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Resident Services Manager Jobs in Decatur, AL (NOW HIRING)

Middleburg Communities

Service Manager

Huntsville, AL · On-site

The Service Manager lives and promotes our Mission and Values. Position Overview: Maintenance ... Services: * Direct & oversee all aspects of maintenance of the community, including resident ...

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Resident Services Manager information

See Decatur, AL salary details

$24.8K

$59.4K

$98K

How much do resident services manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for resident services manager in Decatur, AL is $59,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $69,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Services Manager, and why are they important?

To thrive as a Resident Services Manager, you generally need experience in property management, strong organizational skills, and a background in customer service, often supported by a relevant degree or housing certification. Familiarity with property management software (like Yardi or AppFolio), compliance regulations, and fair housing laws is typically required. Excellent communication, problem-solving, and conflict resolution skills help build rapport with residents and handle issues effectively. These competencies are crucial for maintaining resident satisfaction, ensuring regulatory compliance, and fostering a positive community environment.

What is a resident service manager?

A resident services manager oversees the daily operations and resident relations within a housing community or property. They coordinate services, address resident concerns, and ensure compliance with policies, often using property management software and maintaining good communication skills. The role typically requires experience in property management and a focus on customer service.

What is the difference between Resident Services Manager vs Leasing Consultant?

AspectResident Services ManagerLeasing Consultant
CredentialsExperience in property management, customer service skillsReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and service qualityFocuses on showing units, processing leases, and customer inquiries
Employer & IndustryProperty management companies, apartment communitiesLeasing offices, property management firms
Search & Comparison IntentUnderstanding resident relations and management rolesLearning about leasing processes and sales roles

The Resident Services Manager and Leasing Consultant roles both operate within property management but focus on different aspects. The Resident Services Manager handles resident relations and community services, requiring management experience. The Leasing Consultant primarily focuses on leasing units and customer inquiries, often needing sales or leasing certifications. Both roles are essential in property management companies but serve distinct functions.

What are Resident Services Managers?

Resident Services Managers are professionals who oversee and coordinate programs, services, and support for residents within a housing community, such as apartments, assisted living facilities, or public housing. They act as a liaison between residents and property management, assisting with social services, conflict resolution, and community-building activities. Their goal is to enhance residents’ quality of life by addressing their needs, organizing events, and connecting them to relevant resources.

What is the highest paying job in property management?

The highest paying roles in property management are often senior executive positions such as Regional Property Manager, Director of Property Management, or Vice President of Property Operations. These roles typically require extensive experience, strong leadership skills, and advanced knowledge of real estate and management software. Compensation varies based on company size, location, and responsibilities but can include six-figure salaries and performance bonuses.

What Does a Resident Services Manager Do?

A resident services manager oversees the day-to-day operations of an assisted living facility. As a resident services manager, your job duties include providing tours of the facility to families with prospective residents, helping with the lease application and move-in process, making sure that clients receive the correct services, and managing staff scheduling and training. You must stay in touch with families and provide updates on residents’ statuses. Your responsibilities also include conflict resolution and administrative business functions such as maintaining the budget, ordering supplies, negotiating vendor contracts, and implementing beneficial health, entertainment, and spiritual programs for residents.

What is the highest paying caregiver job?

The highest paying caregiver jobs typically include specialized roles such as home health care managers, private duty nurses, or senior care directors, often requiring advanced certifications and experience. These positions can offer higher salaries due to the level of responsibility, expertise, and the need for specialized skills in managing complex care needs.

How does a Resident Services Manager typically collaborate with property management and maintenance teams?

A Resident Services Manager works closely with property management and maintenance teams to ensure residents have a positive living experience. They often serve as a communication bridge, relaying resident concerns to the appropriate departments and following up on service requests. Regular meetings and ongoing coordination help address maintenance issues promptly, plan community events, and solve resident problems efficiently. This collaborative environment requires strong organizational and interpersonal skills, as well as a proactive approach to resolving issues and improving resident satisfaction.

What is the role of a resident manager?

A resident services manager oversees the daily operations of a residential property, ensuring tenant satisfaction, managing maintenance requests, and coordinating leasing activities. They often handle conflict resolution, enforce community policies, and may use property management software to track issues and communicate with residents.
More about Resident Services Manager jobs
What are the most commonly searched types of Resident Services jobs in Decatur, AL? The most popular types of Resident Services jobs in Decatur, AL are:
What are popular job titles related to Resident Services Manager jobs in Decatur, AL? For Resident Services Manager jobs in Decatur, AL, the most frequently searched job titles are:
What cities near Decatur, AL are hiring for Resident Services Manager jobs? Cities near Decatur, AL with the most Resident Services Manager job openings:
Resident Services Manager jobs near you
Infographic showing various Resident Services Manager job openings in Decatur, AL as of July 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,377 per year, or $28.5 per hour.

Director of Resident Services for Memory Care Community

Regency Retirement Village of Huntsville

Huntsville, AL

Other

Posted 4 days ago

Job description

                        DON position at Regency Huntsville.Regency Senior Living is a Non-Mandate Company
a
General Purpose:

Responsible for participation, observation and validation of the delivery of care to residents on assigned Unit. Identify resident needs and review with DON, participate in the creation of care plans, administer nursing care, identify nursing care, observe CNAs and other personnel and provide findings to DON in charge.

Essential Job Functions:

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

  • Attend required meetings.
  • Lead, observe, manage, and monitor LPNs, CNAs, and Caregivers and report findings to the DON in charge. Lead and manage LPNs, CNAs, and Caregivers in the performance of the departmental goals.
  • Participate in care planning, addressing immediate nursing problems.
  • Collect data required to maintain quality assurance and provide findings to the DON.
  • Assist with monitoring resident care.
  • Assist with resident care on the Unit per DON direction, as needed.
  • Promote favorable working conditions and relationships with the administration, medical staff, consultants, other departments, residents, family members, volunteers, agencies, and any other individuals or groups affiliated with the Unit and the facility.
  • Report to the DON in Charge occurrences that require immediate action.
  • Promote a safe working environment by complying with infection control and body mechanics procedures.
  • Perform treatments or venipunctures as directed by the DON.
  • Inform Central Supply of any supplies that are needed for the Unit.
  • Attend in-service education programs in order to meet facility educational requirements.
  • Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill and Evacuation Procedures and know how to use the information.
  • Maintain confidentiality of resident and facility records/information.
  • Protect residents from neglect, mistreatment, and abuse.
  • Protect the personal property of the residents of the facility.
  • Others duties as directed by the supervisor or administrator.
  • Interview, hire and/or terminate associates for the department.
  • Complete all job performance reviews as needed.
  • As departmental leader, you will work with scheduler to ensure proper coverage for all LPN, CNA and/or Caregiver shifts.

Minimum Qualification

Registered Nurse with current state license.

  • Excellent technical and documentation skills.
  • Good leadership qualities.
  • Organized and detailed in work performance.
  • Good communication skills with excellent self-discipline and patience.
  • Genuine caring for and interest in elderly and disabled people in a nursing facility.
  • Comply with the Residents Rights and Facility Policies and Procedures.
  • Perform work tasks within the physical demand requirements as outlined above.
  • Perform Essential Job Functions as outlined above.


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