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Resolution Associate Jobs in Fort Atkinson, WI (NOW HIRING)

PPC Partners

Accounts Payable Associate

East Troy, WI · On-site

$19.75 - $25.50/hr

Role, Function & Organization The Associate, Accounts Payable is responsible for following company ... Monitor invoices placed on hold and assist with timely resolution to ensure proper expense ...

PPC Partners

Accounts Payable Associate

East Troy, WI · On-site

$19.75 - $25.50/hr

Role, Function & Organization The Associate, Accounts Payable is responsible for following company ... Monitor invoices placed on hold and assist with timely resolution to ensure proper expense ...

Zoro

Customer Service Associate

Janesville, WI · On-site

$18.25/hr

Job Summary As a Customer Service Associate at Zoro, you will play a crucial role in delivering ... Issue Resolution: Troubleshoot and resolve customer issues promptly and efficiently, escalating ...

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, sharing the critical role of ... resolution. * Manage large amounts of incoming emails and calls from customers and vendors.

flowcontrol

Customer Service Representative

Pewaukee, WI

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, sharing the critical role of ... resolution. * Manage large amounts of incoming emails and calls from customers and vendors.

flowcontrol

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

This role is for the Associate to join our Customer Service team, sharing the critical role of ... resolution. * Manage large amounts of incoming emails and calls from customers and vendors.

CYNET SYSTEMS

Associate Scientist I

Madison, WI · On-site

$30/hr

Associate degree in a laboratory science (chemical or biological science) or medical laboratory ... resolution. * Manage daily test processing needs along with project needs in a high quality ...

CYNET SYSTEMS

Associate Scientist I

Madison, WI · On-site

$29/hr

Associate degree in a laboratory science (chemical or biological science) or medical laboratory ... resolution. * Manage daily test processing needs along with project needs in a high quality ...

CYNET SYSTEMS

Associate Scientist I

Madison, WI · On-site

$28/hr

Associate degree in a laboratory science (chemical or biological science) or medical laboratory ... resolution. * Manage daily test processing needs along with project needs in a high quality ...

CYNET SYSTEMS

Associate Scientist I

Madison, WI · On-site

$31/hr

Associate degree in a laboratory science (chemical or biological science) or medical laboratory ... resolution. * Manage daily test processing needs along with project needs in a high quality ...

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All JobsResolution Associate JobsResolution Associate Jobs in Fort Atkinson, WI

Resolution Associate information

See Fort Atkinson, WI salary details

$9

$15

$19

How much do resolution associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for resolution associate in Fort Atkinson, WI is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Fort Atkinson, WI are hiring for Resolution Associate jobs? Cities near Fort Atkinson, WI with the most Resolution Associate job openings:
Resolution Associate jobs near you
Infographic showing various Resolution Associate job openings in Fort Atkinson, WI as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,070 per year, or $15.9 per hour.
Associate Lead I - Biomanufacturing, Compliance

Associate Lead I - Biomanufacturing, Compliance

Catalent, Inc.

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Catalent rating

7.6

Company rating: 7.6 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

50th of 74 rated pharmaceutical

Job description

Associate Lead I - Biomanufacturing, Compliance
Position Summary:
  • Work Schedule: Wednesday - Saturday, 2pm-12am
  • 100% on-site (Madison, WI)

Catalent, Inc. is a leading global Contract Development and Manufacturing Organization (CDMO). Located in Madison, WI, this facility features advanced mammalian cell line engineering and biomanufacturing capabilities using single-use systems to support scalable production. This 263,000 sq. ft. Good Manufacturing Practice (GMP) facility offers integrated formulation and analytical services to address complex development challenges in Biologics.
The Associate Lead I for Biomanufacturing Compliance helps drive the end-to-end execution of clinical and commercial production in a cGMP environment, delivering high-quality biologics in alignment with regulatory and client requirements. The team's capabilities span solution preparation, cell banking, upstream and downstream processing, mRNA and molecular therapeutics, and small-scale fill/finish. Operating through integrated Process Execution and Process Compliance teams, Manufacturing ensures safe, right-first-time batch delivery while embedding continuous improvement to optimize processes, increase efficiency, and expand capacity. This collaborative model enables strong on-the-floor support, rapid issue resolution, and consistent adherence to compliance standards which creates a high-impact, growth-oriented environment for professionals in biomanufacturing.
The Role:
  • Facilitate Rapid Response Team as deviations occur, documenting critical information to determine true root cause.
  • Provide timely review of logbooks as needed to ensure data complies with cGMP expectations. Actively engage in Inspection Readiness activities and teams.
  • Assist to track/monitor and provide timely, accurate information regarding status of open investigations.
  • Participate in initiatives to improve process compliance culture, including on-going cGMP understanding and application, including self-audit and CAPA programs.
  • Participate in internal audits and assist in closure of applicable findings.
  • Identify and assist with training issues, instruction problems, or new educational needs regarding specific employees or groups or equipment.
  • Informs personnel of communications, decisions, policies, and all matters that affect their performance, attitudes, and results as it relates to GMP compliance.
  • Supports authoring Standard Operating Procedures (SOPs) for new processes, systems or technologies or when gaps are identified.
  • Assists in identifying improvements for safety and provides on the floor manufacturing support.
  • Other duties as assigned.

The Candidate:
  • Must have a minimum of High School Diploma/GED with at least 4+ years of related experience or an Associate's degree in STEM with 1+ years of related experience. No experience required with a Bachelor's degree in STEM related field.
  • Related experience encompasses proficiency in Microsoft Office and capable of learning and using quality and scientific systems (e.g., TrackWise®, ComplianceWire®, JD Edwards®, Unicorn®).
  • Applies cGMP principles and best practices to ensure compliant, high-quality execution of procedures.
  • Demonstrates foundational knowledge of manufacturing and laboratory operations, with the ability to learn new processes and techniques.
  • Experience with deviation investigations, including corrective and preventive actions (CAPAs).
  • Experience with authoring and editing SOPs and related documentation under guidance.
  • Physical requirements: Individual must be able to see, hear, read, and write clear English. Frequent sitting, standing, walking, reading of written documents and use of computer monitor screen, reaching with hands and arms, talking, writing, listening. Occasional stooping, kneeling, crouching, bending, carrying, grasping. Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 50 pounds. Must comply with EHS responsibilities.

Why you should join Catalent:
  • Defined career path and annual performance review and feedback process
  • Diverse, inclusive culture
  • Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
  • 152 hours of PTO + 8 paid holidays
  • Generous 401K match
  • Medical, dental and vision benefits
  • Tuition Reimbursement - Let us help you finish your degree or start a new degree!

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.

What Catalent employees say

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About Catalent

Sourced by ZipRecruiter

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Somerset, NJ, US

Year founded

2007

Social media

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