Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable ...
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable ...
Account Resolution Specialist
$14.25 - $19.75/hr
Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required) * Clear understanding of how to execute effective resolution strategies, including ...
Account Resolution Specialist
$14.25 - $19.75/hr
Demonstrated ability to analyze payer denials and determine appropriate next steps for resolution (required) * Clear understanding of how to execute effective resolution strategies, including ...
MRSGM NA Account Manager, ATA Carnet
Houston, TX · Hybrid
$55K - $75K/yr
As a Customer Service Representative and Resolution Analyst, your passion for providing exceptional Customer Service will contribute to the high level of customer satisfaction that our Company prides ...
MRSGM NA Account Manager, ATA Carnet
Houston, TX · Hybrid
$55K - $75K/yr
As a Customer Service Representative and Resolution Analyst, your passion for providing exceptional Customer Service will contribute to the high level of customer satisfaction that our Company prides ...
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable ...
Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable ...
The Customer Resolution Response Specialist is responsible for the resolution of written customer ... Research and analyze issues raised by the customer * Satisfy customer needs with efficiency ...
The Customer Resolution Response Specialist is responsible for the resolution of written customer ... Research and analyze issues raised by the customer * Satisfy customer needs with efficiency ...
OR 2) examination activities that analyze operational, resolvability, resolution, communication, OR human resource risks/challenges. Applicants must have met the qualification requirements (including ...
OR 2) examination activities that analyze operational, resolvability, resolution, communication, OR human resource risks/challenges. Applicants must have met the qualification requirements (including ...
OR 2) examination activities that analyze operational, resolvability, resolution, communication, OR human resource risks/challenges. Applicants eligible for ICTAP (Interagency Career Transition ...
OR 2) examination activities that analyze operational, resolvability, resolution, communication, OR human resource risks/challenges. Applicants eligible for ICTAP (Interagency Career Transition ...
Customer Accounts Resolution Specialist (Houston, TX)
Houston, TX · On-site
$13.75 - $19/hr
Generate and analyze reports related to account activity, aging trends, billing exceptions, collections performance, and resolution outcomes. * Collaborate closely with Billing, Accounts Receivable ...
Customer Accounts Resolution Specialist (Houston, TX)
Houston, TX · On-site
$13.75 - $19/hr
Generate and analyze reports related to account activity, aging trends, billing exceptions, collections performance, and resolution outcomes. * Collaborate closely with Billing, Accounts Receivable ...
Generate and analyze reports related to account activity, aging trends, billing exceptions, collections performance, and resolution outcomes. * Collaborate closely with Billing, Accounts Receivable ...
Generate and analyze reports related to account activity, aging trends, billing exceptions, collections performance, and resolution outcomes. * Collaborate closely with Billing, Accounts Receivable ...
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
Collections Analyst
Dallas, TX · On-site
The Collections Analyst is responsible for managing a portfolio of complex and delinquent customer accounts through advanced collections, dispute resolution, and root-cause analysis. This role ...
New
Collections Analyst
Dallas, TX · On-site
The Collections Analyst is responsible for managing a portfolio of complex and delinquent customer accounts through advanced collections, dispute resolution, and root-cause analysis. This role ...
New
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
The Collections Analyst is responsible for managing a portfolio of complex and delinquent customer accounts through advanced collections, dispute resolution, and root-cause analysis. This role ...
New
The Collections Analyst is responsible for managing a portfolio of complex and delinquent customer accounts through advanced collections, dispute resolution, and root-cause analysis. This role ...
New
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
The Client Resolution Specialist is an entry level position that maintains responsibilities similar ... Must possess proven judgment, decision-making skills and the ability to analyze. General Physical ...
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
AR Business Analyst
Dallas, TX · On-site
$23.75 - $30.25/hr
DUTIES & RESPONSIBILITIES Accounts Receivable Analysis & Issue Resolution * Analyze customer accounts to identify trends in past due balances, disputes, deductions, and payment behaviors
Resolution Analyst information
See Texas salary details
$15.45 - $17.96
4% of jobs
$17.96 - $20.46
12% of jobs
$20.96 is the 25th percentile. Wages below this are outliers.
$20.46 - $22.97
46% of jobs
$22.97 - $25.47
2% of jobs
$27.80 is the 75th percentile. Wages above this are outliers.
$25.47 - $27.97
12% of jobs
$27.97 - $30.48
0% of jobs
$30.48 - $32.98
11% of jobs
$32.98 - $35.49
6% of jobs
$35.49 - $37.99
3% of jobs
$37.99 - $40.50
2% of jobs
$40.50 - $43
2% of jobs
$15
$25
$42
How much do resolution analyst jobs pay per hour?
As of Jul 24, 2026, the average hourly pay for resolution analyst in Texas is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.78 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Resolution Analyst, and why are they important?
