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Resolution Analyst Jobs in Texas (NOW HIRING)

Archer Systems

Lien Resolution Specialist

Austin, TX · On-site

The Case Analyst ensures all cases are progressing towards completion and all duties ARCHER is ... Austin, TX (ON SITE) JOB RESPONSIBILITIES • Identify data required for lien resolution and ...

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Account Resolution Specialist

Dallas, TX · On-site

$14.25 - $19.75/hr

Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required) * Clear understanding of how to execute effective resolution strategies, including ...

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Account Resolution Specialist

Dallas, TX · Hybrid

$14.25 - $19.75/hr

Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required) * Clear understanding of how to execute effective resolution strategies, including ...

FleetPride, Inc.

AR Business Analyst

Dallas, TX · On-site

$23.75 - $30.25/hr

DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors

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Resolution Analyst information

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How much do resolution analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for resolution analyst in Texas is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.78 per hour, depending on experience, location, and employer.

What is a resolution analyst?

Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.

What are the key skills and qualifications needed to thrive as a resolution analyst, and why are they important?

To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.

What are some common challenges resolution analysts face when balancing multiple cases simultaneously?

Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.

What does a resolution analyst do?

A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.

What are the most commonly searched types of Resolution Analyst jobs in Texas?

The most popular types of Resolution Analyst jobs in Texas are:

What job categories do people searching Resolution Analyst jobs in Texas look for?

The top searched job categories for Resolution Analyst jobs in Texas are:

Resolution Analyst jobs near you
Infographic showing various Resolution Analyst job openings in Texas as of September 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $54,078 per year, or $26 per hour.

MSRDP Customer Account Analyst I - MSRDP Account Resolutions

Dallas, TX • On-site

UT Southwestern Medical Center
Hospitals • 10K+ employees
Learn more about UT Southwestern Medical Centerexternal

Full-time

Re-posted 10 days ago

UT Southwestern rating

7.9

Company rating: 7.9 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

Job description


Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information

Salary
Salary Negotiable

Experience and Education
High school diploma or equivalent plus three (3) years directly related medical billing and customer service experience for billing inquiries. Some college preferred.

Job Duties


1. Answer all incoming patient/client calls.
2. Take credit card payments over the telephone and posts to patient accounts.
3. Set up monthly payment plans on patient accounts.
4. Add or correct insurance registration and files claims accordingly.
5. Update demographics to include address and telephone numbers based on patient telephone calls.
6. Document all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
7. Review accounts to resolve discrepancies in account balances and ensure payments are in accordance with the respective contract, appropriate discounts or applicable write-off completed. Including posting any undistributed credits while talking to the patient.
8. Transfer call and/or account to Patient Financial Advocate to resolve complex account issues and escalated patient calls.
9. Attend seminars, webinars, workshops, and actively participates in Occupational Training and Development and Compliance educational activities.
10. Maintain knowledge of all university applicable rules, regulations, policies, guidelines that impact Billing Operations; seeks advice and guidance as necessary to ensure proper understanding of job functions.
11. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.

 

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.

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