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Resolution Manager Jobs in Utah (NOW HIRING)

Disconnect Resolution Specialist PT Department: Synergy Location: Logan UT, In Office or Hybrid (In ... Able to effectively manage time and prioritize workload * Clear and professional written and verbal ...

Manage workload to meet deadlines and achieve goals * Ability to communicate clearly and professionally in writing and verbally * Must be meticulous and have great attention to detail * Ability to ...

Lead incident response and investigations, ensuring proper reporting and resolution * Manage budgets, staffing, and resource allocation for security operations * Mentor and develop security staff for ...

Serve as the primary borrower contact for draw requests, providing clear communication and issue resolution * Manage multiple draws with strong attention to detail, organization, and time management

Serve as the primary borrower contact for draw requests, providing clear communication and issue resolution * Manage multiple draws with strong attention to detail, organization, and time management

Serve as the primary borrower contact for draw requests, providing clear communication and issue resolution * Manage multiple draws with strong attention to detail, organization, and time management

AVP Banking Manager

Ogden, UT · On-site

$75K - $85K/yr

Oversee day-to-day deposit operations to ensure accuracy, compliance, and high service standards in account opening, maintenance, and problem resolution * Manage the onboarding process for new ...

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Complete service documentation, coordinate follow-ups, and communicate with internal teams to ensure timely resolution * Manage parts ordering, job site walkthroughs, and final quality checks before ...

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Showing results 1-20

Resolution Manager information

See Utah salary details

$22.1K

$60.9K

$116.4K

How much do resolution manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for resolution manager in Utah is $60,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,991.00 and $73,982.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resolution manager?

To thrive as a Resolution Manager, you need strong problem-solving abilities, conflict resolution skills, and a background in business administration or a related field. Familiarity with case management software, CRM platforms, and sometimes certifications in mediation or dispute resolution are typically required. Exceptional communication, negotiation, and emotional intelligence help you manage stakeholder expectations and diffuse tense situations. These skills are crucial for efficiently resolving disputes, maintaining client satisfaction, and protecting organizational reputation.

How does a resolution manager typically collaborate with other departments to resolve complex issues?

Resolution Managers frequently work cross-functionally, partnering with teams such as customer service, operations, legal, and IT to address and resolve challenging cases or disputes. Effective communication and coordination are essential, as Resolution Managers often facilitate meetings, gather input from multiple stakeholders, and ensure everyone is aligned on the resolution approach. This collaborative process not only helps in resolving issues efficiently but also provides broader insight into recurring problems, allowing the company to implement long-term process improvements.

What is the difference between Resolution Manager vs Customer Service Manager?

AspectResolution ManagerCustomer Service Manager
Primary FocusResolving complex issues and disputes efficientlyOverseeing customer service teams and satisfaction
Required SkillsProblem-solving, conflict resolution, technical knowledgeLeadership, communication, customer relationship management
Work EnvironmentOperations, support centers, client-facing rolesCall centers, retail, service industries
CertificationsRelevant industry certifications, conflict resolution trainingCustomer service certifications, management training

While both roles focus on customer interactions, the Resolution Manager specializes in resolving complex issues and disputes, often requiring technical or specialized knowledge. The Customer Service Manager oversees overall customer satisfaction and team management. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for specific needs.

What does a senior resolution manager do?

A senior resolution manager oversees the resolution of complex customer issues, ensuring timely and effective solutions. They coordinate with teams, analyze root causes, and implement process improvements, often using customer relationship management (CRM) tools and requiring strong communication and problem-solving skills.

What are the most commonly searched types of Resolution jobs in Utah?

The most popular types of Resolution jobs in Utah are:

What are popular job titles related to Resolution Manager jobs in Utah?

For Resolution Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Resolution Manager jobs?

Cities in Utah with the most Resolution Manager job openings:

Infographic showing various Resolution Manager job openings in Utah as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,900 per year, or $29.3 per hour.

Insurance Resolution Specialist

Ogden Clinic

South Weber, UT • On-site

$17/hr

Other

Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Ogden Clinic rating

6.2

Company rating: 6.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

699th of 898 rated healthcare providers


Job description

Insurance Resolution Specialist

Under the direct supervision of the Business Services Assistant Manager, the Insurance Resolution Specialist is responsible for all issues relating to patient accounts receivable.

Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:

  • Medical (including a partially company funded HSA option and in-house discount plan)
  • Dental, Vision, Disability and other plan coverage options.
  • Company paid life insurance for employees and their families.
  • Employee Assistance Program that provides free counseling to employees and their families.
  • Paid Time Off and Holidays
  • Scholarship Program
  • 401k with generous profit sharing contributions.
  • In nearly all cases, no nights, weekends or holiday shifts.
  • Competitive pay starting at $17.00+ an hour depending on experience.
  • Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
  • Salary ranges reviewed annually.
  • Limited benefits for non-Full-Time employees.

Full job description is available upon request by emailing talent@ogdenclinic.com

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


What Ogden Clinic employees say

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About Ogden Clinic

Sourced by ZipRecruiter

Ogden Clinic is a leading healthcare provider based in Ogden, Utah, USA. Operating in the medical industry, the clinic offers a comprehensive range of healthcare services including primary care, specialty care, and urgent care services. Founded in 1950, Ogden Clinic has grown to become one of the most trusted healthcare providers in the region, boasting a network of over 20 locations and more than 150 healthcare providers. The clinic is committed to improving community health, guided by its core values of integrity, collaboration, excellence, and compassion. Their mission is to provide superior and personalized healthcare, changing lives for the better.

Industry

Outpatient health care

Company size

201 - 500 Employees

Headquarters location

Ogden, UT, US

Year founded

1950