ZipRecruiter

Log In

1

Resolution Associate Jobs in Fort Atkinson, WI (NOW HIRING)

NFP Corp

Associate, Client Service

Madison, WI · On-site

$50K - $58K/yr

The Client Service Associate supports advisor teams and clients through account operations ... Manage custodial inquiries and account maintenance through resolution, including retirement coding ...

NFP Corp

Associate, Client Service

Madison, WI · On-site

$50K - $58K/yr

The Client Service Associate supports advisor teams and clients through account operations ... Manage custodial inquiries and account maintenance through resolution, including retirement coding ...

NFP Corp

Associate, Client Service

Madison, WI · On-site

$50K - $58K/yr

The Client Service Associate supports advisor teams and clients through account operations ... Manage custodial inquiries and account maintenance through resolution, including retirement coding ...

Express & Bonobos

Sales Associate

Madison, WI · On-site

$14 - $19.25/hr

The Sales Associate is responsible for providing a great in-store shopping experience for our ... Positively resolve customer service-related issues as they arise and determine resolution or ...

Express

Sales Associate

Madison, WI

$14 - $19.25/hr

Positively resolve customer service-related issues as they arise and determine resolution or ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Hertz

Customer Service Associate (40266)

Madison, WI · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

Hertz

Customer Service Associate

Madison, WI

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

Express & Bonobos

Sales Associate Keyholder

Madison, WI · On-site

$15 - $17.25/hr

The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our ... Positively resolves customer service-related issues as they arise and determines a resolution or ...

Express

Sales Associate Keyholder

Madison, WI

$15 - $17.25/hr

... resolution or escalates further, communicating all issues and resolutions to Store Management ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Chico's FAS

Sales Associate - Chico's

Brookfield, WI

$13 - $17.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register ...

Chico's FAS, Inc.

Sales Associate - Soma

Madison, WI · On-site

$14 - $19.25/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... Ensures prompt resolution of customer concerns. * Ensures a fast and efficient register experience ...

Hertz

Customer Service Associate

Madison, WI · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... Responsible for first contact resolution and the customer interaction experience within the ...

next page

Showing results 1-20

All JobsResolution Associate JobsResolution Associate Jobs in Fort Atkinson, WI

Resolution Associate information

See Fort Atkinson, WI salary details

$9

$15

$19

How much do resolution associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for resolution associate in Fort Atkinson, WI is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Fort Atkinson, WI are hiring for Resolution Associate jobs? Cities near Fort Atkinson, WI with the most Resolution Associate job openings:
Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in Fort Atkinson, WI as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,070 per year, or $15.9 per hour.

Lien Resolution Analyst Senior - Secondary Payer

Sentryinsurance

Madison, WI • Hybrid

Full-time

Medical, Dental, Vision, Life, PTO

Posted 11 days ago

Job description

Support Sentry's claims team by reviewing, negotiating, and resolving Medicare, Medicaid, and secondary payer liens for bodily injury and workers' compensation claims.

What You'll Do

  • Act as the primary point of contact for lienholders, validating conditional payment notices against medical records, identifying unrelated charges, and maintaining accurate system data and ICD codes.
  • Proactively negotiate Medicare, Medicaid, and MAP liens, disputing inaccurate charges and presenting evidence to secure compromise offers that minimize settlement impact.
  • Partner with claim representatives to integrate lien resolution into the overall case strategy, resolving complex issues and escalating to internal or external resources when necessary.
  • Ensure all resolutions strictly adhere to the Medicare Secondary Payer (MSP) statute and relevant laws, following established "Safe Harbor" protocols for unvalidated obligations.
  • Maintain comprehensive, audit-ready files by drafting necessary correspondence, providing updated injury documentation, and reporting on savings outcomes and operational activities.

What it Takes

  • Associate Degree or equivalent work experience
  • Minimum 3 years of related work experience
  • Experience in Medicare, liens, claims, medical billing, or other related work

What You'll Receive

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits andperksthatyou'llreceive.

  • Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursdayyou'llwork inoffice.
  • As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to yourstart,Sentry willprovide equipmentfor your home office.
  • Meal Subsidyavailable for associates who report to an office.
  • 401(K)planwith adollar for dollarmatch on yourfirst eight percent,plus immediate vesting to help strengthen your financial future.
  • Continue your education and career development through Sentry University (SentryU) andutilizeourTuition Reimbursementprogram
  • Generous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time off
  • Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.
  • Well-being andEmployee Assistanceprograms
  • Sentry Foundationgift matchingprogram to encourage charitable giving.

About Sentry

We takegreat pridein making Forbes' list of America's Best Midsize Employers. A lot ofdifferent factorsgo into that honor, many of which contribute to your job satisfaction.

Our bright future is built on a longtrack recordof success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us,we'reone of the largest and financially strongest mutual insurance companies in the United States.We'rerated A+ by A.M. Best, the industry's leading rating authority.

Our headquarters is in Stevens Point, Wisconsin, with officeslocatedthroughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.

Jessica Welsh

HR Specialist

jessica.welsh@sentry.com

Get ready to own your future at Sentry. Opportunities await!

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Apply