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Resolution Associate Jobs in Brampton, ON (NOW HIRING)

Imperial PFS

Bilingual Collection Associate

Toronto, ON · Remote

CA$45K - CA$52K/yr

Appropriately route requests for research and resolution of account transaction issues. * Develop ... FOR OUR ASSOCIATES: * Getting started: We offer a comprehensive paid training program that will ...

Harry Rosen, Inc.

Operations Associate

Toronto, ON

CA$17.60 - CA$18.10/hr

Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Provide basic client resolution services, addressing concerns and inquiries in a timely manner and ...

TFI Canada

Warehouse Fulfillment Associate

Bolton, ON · On-site

CA$40K - CA$47K/yr

Job Summary Warehouse Fulfillment Associate Pay Range: $40,000 - $47,000 annual salary Shift ... final resolution · Communicate backorders and stock issues with Shipping & Receiving · Act as ...

Canna Cabana

Retail Sales Associate

Toronto, ON · On-site

CA$17.60 - CA$18.50/hr

Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible ... Ensure that customers are satisfied with the issue resolution as well as the resolution process ...

Canna Cabana

Retail Sales Associate

Toronto, ON · On-site

CA$17.60 - CA$18.50/hr

Overview Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable ... Ensure that customers are satisfied with the issue resolution as well as the resolution process ...

Canna Cabana

Retail Sales Associate

Burlington, ON · On-site

CA$17.60 - CA$18.50/hr

Overview Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable ... Ensure that customers are satisfied with the issue resolution as well as the resolution process ...

Canna Cabana

Retail Sales Associate

Toronto, ON · On-site

CA$17.60 - CA$18.50/hr

Overview Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable ... Ensure that customers are satisfied with the issue resolution as well as the resolution process ...

Canna Cabana

Retail Sales Associate

Burlington, ON · On-site

CA$17.60 - CA$18.50/hr

Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible ... Ensure that customers are satisfied with the issue resolution as well as the resolution process ...

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Resolution Associate information

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Brampton, ON are hiring for Resolution Associate jobs? Cities near Brampton, ON with the most Resolution Associate job openings:
Resolution Associate jobs near you

(CAN) OMNI Customer Fulfillment Associate

Walmart

Oakville, ON • On-site

CA$17.75/hr

Part-time

Re-posted 29 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,389 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization's mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

234 Hays Blvd, Oakville, ON L6H 6M4, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

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Benefits

Hours and flexibility

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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