To thrive as a Resolution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business or a related field, often supported by a relevant bachelor's degree. Familiarity with case management software, CRM systems, and data analysis tools is typically required. Excellent communication, attention to detail, and patience are crucial soft skills for effectively managing and resolving client or customer issues. These skills ensure efficient resolution of complex problems, enhance customer satisfaction, and support organizational goals.
Is SOC analyst a high paying job?
SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated cybersecurity role.
What are Resolution Analysts?
Resolution Analysts are professionals who investigate and resolve complex issues or disputes within an organization, often related to customer service, billing, or product complaints. They analyze cases, gather relevant information, and work collaboratively with other departments to develop solutions and ensure customer satisfaction. Their goal is to resolve issues efficiently while following company policies and maintaining positive relationships with clients or customers. They may also identify trends or recurring problems and suggest process improvements to prevent future issues.
What are some common challenges Resolution Analysts face when balancing multiple cases simultaneously?
Resolution Analysts often manage several cases at once, each with unique complexities and deadlines. One common challenge is prioritizing urgent issues without neglecting ongoing cases, which requires strong organizational and time-management skills. Additionally, communicating effectively with various stakeholders, such as customers and internal teams, can be demanding but is essential for resolving issues efficiently. Staying adaptable and proactive in seeking information helps Resolution Analysts maintain high-quality outcomes even in fast-paced environments.
What is the 3 month rule for jobs?
The 3 month rule for a Resolution Analyst typically refers to a performance or review period, where employees are evaluated after three months of employment to assess their fit, skills, and progress. It is common for companies to use this period for onboarding, training, and initial performance feedback, often involving regular check-ins and training sessions.
What does a resolution analyst do?
A resolution analyst investigates and resolves customer or client issues related to accounts, transactions, or services. They analyze data, communicate with stakeholders, and document solutions, often using specialized software to ensure accurate and timely problem resolution.
Which analyst job pays the most?
Senior or specialized analyst roles, such as financial analysts, data analysts with advanced skills, or management analysts, tend to have the highest salaries. These positions often require relevant certifications, extensive experience, and proficiency with industry-specific tools, leading to higher compensation compared to entry-level analyst roles.
What are the most commonly searched types of Resolution Analyst jobs in Texas? The most popular types of Resolution Analyst jobs in Texas are:
What are popular job titles related to Resolution Analyst jobs in Texas? For Resolution Analyst jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Resolution Analyst jobs in Texas look for? The top searched job categories for Resolution Analyst jobs in Texas are:
MSRDP Customer Account Analyst I - MSRDP Account Resolutions
Dallas, TX • On-site
Full-time
Posted 27 days ago
UT Southwestern rating
7.9
Based on 151 frontline employees who took The Breakroom Quiz
104th of 890 rated healthcare providers
Job description
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary
Salary Negotiable
Experience and Education
High school diploma or equivalent plus three (3) years directly related medical billing and customer service experience for billing inquiries. Some college preferred.
Job Duties
1. Answer all incoming patient/client calls.
2. Take credit card payments over the telephone and posts to patient accounts.
3. Set up monthly payment plans on patient accounts.
4. Add or correct insurance registration and files claims accordingly.
5. Update demographics to include address and telephone numbers based on patient telephone calls.
6. Document all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
7. Review accounts to resolve discrepancies in account balances and ensure payments are in accordance with the respective contract, appropriate discounts or applicable write-off completed. Including posting any undistributed credits while talking to the patient.
8. Transfer call and/or account to Patient Financial Advocate to resolve complex account issues and escalated patient calls.
9. Attend seminars, webinars, workshops, and actively participates in Occupational Training and Development and Compliance educational activities.
10. Maintain knowledge of all university applicable rules, regulations, policies, guidelines that impact Billing Operations; seeks advice and guidance as necessary to ensure proper understanding of job functions.
11. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary
Salary Negotiable
Experience and Education
High school diploma or equivalent plus three (3) years directly related medical billing and customer service experience for billing inquiries. Some college preferred.
Job Duties
1. Answer all incoming patient/client calls.
2. Take credit card payments over the telephone and posts to patient accounts.
3. Set up monthly payment plans on patient accounts.
4. Add or correct insurance registration and files claims accordingly.
5. Update demographics to include address and telephone numbers based on patient telephone calls.
6. Document all actions taken on accounts in the system account notes to ensure all prior actions are noted and understandable by others.
7. Review accounts to resolve discrepancies in account balances and ensure payments are in accordance with the respective contract, appropriate discounts or applicable write-off completed. Including posting any undistributed credits while talking to the patient.
8. Transfer call and/or account to Patient Financial Advocate to resolve complex account issues and escalated patient calls.
9. Attend seminars, webinars, workshops, and actively participates in Occupational Training and Development and Compliance educational activities.
10. Maintain knowledge of all university applicable rules, regulations, policies, guidelines that impact Billing Operations; seeks advice and guidance as necessary to ensure proper understanding of job functions.
11. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
What UT Southwestern employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About UT Southwestern
Sourced by ZipRecruiter
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Dallas, TX, US
Year founded
1943