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Residential Program Worker Jobs in New York (NOW HIRING)

Residential Manager

Neptune, NJ · On-site

$53K - $57K/yr

Key Responsibilities • Oversee the daily operation of an assigned residential program in ... working with individuals with developmental and/or physical disabilities. • Valid New Jersey ...

Residential Manager

Neptune, NJ · On-site

$53K - $57K/yr

Key Responsibilities • Oversee the daily operation of an assigned residential program in ... working with individuals with developmental and/or physical disabilities. • Valid New Jersey ...

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Residential Program Worker information

See New York salary details

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How much do residential program worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for residential program worker in New York is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $24.47 per hour, depending on experience, location, and employer.

What is a residential program worker?

Residential Program Workers are professionals who provide support and supervision to individuals living in group homes or residential facilities, often serving people with disabilities, mental health issues, or behavioral challenges. They help residents with daily living activities, administer medications, and ensure a safe and supportive environment. Additionally, they may organize recreational activities, assist with goal planning, and communicate with families and healthcare providers. Their role is crucial in promoting independence and quality of life for residents.

What are the key skills and qualifications needed to thrive as a residential program worker, and why are they important?

To thrive as a Residential Program Worker, you need knowledge of social services, basic counseling skills, and a high school diploma or relevant certification, with some positions requiring specialized training in mental health or developmental disabilities. Familiarity with case management software, incident reporting systems, and first aid/CPR certification is commonly expected. Strong interpersonal skills, patience, and the ability to remain calm under pressure are vital soft skills that enhance client support. These skills ensure the safety, well-being, and growth of residents while supporting effective program delivery.

What are some common challenges faced by residential program workers, and how can they effectively manage them?

Residential Program Workers often encounter challenges such as managing behavioral issues, balancing the diverse needs of residents, and maintaining clear communication among team members. To effectively handle these situations, it's important to develop strong conflict resolution and de-escalation skills, remain patient and empathetic, and actively participate in ongoing training. Regular team meetings and open communication channels also help ensure that everyone is aligned in supporting residents' well-being and program goals.

What are popular job titles related to Residential Program Worker jobs in NY?

For Residential Program Worker jobs in NY, the most frequently searched job titles are:

Infographic showing various Residential Program Worker job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,544 per year, or $21.9 per hour.

Residential Program Manager

Community options

Manhattan, NY • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 hours ago


Community Options rating

6.2

Company rating: 6.2 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

109th of 245 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are actively seeking an experienced Residential Program Manager in Manhattan, NYThe Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.
Starting pay is $23.00/hour
Responsibilities
  • Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Manage staff schedules and ensure shifts are adequately staffed
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • May be required to fill shifts when staffing issues arise
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned

Minimum Requirements
  • High School Diploma or GED; bachelor's degree preferred
  • Complete all state and agency required training per state guidelines
  • Valid driver's license with a satisfactory driving record
  • Experience supporting individuals with intellectual or developmental disabilities
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
  • Ability to exercise good judgment and remain calm in crisis situations
  • Excellent verbal and written communication skills
  • Excellent time management skills

Working Conditions
  • Work in residential programs, day programs, and in the community
  • Schedule may change due to business needs and may include evening and weekend hours
  • May be required to be on-call in cooperation with other management staff
  • Frequent lifting, stretching, and other physical exertion may be required
  • May be required to transport individuals utilizing your own vehicle or company provided vehicles
  • May be required to lift or move 25+ pounds
  • May assist with wheelchair transfer of non-ambulatory individuals
  • May be exposed to various medical conditions and communicable diseases

Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays-Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Send resume to: Resumes-NY@comop.org
Community Options is an Equal Opportunity Employer M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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