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Resolution Associate Jobs in Brampton, ON (NOW HIRING)

Tarion-1

Associate General Counsel

Toronto, ON · On-site

$127.89 - $191.86/hr

Associate General Counsel, AGC071526 Department: Law Type of Position: Full Time, Permanent ... Dispute Resolution & Litigation Management * Manage and conduct litigation before the courts ...

Tarion

Associate General Counsel

Toronto, ON · Hybrid

$127K - $191K/yr

Associate General Counsel, AGC071526 Department: Law Type of Position: Full Time, Permanent ... Dispute Resolution & Litigation Management * Manage and conduct litigation before the courts ...

Aerotek

Business Operations Associate

Mississauga, ON · On-site

CA$1.0K/wk

Building team and customer relationships, conflict resolution, professionalism, the ability to ... Essential Functions of the Business Operations Associate: • Support liaison for general field ...

Aerotek

Business Operations Associate

Mississauga, ON · On-site

Building team and customer relationships, conflict resolution, professionalism, the ability to ... Essential Functions of the Business Operations Associate: * Support liaison for general field ...

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Resolution Associate information

What are some common challenges faced by resolution associates, and how can they effectively manage them?

Resolution Associates often deal with high volumes of customer inquiries and complex issues that require careful investigation and empathy. One common challenge is balancing the need for quick resolutions with maintaining accuracy and customer satisfaction. Effective time management, strong communication skills, and the ability to adapt to rapidly changing scenarios are essential. Building a solid understanding of company policies and collaborating closely with other departments can help Resolution Associates find solutions efficiently and reduce stress.

How do I start a career as a resolution associate?

To start a career as a resolution associate, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service or dispute resolution. Entry-level roles often require familiarity with relevant software and the ability to handle sensitive information, with opportunities for advancement through experience and additional training or certifications in conflict management or related fields.

What is a resolution associate?

Resolution Associates are professionals responsible for handling and resolving customer complaints, disputes, or issues within an organization. They act as intermediaries between customers and the company, ensuring that concerns are addressed quickly and fairly. Their duties often include investigating problems, communicating solutions, and documenting outcomes to improve customer satisfaction. Resolution Associates typically work in customer service, finance, or operations departments and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a resolution associate?

To thrive as a Resolution Associate, you need strong analytical skills, attention to detail, and experience in customer service or issue resolution, often supported by a relevant bachelor's degree. Familiarity with CRM systems, ticketing platforms, and proficiency in office software like Microsoft Excel are typically required. Excellent communication, problem-solving abilities, and patience are vital soft skills for building trust and efficiently resolving client concerns. These competencies are essential for ensuring customer satisfaction, maintaining brand reputation, and streamlining the resolution process.
What cities near Brampton, ON are hiring for Resolution Associate jobs? Cities near Brampton, ON with the most Resolution Associate job openings:
Resolution Associate jobs near you

Wireless Sales Associate - 1188 Brampton Resolution

OSL Retail Services Inc

Brampton, ON • On-site

CA$18/hr

Full-time

Dental, Vision

Posted 22 days ago

OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers

Job description

Overview

Wireless Sales Associate | Full -Time | 1188 Brampton Resolution, ON

OSL is a dynamic, people-driven company providing outsourced sales services. We celebrateunique and energetic people that work together to deliver incredible results; great  have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we're always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.  

Here is what we offer in this role: 

  • Competitive base hourly wage $18/Hourly, plus commissions on every wireless sale
  • Up to 50% off your monthly Wireless services 
  • Great benefits that include Vision, Dental and Prescriptions 
  • We will pay for your training, in-store and online LMS training 
  • Career development programs structured to your growth and increasing your earning potential 
  • Spiffs, contests, carrier promotions that earn you monetary rewards 
  • Employee referral program (starting at $250 per successful referral)  
  • People and Culture Programs including OSL Cares and WE: Woman's Empowerment Mission  

Here's where you come in... Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada, and we are growing fast! 

As a Wireless Sales Associate you are the go-to person to connect customers with the right wireless solutions for their needs. You'll sell wireless devices, plans, and accessories. New activations and upgrades? You're on it. Walmart has the highest traffic of any Big Box Retailer in Canada and customer traffic matters - since you'll be able to earn uncapped commissions on your sales! Who are the multi-carriers offered? Only the biggest and the best: Rogers, Bell, Telus, Koodo, Fido, Public Mobile, Freedom Mobile, Virgin Plus, Lucky Mobile and Chatr to name a few!  

Job Posting Status:

This position is for an existing vacancy within our Brampton Resolution Team

Sounds like a good fit? Apply Now! oslcareers.com 

Notice: The previous job description was designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position. 

OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex or gender identity. We believe in diversity and encourage qualified individuals to apply.

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.

Employment Type: OTHER

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