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Residential Program Director Jobs in Spokane, WA

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Residential Program Director information

See Spokane, WA salary details

$34.9K

$72.6K

$115.3K

How much do residential program director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for residential program director in Spokane, WA is $72,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $90,500.00 per year, depending on experience, location, and employer.

What is a residential program director?

A Residential Program Director is a professional responsible for overseeing the daily operations and management of residential programs, such as group homes, treatment centers, or assisted living facilities. They ensure that all residents receive appropriate care and support, supervise staff, manage budgets, and maintain compliance with regulatory standards. Their role often includes developing program policies, coordinating services, and engaging with families and community partners to provide a safe and supportive living environment. Residential Program Directors play a key leadership role in ensuring that programs meet their mission and the needs of the people they serve.

What are the key skills and qualifications needed to thrive as a residential program director?

To thrive as a Residential Program Director, you need experience in program management, a background in social work or human services, and often a relevant degree or licensure. Familiarity with case management software, regulatory compliance systems, and budgeting tools is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help in managing staff and addressing residents’ needs effectively. These competencies ensure programs run smoothly, meet regulatory standards, and foster a supportive environment for both staff and residents.

What are some common challenges faced by residential program directors, and how can applicants prepare to address them?

Residential Program Directors often navigate challenges such as balancing administrative duties with direct staff support, managing crisis situations, and ensuring compliance with regulatory standards. Effective communication and strong organizational skills are essential to handle staff scheduling, resident needs, and reporting requirements. Applicants can prepare by gaining experience in team leadership, learning regulatory guidelines relevant to residential care, and developing strategies for conflict resolution and stress management.

What is the difference between Residential Program Director vs Residential Case Manager?

AspectResidential Program DirectorResidential Case Manager
CredentialsRelevant degrees (e.g., social work, psychology), certifications in program managementRelevant degrees, certifications in case management or social work
Work EnvironmentOversees multiple programs, manages staff, strategic planningDirect client interaction, case planning, support services
Employer & Industry UsageFound in residential treatment centers, group homes, community programsCommon in similar settings, focusing on individual client needs

The Residential Program Director typically manages entire programs and staff, focusing on operational oversight, while the Residential Case Manager works directly with clients to develop and implement care plans. Both roles require relevant credentials and are integral to residential care settings, but differ mainly in scope and responsibilities.

What cities near Spokane, WA are hiring for Residential Program Director jobs?

Cities near Spokane, WA with the most Residential Program Director job openings:

Residential Program Director jobs near you
Infographic showing various Residential Program Director job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,598 per year, or $34.9 per hour.

Residential Treatment Specialist

Spokane, WA • On-site

Pioneer Human Services
Non-Profits • 501 - 1,000 employees

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Paid breaks

Learn more about Pioneer Human Servicesexternal

$17.30 - $25.53/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Description
If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!
We are currently looking for a Residential Treatment Specialist (4/10s Mon, Tues, Thurs, Fri, 12p to 10p) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.
Who we are - Our Mission
We empower justice-involved individuals to overcome adversity and reach their full potential.
For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.
What We Offer
At Pioneer, our employees are important. That's why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.
Compensation:
New hires for this position typically start between $17.30 and $20.78 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.
Benefits:
Eligible after 30 days of full-time employment (minimum of 30 hours/week):
• Medical
• Flexible spending
• Dental
• Vision
Additional coverage after 60 days:
• Life
• AD&D
• Disability
Other benefits:
• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)
Join Pioneer and be part of a team that values and invests in you.
What you'll do
The Residential Treatment Specialist (RTS) is responsible for providing physical care and in collaboration with other staff, shall be responsible for implementing programming designed to assist each resident with their individual treatment plan. This position supports the Behavioral Health Division of Pioneer Human Services by ensuring the provision of quality and cost effective chemical dependency services. Job Duties are but not limited to:
  • Interprets and explains program and/or unit policy and procedure to each resident as needed.
  • Perform and document daily shift activities as required by program policies, contract stipulations and professional standards.
  • Supervise and monitor resident movement, activity and rule compliance.
  • Assess and respond appropriately to resident behaviors, attitudes and dispositions.
  • RTS's assigned to evening and weekend shifts are responsible for implementing and assisting in the planning of a wide variety of structured activities, designed to promote social and independent living skills necessary to maintain a viable recovery and rehabilitation program.
  • Provides written documentation of observations as input to the resident's Individual Treatment Plan and review process.
  • Assist residents in meeting health and hygiene needs.
  • Provide guidance thru the GGI process.
  • Client Files; audits/filing. Check for errors.
  • Cleaning stations, floors, mail rooms and foyer.
  • Filling clothing requests for clients in need of clothing items from our clothing bank.
  • Visitation on Sundays; checking in visitors, searching inventory, observing clients during visitation as well as after.
  • Assess, evaluate and, if necessary, report internal and external facility conditions for safety, sanitation and security concerns.
  • Observe clients for any behavior or demeanor that is not the norm for that client.
  • Provide a healthy environment, which includes the maintenance of the appearance of the living space for residents.
  • Request maintenance and household supplies in accordance with procedure.
  • Complete intake and discharge procedures for all residents upon arrival and at exit.
  • Conduct program orientations for newly arrived residents.
  • Prepare informational, infraction and incident reports as necessary.
  • Oversee resident family and sponsor visitations.
  • Transport residents to outside activities in accordance with program policies and contract stipulations. As needed, RTS's will need to drive a 15-passenger van.
  • Arranges weekend bus transportation for discharging clients. As well as drop off and pick up clients sent to hospital after regular business hours.
  • Attends and participates in department staff meetings as directed.
  • Meets with other program staff, consultants, volunteers, and attends other meetings as directed.
  • Continued throughout the day and night client head counts.

What you'll bring
  • High school diploma or equivalent
  • Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire.
  • First Aid/CPR certification before first independent shift.
  • High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
  • Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
  • Valid driver's license.

Preferably you'll bring
  • One-year acceptable experience in the human services field
  • Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines desirable.

EEO
Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement
Pioneer Human Services is a Drug-Free Company
Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.

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