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Rcc Jobs in Texas (NOW HIRING)

Apple

RCC Area Manager

Austin, TX · On-site

We are looking for an RCC Area Manager to inspire teams to align to the vision of our Retail Contact Center (RCC) to achieve industry leading results. We are looking for a candidate who is passionate ...

Apple

RCC Area Manager

Austin, TX

We are looking for an RCC Area Manager to inspire teams to align to the vision of our Retail Contact Center (RCC) to achieve industry leading results. We are looking for a candidate who is passionate ...

Ally Waste Services

Trash Valet (RCC)VV

Carrollton, TX · On-site

$50 - $70/day

Looking for a simple side job and have an open-bed pickup truck ? Ally Waste is hiring Part-Time, Night Trash Collectors ( Trash Valet ). Earn $50-70/night working a short evening schedule (5 nights ...

Ally Waste Services

Trash Valet (RCC)VV

Carrollton, TX · On-site

$50 - $70/hr

Looking for a simple side job and have an open-bed pickup truck ? Ally Waste is hiring Part-Time, Night Trash Collectors ( Trash Valet ). Earn $50-70/night working a short evening schedule (5 nights ...

Apple

WW Sales Strategy & Programs Manager

Austin, TX · On-site

$16.25 - $19.75/hr

The Retail Customer Care (RCC) Optimization team is seeking a professional to manage WW sales programs that span across the Retail Contact Center, Apple Online Store, Retail Stores, and other ...

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Rcc information

See Texas salary details

$13

$21

$39

How much do rcc jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for rcc in Texas is $21.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.30 per hour, depending on experience, location, and employer.

What is an RCC job?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive in the Rcc position, and why are they important?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are the most commonly searched types of Rcc jobs in Texas? The most popular types of Rcc jobs in Texas are:
What are popular job titles related to Rcc jobs in Texas? For Rcc jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Rcc jobs in Texas look for? The top searched job categories for Rcc jobs in Texas are:
What cities in Texas are hiring for Rcc jobs? Cities in Texas with the most Rcc job openings:
Rcc jobs near you
Infographic showing various Rcc job openings in Texas as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,242 per year, or $21.3 per hour.

RCC Area Manager

Apple

Austin, TX • On-site

Full-time

Re-posted 3 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 675 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage and inspire - and that by focusing on the smallest of details and driving for excellence, we can drive the biggest impact. We are looking for an RCC Area Manager to inspire teams to align to the vision of our Retail Contact Center (RCC) to achieve industry leading results. We are looking for a candidate who is passionate about driving results by fostering and valuing cultural ideals that enable and empower others to do their best work.
Description
The RCC Area Manager is a key role in leading teams and lines of business with a clear vision and long-term, strategic approach, which also includes daily operations of RCC. The position leads Supervisors and their extended teams to deliver on organizational goals. It requires critical thinking and extensive collaboration to successfully execute new and existing programs, while remaining aligned on priorities and operational details. The position may require on-call availability as well as some weekend and holiday coverage.
As an RCC Area Manager:
-Lead, with exceptional care and operational rigor, an extended organization comprised of multiple teams of specialists who report into their front line Team Leader (supervisor).
-Responsible for enabling your teams to create magical experiences with every customer interaction.
-Assess business performance with strong analytical rigor and own the results. Communicate findings clearly to senior leaders -- including the "why" behind the numbers -- and drive the actions and accountability needed to close gaps against goals.
-Develop each Team Leader to perform at their best, build teams where skills and strengths complement each other, and raise the collective bar of your leadership team over time.
Minimum Qualifications
7 years of experience in sales and support in a contact center environment and 3 years of people management experience
Proven record of driving results and delivering excellence in execution
Exemplary decision making skills, sound judgment with excellent written and verbal communication skills
Experience holding self and team accountable to following established processes and procedures
Preferred Qualifications
3 years experience in Sales environment, responsible for delivering Sales objectives by driving performance
Experience with driving and documenting improved efficiencies in workflow and system processes
Experience in leading, coaching, motivating, and developing teams and leaders
Experience collaborating on multi-function and multi-year projects and programs
Expertise in driving employee and customer satisfaction initiatives
Familiarity with Employment Law and other key subject areas associated with managing a large-scale call center
Ability to clearly identify goals, communicate vision for the team, and then deliver results consistent with that message

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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