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Resident Services Manager Jobs in Reno, NV (NOW HIRING)

Assistant Community Manager

Reno, NV

$19 - $23/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Sparks, NV · On-site

$19.50 - $23.50/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Reno, NV · On-site

$19 - $23/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Reno, NV

$19 - $23/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Reno, NV

$18.75 - $22.75/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Reno, NV · On-site

$19 - $23/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Sparks, NV

$19.50 - $23.50/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Assistant Community Manager

Reno, NV · On-site

$19 - $23/hr

Effectively show, lease, and move in prospective residents. Administrative Management * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance ...

Deal with resident complaints, concerns, and requests to ensure resident satisfaction * Develop and ... Manage excellent customer service and monitor service request turnaround and responsiveness of ...

Deal with resident complaints, concerns, and requests to ensure resident satisfaction * Develop and ... Manage excellent customer service and monitor service request turnaround and responsiveness of ...

... residents, buildings, etc., within company guidelines to minimize liability. * Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.

Showing results 21-40

Resident Services Manager information

See Reno, NV salary details

$26.4K

$63.2K

$104.2K

How much do resident services manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for resident services manager in Reno, NV is $63,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $74,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resident services manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What is a resident services manager?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What are the duties of a Resident Services Manager?

A Resident Services Manager oversees the daily operations of a residential property, including coordinating maintenance, addressing resident concerns, managing lease agreements, and ensuring compliance with housing regulations. They often serve as the primary point of contact for residents and may handle community events and administrative tasks to maintain a positive living environment.

What does a resident services manager do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

How does a resident services manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What are popular job titles related to Resident Services Manager jobs in Reno, NV?

For Resident Services Manager jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Resident Services Manager jobs?

Cities near Reno, NV with the most Resident Services Manager job openings:

Infographic showing various Resident Services Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,181 per year, or $30.4 per hour.

$21 - $22/hr

Full-time

Posted 25 days ago


CONAM Management rating

3.3

Company rating: 3.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

203rd of 204 rated real estate companies


Job description

Maintenance Technician – Halcyon Apartments| Reno, Nevada


Who We Are: Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for our residents. At CONAM, we foster a collaborative, team-oriented culture where our associates thrive and are valued for their expertise and commitment.

What We Are Looking For:
We are seeking a skilled Maintenance Technician to join our team at Halcyon apartments in Reno, Nevada. As part of our maintenance team, you'll play a crucial role in ensuring the operational excellence and curb appeal of the apartment community, delivering superior service to our residents, and supporting the maintenance team in all aspects of Property Management Maintenance to include upkeep, repairs, and turnovers.

This is a full-time position with full benefits. Pay range: $21.00 - $22.00 per hour

Key Responsibilities:

  • Perform routine preventative maintenance on equipment and systems, including HVAC, plumbing, electrical, and appliances, to ensure optimal performance and reduce downtime.
  • Address resident service requests related to apartment maintenance, including plumbing, electrical, HVAC, and appliance issues, ensuring all issues are resolved quickly and professionally.
  • Oversee turnovers, conducting inspections, repairs, and cleaning to prepare units for new residents, ensuring each apartment is move-in ready.
  • Maintain the community’s curb appeal, including landscaping and exterior maintenance, to ensure the community reflects high standards of cleanliness and attractiveness.
  • Support a team-oriented culture by collaborating with other technicians, contractors, and property management team members in the upkeep of the multi-family complex.
  • Participate in an on-call rotation to provide after-hours emergency maintenance services as needed.
  • Ensure compliance with safety regulations and operational standards in all maintenance activities.
  • Additional duties as required.

Who You Are: (Requirements of the Position)

  • Experience: Minimum of 1-2 years of hands-on experience in apartment maintenance or equivalent, including proficiency in plumbing, electrical systems, HVAC, appliance repair, and general carpentry.
  • Technical Skills: Ability to operate and maintain various hand tools and power equipment, such as drills, saws, grinders, electrical testers, HVAC systems, and plumbing tools.
  • Problem-Solving Skills: Strong troubleshooting abilities to quickly assess and resolve maintenance issues, ensuring minimal disruption to residents.
  • Communication: Excellent verbal and written communication skills to interact with residents, team members, and vendors effectively.
  • Customer Focus: A passion for delivering exceptional service to residents and creating a positive living experience.
  • Flexibility: Willingness to work a flexible schedule and participate in an on-call rotation to handle apartment maintenance emergencies.
  • Ability to lift up to 50 lbs.

Why You'll Love Working Here:
CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in property management. We offer a competitive pay and a comprehensive benefits package, that make working at CONAM even more rewarding.

Our benefits include:

  • Medical, dental, vision insurance
  • Pet insurance
  • Life insurance and identity theft protection
  • Paid sick and vacation time
  • 401(k) plan with company match
  • Flexible Spending Accounts (FSAs)
  • Employee Assistance Program (EAP)
  • Additional perks: Service award days, floating holiday, early earned wage access and more

At CONAM, we pride ourselves on our culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.

Additional Information:

  • This position is contingent upon passing a background check, employment verification, pre-employment physical, and drug screening.
  • CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirement of the law.
  • We are an Equal Opportunity Employer and encourage all qualified candidates to apply.

Ready to make an impact?
If you're excited about joining a team that values your skills and offers great benefits, click “APPLY”.

Pay Bands: Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.


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