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Resolution Associate Jobs in Fort Atkinson, WI (NOW HIRING)

Client Service Associate

Madison, WI

$14.50 - $20.25/hr

As a Client Service Associate, you will be responsible for managing client communications and ... accurate resolution * Communicate with clients via telephone, email, and in-person to ensure ...

New

Associate Project Manager

Madison, WI · On-site

$75K - $95K/yr

Associate Project Manager Location: Onsite in Port Washington, WI Employment Status: Full Time | ... Track risks, issues, and change orders while ensuring appropriate documentation and resolution.

Client Service Associate

Madison, WI

$14.50 - $20.25/hr

The QTI Group is partnering with Resonant Capital Advisors to hire a Client Service Associate (CSA ... resolution policy and regulatory procedures. Demonstrate flexibility and nimbleness in balancing ...

Sales Associate - Chico's

Brookfield, WI

$13 - $17.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Sales Associate - Soma

Madison, WI · On-site

$14 - $19.25/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

Responsible for investigation and resolution of invoice, and subledger discrepancies through ... Associate's degree in accounting or business administration. Technology/Equipment: Experience with ...

New

Cabling Associate

Pewaukee, WI · On-site

$20.25 - $25.50/hr

Job Type Part-time, Temporary Description A Cabling Associate I will work closely with the Cable ... Conflict Resolution - Ability to deal with others in an antagonistic situation. * Customer Oriented ...

Cabling Associate

Pewaukee, WI · On-site

$20.25 - $25.50/hr

Description A Cabling Associate I will work closely with the Cable Installer II and/or Lead ... Conflict Resolution - Ability to deal with others in an antagonistic situation. * Customer Oriented ...

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Resolution Associate information

See Fort Atkinson, WI salary details

$9

$15

$19

How much do resolution associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for resolution associate in Fort Atkinson, WI is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.
What cities near Fort Atkinson, WI are hiring for Resolution Associate jobs? Cities near Fort Atkinson, WI with the most Resolution Associate job openings:
Infographic showing various Resolution Associate job openings in Fort Atkinson, WI as of May 2026, with employment types broken down into 1% As Needed, 60% Full Time, 36% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,070 per year, or $15.9 per hour.
Customer Service/ Warehouse Associate

Customer Service/ Warehouse Associate

SiteOne Landscape Supply

Madison, WI • On-site

$14.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


SiteOne Landscape Supply rating

7.9

Company rating: 7.9 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

93rd of 334 rated retail wholesalers


Job description

Customer Service/Warehouse Associate

The Customer Service/Warehouse Associate works with customers to perform sales, logistics and warehouse activities to ensure high levels of customer satisfaction to produce and increase revenues for Reinders, Inc. Responsible for managing customer relationships; accurately and efficiently processing and preparing sales orders received over the phone, email, in person, web, or fax; assisting customers with technical questions, account maintenance, invoicing and ensuring their experience with Reinders is positive and productive. Will load and unload trucks, move bulk materials, and process inbound and outbound orders. Must be able to lift 50lbs daily. Additionally, will assist with delivery driving to transport orders of equipment, materials, and supplies.

Essential Job Duties

  • Build positive relationships with customers by providing excellent customer service through greeting, reporting and regular follow up.
  • Process and enter orders in a timely manner.
  • Use critical thinking and problem-solving capabilities to coordinate resolution for customer issues regarding product, pricing, lead-times, or quality.
  • Develop and communicate customer quotes.
  • Assist Reinders' sales and service teams.
  • Load and unload orders, stock inventory, and maintain warehouse.
  • Acquire and utilize knowledge of all Reinders products and services.
  • Operate a forklift to load and unload vehicles.
  • Occasionally deliver orders to appropriate customers and maintain appropriate Tier driver status.
  • Perform other duties as assigned.

Skills We Are Seeking

Qualifications

  • High School Diploma or Equivalent required. Minimum one-year experience in customer service

Language Skills

  • Strong business and telephone communication skills. Ability to read and comprehend simple instructions and correspondence.

Mathematical Skills

  • Ability to add, subtract, multiply, and divide, and use of fractions and decimals.

Other Qualifications

  • Requires the ability to pass forklift operator course and drive a forklift.
  • Strong knowledge of MS Office; specifically, Word, Excel, and Outlook.
  • Must have a positive attitude and the ability to work well in a team setting.
  • Outgoing and engaging communication style to interact positively with customers.
  • Ability to work in a fast-paced environment.
  • Must be self-motivated and willing to take on any necessary tasks to assist customers and fulfill all necessary duties.
  • Accountable, reliable, and willing to take ownership.

Preferred Qualifications

  • Experience working in the green industry is desired.

Physical Demands

  • Ability to meet physical requirements, including alternating between standing, sitting, walking, bending, carrying, pushing and/or pulling, stooping, kneeling, and crouching.
  • Must frequently lift and/or move up to 50 lbs.

Work Environment

  • Work is performed in both a store setting, warehouse environment, and occasional outdoor work. The noise level is usually moderate. While performing the duties of this job, the employee frequently works near equipment such as pallet jacks, delivery trucks, and lawn/turf equipment.

Benefits

  • Health, Dental, Life, and Vision Insurance
  • 401k with company match
  • Short-term and Long-term disability
  • Flexible Spending Account
  • Employee Assistance Program
  • Pet Insurance
  • Stitch Voluntary Insurance: Accident, Critical Illness, Hospital Indemnity, Cancer

What SiteOne Landscape Supply employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


SiteOne Landscape Supply logo

About SiteOne Landscape Supply

Sourced by ZipRecruiter

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Industry

Wholesale

Company size

1,001 - 5,000 Employees

Headquarters location

Roswell, GA, US

Year founded

2001