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Resolution Associate Jobs in Hagerstown, MD (NOW HIRING)

Express & Bonobos

Sales Associate

Hagerstown, MD

$15 - $19.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Hagerstown, MD · On-site

$15 - $19.50/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Hagerstown, MD · On-site

$15 - $19.50/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

chicosfas

Sales Associate - Chico's

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Hagerstown, MD

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Soma

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Hagerstown, MD

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

chicosfas

Sales Associate - Chico's

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Southern Shingles

Warehouse Associate

Hagerstown, MD · On-site

$15.75 - $18.75/hr

... resolution. * Provide exceptional customer service by leveraging comprehensive knowledge of company ... The Warehouse Associate reports directly to the Operations Manager, Assistant Branch Manager or ...

New

Chico's FAS, Inc.

Sales Associate - Soma

Frederick, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS, Inc.

Sales Associate - Soma

Hagerstown, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS

Sales Associate - Chico's

Hagerstown, MD

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Chico's FAS, Inc.

Sales Associate - Chico's

Frederick, MD · On-site

$15 - $18.75/hr

The Sales Associate is responsible for supporting Management in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Chico's FAS

Sales Associate - Chico's

Frederick, MD

$15 - $18.75/hr

... resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices ...

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Resolution Associate information

See Hagerstown, MD salary details

$10

$17

$21

How much do resolution associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for resolution associate in Hagerstown, MD is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $18.37 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Resolution Associate typically does not earn $10,000 a month without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or technical fields such as software development or digital marketing, which may require self-education or certifications rather than a formal degree.

What skills do you need to be a resolution specialist?

A resolution associate needs strong communication and problem-solving skills to effectively address customer issues. Attention to detail, patience, and proficiency with customer service tools or CRM software are also important for success in this role.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include roles such as specialized surgeons, senior corporate executives, certain high-level consultants, and successful entrepreneurs. These positions often require advanced skills, extensive experience, and sometimes significant certifications or business ownership. Income levels vary based on industry, location, and individual performance.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What is the 3 month rule for jobs?

The 3 month rule for a Resolution Associate typically refers to a probationary period of three months during which performance, attendance, and adherence to company policies are evaluated. Successfully completing this period may lead to permanent employment, benefits, or advancement opportunities. It is common for employers to set this timeframe to assess new employees' suitability for the role.
What are popular job titles related to Resolution Associate jobs in Hagerstown, MD? For Resolution Associate jobs in Hagerstown, MD, the most frequently searched job titles are:
What job categories do people searching Resolution Associate jobs in Hagerstown, MD look for? The top searched job categories for Resolution Associate jobs in Hagerstown, MD are:
What cities near Hagerstown, MD are hiring for Resolution Associate jobs? Cities near Hagerstown, MD with the most Resolution Associate job openings:
Resolution Associate jobs near you

Sales Associate

Express & Bonobos

Hagerstown, MD

$15 - $19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Hagerstown Premium
Responsibilities
Express is seeking a Retail Sales Associate to join our team.
The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.
KEY RESPONSIBILITIES
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

REQUIRED EXPERIENCE & QUALIFICATIONS
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES
  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

BENEFITS AND COMPENSATION
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range
$15.00 - $19.50 per hour
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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