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Resolution Associate Jobs in Smithtown, NY (NOW HIRING)

Datavant

Account Associate, Provider

New York, NY

$52K - $70K/yr

The Account Associate role is designed to provide foundational experience in account management ... Manage billing issue resolution in partnership with Finance * Other duties as assigned ...

Gartner

VP, Associate Support & Digital Experience

Stamford, CT · On-site

$18.25 - $23.50/hr

Close process gaps between tiers, drive shift-left of resolution toward Tier 1 through knowledge ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

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Resolution Associate information

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How much do resolution associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for resolution associate in Smithtown, NY is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
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Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in Smithtown, NY as of June 2026, with employment types broken down into 80% Full Time, 15% Part Time, 3% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,732 per year, or $17.7 per hour.

Private Client Dispute Resolution Associate Attorney

Direct Counsel

New York, NY • Hybrid

$310K - $365K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Private Client Dispute Resolution Associate Attorney

Direct Counsel is seeking a Private Client Dispute Resolution Associate Attorney to join a highly regarded Am Law 100 law firm in New York, NY. This is an exceptional opportunity for a mid-level attorney with trust and estate litigation experience to join a sophisticated private wealth practice handling complex fiduciary and estate disputes.

Location

New York, NY

About the Role

The successful candidate will join a premier Private Client Dispute Resolution practice representing fiduciaries, beneficiaries, executors, trustees, and other interested parties in complex trust and estate litigation. The practice regularly handles contested proceedings in New York Surrogate's Court, including will contests, fiduciary disputes, accounting proceedings, and related litigation.

Responsibilities

  • Represent clients in trust and estate litigation matters before New York Surrogate's Court.

  • Handle will contests, accounting proceedings, fiduciary removal actions, discovery proceedings, and other contested estate matters.

  • Advise fiduciaries, beneficiaries, executors, trustees, and other interested parties on trust and estate disputes.

  • Conduct legal research and draft pleadings, motions, briefs, and other legal documents.

  • Manage matters from inception through resolution while collaborating with clients and legal teams.

  • Develop litigation strategies and provide practical, client-focused legal counsel.

Qualifications

  • J.D. from an ABA-accredited law school.

  • Admission to the New York Bar or eligibility for admission.

  • 4–5 years of trust and estate litigation experience.

  • Strong knowledge of New York Surrogate's Court procedures and practice.

  • Experience representing fiduciaries, beneficiaries, executors, trustees, and other interested parties in contested trust and estate matters.

  • Experience with Connecticut trust and estate litigation and/or admission to the Connecticut Bar is preferred but not required.

  • Excellent written, oral, analytical, and interpersonal communication skills.

Compensation

$310,000 – $365,000, depending on experience and qualifications.

Benefits

The firm offers a comprehensive benefits package, including:

  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Paid time off and firm holidays

  • Professional development and mentorship opportunities

  • Hybrid work environment

  • Robust pro bono and community engagement opportunities

If you're interested in learning more about this opportunity, we encourage you to apply today.