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Resolution Associate Jobs in Brookfield, WI (NOW HIRING)

Batteries Plus

Retail Sales Associate

Brookfield, WI · On-site

$14.25 - $16.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Batteries Plus

Retail Sales Associate

Brookfield, WI · On-site

$14.25 - $16.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Batteries Plus

Retail Sales Associate

Milwaukee, WI · On-site

$14.75 - $17/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Batteries Plus

Retail Sales Associate

Brookfield, WI · On-site

$14.25 - $16.25/hr

As a Store Associate , you'll be the face of our brand, helping customers find the right solutions ... Team player with professionalism, problem-solving, and conflict-resolution skills. * Comfortable ...

Hampel Corp

Technical Sales Associate

Germantown, WI · On-site

THE OPPORTUNITY The Technical Sales Associate is a pivotal role at the intersection of customer ... resolution * Monitor and coordinate order flow activity across active programs, working with ...

DXL Group

Retail Sales Associate, Key Holder

Brookfield, WI · On-site

$14 - $16/hr

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is ... resolution Ability to lift up to 10 lbs. and move up to 50 lbs. APPLY NOW AND DISCOVER WHY DXL IS ...

Express & Bonobos

Sales Associate Keyholder

Wauwatosa, WI · On-site

$14.50 - $16.50/hr

The Part-Time Sales Associate Keyholder provides a great in-store shopping experience for our ... Positively resolves customer service-related issues as they arise and determines a resolution or ...

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All JobsResolution Associate JobsResolution Associate Jobs in Brookfield, WI

Resolution Associate information

See Brookfield, WI salary details

$9

$16

$20

How much do resolution associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for resolution associate in Brookfield, WI is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $17.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resolution Associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

What are Resolution Associates?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a Resolution Associate, and why are they important?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What job categories do people searching Resolution Associate jobs in Brookfield, WI look for? The top searched job categories for Resolution Associate jobs in Brookfield, WI are:
What cities near Brookfield, WI are hiring for Resolution Associate jobs? Cities near Brookfield, WI with the most Resolution Associate job openings:
Resolution Associate jobs near you
Retail Sales Associate

Retail Sales Associate

Batteries Plus

Brookfield, WI • On-site

$14.25 - $16.25/hr

Full-time

Re-posted 10 days ago

Batteries Plus rating

6.0

Company rating: 6.0 out of 10

Batteries Plus

Based on 88 frontline employees who took The Breakroom Quiz

6.6

Company rating compared to similar companies: 6.6 out of 10

Technology retailers average

Based on 4,931 frontline employees who took The Breakroom Quiz

The best things about working at Batteries Plus

  • 88%

    88% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 87%

    87% say they have respectful managers

    say they have respectful managers

  • 84%

    84% say their job doesn’t spill into unpaid time

    say their job doesn’t spill into unpaid time

Featured by Batteries Plus, based on 88 Breakroom Quiz responses from their frontline employees

Job description

At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.

What You'll Do

  • Greet customers and provide friendly, knowledgeable service.
  • Assess customer needs, recommend products, and explain promotions or warranties.
  • Perform sales transactions, operate the register, and handle payments accurately.
  • Assist with technical services, including battery testing, installation, and rebuilds.
  • Load, unload, and stock products while maintaining organized displays.
  • Support store upkeep, including cleaning, stocking, and maintaining safety standards.
  • Follow all safety rules and wear proper Personal Protective Equipment (PPE).

What We're Looking For

  • High school diploma or equivalent preferred.
  • Prior retail or customer service experience is a plus.
  • Strong communication skills and a customer-first mindset.
  • Team player with professionalism, problem-solving, and conflict-resolution skills.
  • Comfortable with basic math and cash register operation.
  • Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
  • Valid driver's license and clean driving record.

Why Batteries Plus
Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.

Apply Today
Bring your energy, customer service skills, and teamwork to Batteries Plus, and help us power the needs of customers in your community.

EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.


Job Posted by ApplicantPro

Working at Batteries Plus

Perks for frontline workers

From Batteries Plus, via Breakroom

  • Full-benefits package including medical and dental insurance options

  • Tuition reimbursement program

  • Competitive employee discounts

  • Paid Time Off Available

  • 401k available

About Batteries Plus, in their own words

From Batteries Plus

At Batteries Plus, we bring Power to Your Life for what moves you forward today and tomorrow. It’s not a 9-5. It’s who we are. And we didn’t become experts overnight, but after 30 years with over 700 locations, we’re now the authority, and your trusted go-to power source for whatever moves you.

What Batteries Plus employees say

Pay

Benefits

Hours and flexibility

Workplace

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