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Resident Services Associate Jobs in Texas (NOW HIRING)

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Resident Services Coordinator

Dallas, TX

$18.25 - $23.75/hr

The Resident Services Coordinator creates a welcoming and professional first impression for the ... High school diploma or equivalent required; associate degree preferred. * One to three years of ...

winn

$17.50 - $22.25/hr

About the Opportunity WinnCompanies is looking for a Resident Services Coordinator to join our ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

winn

$17.50 - $22.25/hr

About the Opportunity WinnCompanies is looking for a Resident Services Coordinator to join our ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

WinnCompanies

$17.75 - $23.25/hr

Through our innovative resident services platform and commitment to exceptional communities, we ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

UDR

Resident Service Specialist

Addison, TX · On-site

$19 - $24.25/hr

Reports directly to Community Director, Senior Community Director or Resident Services Manager ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR

Resident Service Specialist

Austin, TX · On-site

$19.25 - $24.75/hr

Reports directly to Community Director, Senior Community Director or Resident Services Manager ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR

Resident Service Specialist

Austin, TX · On-site

$19.25 - $24.75/hr

Reports directly to Community Director, Senior Community Director or Resident Services Manager ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR

Resident Service Specialist

Addison, TX · On-site

$19 - $24.25/hr

Reports directly to Community Director, Senior Community Director or Resident Services Manager ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

UDR

Resident Service Specialist

Addison, TX · On-site

$19 - $24.25/hr

Reports directly to Community Director, Senior Community Director or Resident Services Manager ... Ability to meet and deal effectively with clients, associates, and the general public. Excellent ...

Windsor Communities

Resident Manager I

Plano, TX · On-site

$69K/yr

Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any ... and associates. Join a growing organization that embodies our core values of "Accountable ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Texas?

The most popular types of Resident Services jobs in Texas are:

What are popular job titles related to Resident Services Associate jobs in Texas?

For Resident Services Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Texas look for?

The top searched job categories for Resident Services Associate jobs in Texas are:

What cities in Texas are hiring for Resident Services Associate jobs?

Cities in Texas with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Resident Services Associate

Stratton Amenities

Dallas, TX • On-site

$16/hr

Part-time

Re-posted 17 days ago

Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description


Front Desk Concierge (Resident Services Associate)
Stratton AmenitiesDallas, TXFull-Time
About Stratton Amenities
Stratton Amenities is a hospitality services company that delivers front desk concierge and lifestyle services to luxury residential communities across the country. We bring a hotel-quality experience to the places our residents call home.
Position Overview
The Front Desk Concierge (Resident Services Associate) serves as the first point of contact for residents and their guests. This is a front-facing hospitality role that requires professionalism, warmth, and a genuine commitment to service excellence.
Responsibilities
  • Greet residents and guests in a professional and welcoming manner
  • Manage package receiving, logging, and notification
  • Handle resident inquiries, requests, and service recovery
  • Maintain accurate logs and front desk records
  • Coordinate with building staff and management as needed
  • Maintain a clean, organized, and professional lobby environment
  • Enforce building access policies and visitor procedures

Requirements
  • Prior experience in hospitality, front desk, concierge, or customer-facing roles preferred
  • Professional appearance and strong communication skills
  • Reliable and punctual with consistent availability
  • Ability to stand for extended periods and remain attentive throughout the shift
  • Must be authorized to work in the United States

Schedule
Full-time, shifts vary, weekend and holiday availability required
Stratton Amenities is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants

What Stratton Amenities employees say

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