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Resolution Associate Jobs in Chesapeake, VA (NOW HIRING)

KnitWell Group

Sales Associate - Loft Outlet

Norfolk, VA · On-site

$14.50 - $16.75/hr

Addresses client concerns, coming to resolution when possible, and involving management where ... Proactively uses associate education tools to build product and styling knowledge with his/her ...

CYNET SYSTEMS

Warehouse Associate

Portsmouth, VA · On-site

$12 - $17/hr

Elevate inventory discrepancies to inventory control or management for resolution. * Effectively work with QA organizations to disposition incoming product. Nice to Have: * Ability to read product ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · Remote

$90K - $150K/yr

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives.The ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · On-site

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives. The ...

MDW Associates

Helpdesk Manager

Virginia Beach, VA · On-site

$90K - $150K/yr

MDW Associate is seeking a Helpdesk Manager to support the Naval Special Warfare (NSW) Force ... resolution, reporting, process improvement, and business process automation initiatives. The ...

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Resolution Associate information

See Chesapeake, VA salary details

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How much do resolution associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for resolution associate in Chesapeake, VA is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $17.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What are the most commonly searched types of Resolution jobs in Chesapeake, VA? The most popular types of Resolution jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Resolution Associate jobs? Cities near Chesapeake, VA with the most Resolution Associate job openings:
Resolution Associate jobs near you

Senior Associate General Counsel

Sentara Health Plans

Virginia Beach, VA • On-site

$180 - $240/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

## Senior Associate General CounselApplyremote type: Hybridlocations: Virginia Beach, VAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-103326**City/State**Virginia Beach, VA**Work Shift**First (Days)**Overview:*** ## **Overview:** Provide legal counsel to senior and executive leadership and business units on a wide range of legal issues including corporate governance, contracts, mergers and acquisitions, regulatory compliance and litigation. Assess legal risks and recommend mitigation strategies to protect the company's interests. Review, draft, and negotiate a variety of contracts, including vendor agreements, client contracts, and commercial agreements. Oversee any litigation or disputes involving Sentara, working closely with external counsel to manage cases and ensure appropriate resolution. Mentor and supervise less experienced legal staff.* ## **Education and Experience:** + ## Juris Doctorate + ## 12+ years Legal experience with specific focus on general corporate and health care matters**Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.**For positions that are available as remote work,** **Sentara Health employs associates in the following states:**Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.### About UsSentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy! #J-18808-Ljbffr

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