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Resolution Associate Jobs in Chesapeake, VA (NOW HIRING)

CYNET SYSTEMS

Warehouse Associate

Portsmouth, VA · On-site

$17/hr

Elevate inventory discrepancies to inventory control or management for resolution. * Effectively work with QA organizations to disposition incoming product. Nice to Have: * Ability to read product ...

KnitWell Group

Sales Associate - Loft Outlet

Norfolk, VA · On-site

$14.50 - $16.75/hr

Addresses client concerns, coming to resolution when possible, and involving management where ... Proactively uses associate education tools to build product and styling knowledge with his/her ...

CYNET SYSTEMS

Warehouse Associate

Portsmouth, VA · On-site

$12 - $17/hr

Elevate inventory discrepancies to inventory control or management for resolution. * Effectively work with QA organizations to disposition incoming product. Nice to Have: * Ability to read product ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives. The ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · Remote

$90K - $150K/yr

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives.The ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · On-site

$90K - $150K/yr

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives. The ...

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Resolution Associate information

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How much do resolution associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for resolution associate in Chesapeake, VA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Chesapeake, VA? The most popular types of Resolution jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Resolution Associate jobs? Cities near Chesapeake, VA with the most Resolution Associate job openings:
Resolution Associate jobs near you

Warehouse Associate

CYNET SYSTEMS

Portsmouth, VA • On-site

$17/hr

Contractor

Re-posted yesterday

Job description

Job Overview:

  • This position involves various warehouse tasks including operating equipment and maintaining quality standards.

Requirement/Must Have:

  • High School Diploma or GED.
  • Ability to perform basic math and read written operating procedures.

Responsibilities:

  • Implement and maintain the effectiveness of the quality system.
  • Operate forklifts, package and label customer orders, and utilize computer systems to process receipts, putaways, picks, and replenishments.
  • Inspect incoming product and verify against shipping manifest for accuracy.
  • Elevate inventory discrepancies to inventory control or management for resolution.
  • Effectively work with QA organizations to disposition incoming product.

Nice to Have:

  • Ability to read product labels and picking sheets.
  • Forklift certification, or ability to become certified.
  • Ability to communicate discrepancies to the warehouse supervisor.
  • Must operate a rolling pushcart, electric forklift, and manual pallet jack.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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