-owners that drive our success. Together, let\'s build a future we can be proud of.

Our purpose is people. Our passion is building.

Responsibilities
  • Lead commissioning activities from preconstruction through turnover.
  • Develop and manage commissioning plans, schedules, and deliverables.
  • Coordinate commissioning efforts with project teams, owners, engineers, trade partners, and vendors.
  • Participate in design reviews, constructability reviews, and project planning activities.
  • Coordinate startup, testing, balancing, and commissioning of mechanical, electrical, controls, fire protection, and life safety systems.
  • Lead factory witness testing, site acceptance testing, functional performance testing, and integrated systems testing.
  • Verify system performance, sequence of operations, redundancy, and reliability requirements.
  • Track commissioning issues and drive timely resolution.
  • Manage commissioning documentation, test reports, issue logs, and turnover packages.
  • Monitor commissioning progress and communicate status, risks, and milestones to project stakeholders.
  • Support owner training, operational readiness activities, and final turnover.
  • Champion safety and quality throughout all commissioning activities.
  • Mentor project teams on commissioning processes and best practices.
  • Travel as required to support project assignments.
Qualifications
  • Bachelor\'s degree in Engineering, Construction Management, or a related field preferred.
  • 7+ years of experience in commissioning, mission critical construction, MEP systems, or facility engineering.
  • Experience with large-scale mission critical projects, including data centers preferred.
  • Strong understanding of electrical, mechanical, controls, and life safety systems.
  • Knowledge of commissioning processes, startup procedures, testing methodologies, and turnover requirements.
  • Ability to read and interpret construction documents and specifications.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to travel based on project needs.

At Brinkmann Constructors, our passion for people means investing in their financial, mental, and physical well-being. Which is why we strive to provide our employee owners with comprehensive and cost-effective options that reflect Brinkmann\u2019s commitment to health and wellness.

WE BUILD YOUR FINANCIAL FUTURE

  • 100% employee ownership (ESOP)
  • annual bonus program
  • company-contributed 401K
  • competitive salary with annual merit increase

WE BUILD YOUR CAREER

  • continuing education reimbursement
  • performance tools for added clarity of expectations and responsibilities
  • annual performance reviews
  • dedicated ambassador for assimilation into Brinkmann culture

WE BUILD YOUR HEALTH AND WELLNESS

  • comprehensive medical, dental, and vision plans with HSA
  • paid parental leave
  • work-life balance
  • seven paid holidays plus three floating holidays to celebrate what holidays are important to you
  • paid birthday off
  • family-friendly work environment
  • service awards with paid sabbaticals and milestone bonuses
  • a positive and collaborative work environment
  • healthy lifestyle rewards

WE BUILD COMMUNITY

  • community involvement
  • team building events
  • local volunteer opportunities
  • non-profit support and fundraising

No agency submissions will be accepted.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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